Store Manager, Calvin Klein O2 Outlet

Calvin Klein

2mo ago

Applications are closed

Job
Full-time
Senior Level
Hospitality & Retail
London

Requirements

Extensive experience in connecting to consumers in a brand retailer is essential.
You'll have previous retail operations, budgeting, planning and sales.
You'll have previous people management experience and act with purpose to resolve conflict and unproductive disagreements.
You'll be an effective communicator with the ability to cultivate belonging
You collaborate to win and recognize and celebrate the contributions and achievements of others.
You are courageous in giving feedback that promotes positive behavioral change.
You adapt fast and work with pace.
You are energetic and inspire trust showing a clear presence on the shop floor.

Responsibilities

Partnering with the store management team to build on business opportunities and achieve Company standards/goals: sales and wage budgets, sales per hour (SPH), units per transaction (UPT), conversion (hit) rate, wage and expense control, shrinkage, mystery shops, store audits and profitability.
Identifying opportunities and collaborate with others in order to grow the business or improve performance.
Consistently fostering a positive store experience by treating all customers and staff members in a fair and consistent manner.
Ensuring “door to floor” best practices, visual merchandising directives and standards for sales floor and back room are being executed; continually review standards to ensure clear and consistent execution.
Communicating regularly with the buying team to ensure the correct stock levels and demographically correct stock is available.
Analyzing store level reports and creating action plans to improve results.
Communicating with staff daily on individual sales goals, and other key performance indicators, store results, product sales and other information to help them provide unparalleled service and achieve goals.
Managing the manpower planning, identification, recruitment, interviewing, hiring and orientation processes.
Providing training and coaching for Employees (daily, weekly and monthly) and ensure that it is appropriately documented.
Leading weekly management meetings and other staff meetings; participate in and contribute to regional meetings.
Make commitments and decisions on available information even under stressful and changing conditions.
Set challenging but attainable goals with an emphasis on service quality, and customer satisfaction, as well as financial performance.
Coordinate appropriate action plans while considering consequences and budget decisions.
Convey clear ideas and goals, manage the implementation of those ideas and manage measurable and achievable results.
Create energy and excitement around shared goals and values.

FAQs

What are the responsibilities of a Store Manager at Calvin Klein O2 Outlet?

The responsibilities of a Store Manager at Calvin Klein O2 Outlet include partnering with the store management team to achieve sales and wage budgets, ensuring a positive customer experience, maintaining visual merchandising standards, analyzing store reports, managing manpower planning, providing training and coaching for employees, and setting challenging goals for service quality and financial performance.

What qualifications are required for the Store Manager position at Calvin Klein O2 Outlet?

Extensive experience in connecting to consumers in a brand retailer is essential for the Store Manager position at Calvin Klein O2 Outlet. Candidates should have previous retail operations, budgeting, planning, and sales experience, as well as previous people management experience. Effective communication skills, the ability to cultivate belonging, collaboration skills, courage in giving feedback, adaptability, energy, and the ability to inspire trust are also important qualifications.

What benefits are offered to associates at PVH, including those working at Calvin Klein O2 Outlet?

PVH offers a competitive and comprehensive benefits program to support its associates, both at home and at work. Benefits may include protection, peace of mind, and flexibility. PVH Europe and its brands, including TOMMY HILFIGER and CALVIN KLEIN, are committed to fostering an inclusive and diverse community of associates, with a strong sense of belonging. Qualified applicants will be considered without regard to age, ethnicity, ability, gender, nationality, race, religion, or sexual orientation.

Calvin Klein

Fashion & Arts

Industry

10,001+

Employees

1968

Founded Year

Mission & Purpose

At Calvin Klein, we believe in fostering an inclusive and collaborative culture by celebrating different perspectives, backgrounds and beliefs to truly connect with our associates and consumers. Join us and have a meaningful impact on the world – and – endless opportunities to design your future. Calvin Klein is one of the world’s leading global fashion lifestyle brands with a history of bold, non-conformist ideals. Founded in New York in 1968, the brand’s minimalist and sensual aesthetic drives our approach to product design and communication, and underpins our promise of creativity, confidence and empowerment. The Calvin Klein brands are connected by the intention and purpose of elevating everyday essentials to globally iconic status. Each of the brands has a distinct identity and position in the retail landscape, providing us the opportunity to market a range of universally appealing products to domestic and international consumers with a variety of needs. Our products are rooted in responsible design, high-quality construction, and the elimination of all unnecessary details. We strive for unique and dimensional pieces that continuously wear well and remain relevant season after season. Global retail sales of Calvin Klein products were approximately $9.3 billion in 2022. Calvin Klein continues to solidify its position as an innovator of emerging digital platforms and modern marketing campaigns. PVH acquired Calvin Klein in 2003 and continues to oversee a focused approach to growing the brand’s worldwide relevance, presence, and long term growth.