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Store Manager

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Mind

26d ago

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Hospitality & Retail
    People, HR & Administration

AI generated summary

  • You need retail management experience, leadership skills, workload planning abilities, commercial awareness, strong customer focus, and alignment with our core values and behaviors.
  • You will lead and inspire a diverse team, drive shop performance, ensure high standards, deliver excellent customer service, and support your personal development while promoting mental health awareness.

Requirements

  • has experience as a retail manager, or a similar management role
  • has the ability to effectively lead and motivate others
  • can plan and prioritise workload, and the workload of their team
  • has commercial awareness
  • has a strong customer focus
  • demonstrates our values and behaviours, which are at the core of all we do

Responsibilities

  • Our Shop Managers have the freedom and independence to take ownership for their shop's performance, maximising profits, delivering the highest level of shop standards using their creative flair, and providing excellent quality service to our customers.
  • They inspire and lead a diverse team of staff and volunteers, creating caring and supportive environment for people to flourish.
  • As a Shop Manager, you'll have the opportunity to drive change and make an impact, in a varied role where no day is ever the same!
  • You'll also have opportunities to take ownership of your development, with support to help you reach your ambitions, whatever this looks like for you.
  • You'll be valued for the unique contribution that you can bring.
  • We need great people like you to join us in the fight for mental health and to achieve our vision of making sure that everyone experiencing a mental health problem gets support and respect.

FAQs

What qualifications are required for the Store Manager position?

We are looking for candidates with experience as a retail manager or in a similar management role, along with strong leadership skills and commercial awareness.

What are the key responsibilities of a Store Manager?

The Store Manager is responsible for maximizing profits, maintaining high shop standards, leading a diverse team, and providing excellent customer service while creating a supportive environment.

Is prior experience in a charity shop necessary?

While prior experience in a charity shop is beneficial, it is not a requirement. We value retail management experience in general.

What type of work environment does Mind Retail promote?

Mind Retail promotes a caring and supportive work environment that values diversity and inclusion, encouraging individuals to bring their authentic selves to work.

What benefits are offered to Store Managers?

Benefits include a competitive salary, 25 days' paid holiday, development workshops, a pension scheme, employee discounts, and a commitment to work-life balance among others.

Are there opportunities for professional development?

Yes, Store Managers have access to development workshops, personalized induction programs, and various qualification programs to help them grow their skills and advance their careers.

Is a background check required for this position?

Yes, the successful candidate will need to undertake an enhanced DBS check and provide references as part of our Safer Recruitment policy.

What is the mission of Mind Retail?

The mission of Mind Retail is to generate funds to support mental health services, ensuring that everyone experiencing a mental health problem receives the support and respect they deserve.

Can I apply if I have a disability?

Yes, Mind Retail is committed to equality and welcomes applicants from all communities, including those with disabilities.

How many charity shops does Mind Retail operate?

Mind Retail operates over 170 shops across England and Wales.

We're Mind, the mental health charity. We’re fighting for mental health – for support, for respect, for you.

Non-profit
Industry
501-1000
Employees
1946
Founded Year

Mission & Purpose

We’re Mind, the mental health charity. We believe no one should have to face a mental health problem alone. We’re here for you. Today. Now. We’re on your doorstep, on the end of a phone or online. Whether you’re stressed, depressed or in crisis. We’ll listen, give you support and advice, and fight your corner. And we’ll push for a better deal and respect for everyone experiencing a mental health problem