FAQs
What is the role of an Assistant Shop Manager at Mind Retail?
The Assistant Shop Manager works alongside the Shop Manager and the wider shop team to deliver sales and profit targets, maintain excellent shop standards, and provide outstanding customer service, all while helping to fund vital mental health support services.
Is prior management experience required for this position?
No, prior management or supervisor experience is not required. Mind Retail is interested in candidates who are committed to a retail career, willing to work hard, and eager to learn.
What are the key responsibilities of the Assistant Shop Manager?
Key responsibilities include assisting in the day-to-day running of the shop, leading and motivating the team, planning and prioritising workloads, maintaining shop standards, and providing excellent customer service.
What kind of training and development opportunities are available?
Employees will receive development workshops, comprehensive induction programmes tailored to their role, and access to a variety of additional qualifications and development programmes to help build their careers.
What benefits can employees expect as an Assistant Shop Manager?
Benefits include competitive hourly pay in line with the Real Living Wage, 25 days' paid holiday, a competitive pension scheme, staff discounts, access to discounts at over 160 retailers, family-friendly policies, and more.
How does Mind Retail support work-life balance?
Mind Retail is committed to a strong work-life balance and offers family-friendly policies and enhanced pay to support employees in managing their personal and professional obligations.
What is the company's stance on equality, diversity, and inclusion?
Mind Retail values diversity and is committed to creating an inclusive working environment where everyone is appreciated for being authentic and contributing their unique perspectives.
Are there any safeguarding measures in place for staff?
Yes, Mind Retail is committed to safeguarding and promoting the welfare of employees and volunteers. Successful candidates will be required to provide references and undergo an enhanced DBS check.
When is the application deadline for this position?
Mind Retail reserves the right to close the vacancy earlier if a high volume of strong candidates is received, so early application is encouraged.
Can I find more details about the job and requirements?
Yes, for more information and a full person specification, you can click on the Job Description button provided in the vacancy announcement.