Logo of Huzzle

Home

Matches

Explore

Manage

Store Manager, Calvin Klein O2 Outlet

image

PVH Corp.

3mo ago

  • Job
    Full-time
    Senior Level
  • Sales & Business Development
    Hospitality & Retail
  • London

AI generated summary

  • You must have retail experience, strong people management skills, effective communication, adaptability, and the ability to inspire trust while resolving conflicts and celebrating team achievements.
  • You will drive sales performance, manage team training, execute visual merchandising, analyze reports, ensure stock accuracy, and foster a positive customer experience.

Requirements

  • Extensive experience in connecting to consumers in a brand retailer is essential.
  • You'll have previous retail operations, budgeting, planning and sales.
  • You'll have previous people management experience and act with purpose to resolve conflict and unproductive disagreements.
  • You'll be an effective communicator with the ability to cultivate belonging.
  • You collaborate to win and recognize and celebrate the contributions and achievements of others.
  • You are courageous in giving feedback that promotes positive behavioral change.
  • You adapt fast and work with pace.
  • You are energetic and inspire trust showing a clear presence on the shop floor.

Responsibilities

  • Partnering with the store management team to build on business opportunities and achieve Company standards/goals: sales and wage budgets, sales per hour (SPH), units per transaction (UPT), conversion (hit) rate, wage and expense control, shrinkage, mystery shops, store audits and profitability.
  • Identifying opportunities and collaborate with others in order to grow the business or improve performance.
  • Consistently fostering a positive store experience by treating all customers and staff members in a fair and consistent manner.
  • Ensuring “door to floor” best practices, visual merchandising directives and standards for sales floor and back room are being executed; continually review standards to ensure clear and consistent execution.
  • Communicating regularly with the buying team to ensure the correct stock levels and demographically correct stock is available.
  • Analyzing store level reports and creating action plans to improve results.
  • Communicating with staff daily on individual sales goals, and other key performance indicators, store results, product sales and other information to help them provide unparalleled service and achieve goals.
  • Managing the manpower planning, identification, recruitment, interviewing, hiring and orientation processes.
  • Providing training and coaching for Employees (daily, weekly and monthly) and ensure that it is appropriately documented.
  • Leading weekly management meetings and other staff meetings; participate in and contribute to regional meetings.
  • Make commitments and decisions on available information even under stressful and changing conditions.
  • Set challenging but attainable goals with an emphasis on service quality, and customer satisfaction, as well as financial performance.
  • Coordinate appropriate action plans while considering consequences and budget decisions.
  • Convey clear ideas and goals, manage the implementation of those ideas and manage measurable and achievable results.
  • Create energy and excitement around shared goals and values.

FAQs

What is the role of the Store Manager at Calvin Klein O2 Outlet?

The Store Manager plays a key role in achieving business standards, leading by example, embracing the entrepreneurial spirit, and inspiring their team through passion and belief in the brand.

What responsibilities does the Store Manager have?

Responsibilities include achieving company standards/goals, fostering a positive store experience, executing visual merchandising directives, managing stock levels, training and coaching employees, and leading management meetings.

What experience is required for this position?

Candidates should have extensive experience in connecting with consumers in a brand retail environment, as well as experience in retail operations, budgeting, planning, and sales.

What skills are important for a Store Manager?

Important skills include effective communication, conflict resolution, collaboration, adaptability, trustworthiness, and the ability to inspire and motivate staff.

Are there opportunities for growth in this position?

Yes, PVH is committed to fostering talent and provides opportunities for growth and development within the company.

How does PVH support its associates?

PVH offers a competitive and comprehensive benefits program designed to provide protection, peace of mind, and flexibility for associates both at home and in the workplace.

Is diversity and inclusion valued at PVH?

Yes, PVH is committed to fostering an inclusive and diverse community of associates and believes that diversity strengthens the organization.

What is the primary focus of the Store Manager?

The primary focus of the Store Manager is to create a first-class experience for customers and maintain high in-store standards to reflect the brand's values.

What kind of store experience is emphasized in this role?

A positive store experience that treats all customers and staff members fairly and consistently is emphasized.

Do we offer training for Store Managers?

Yes, training and coaching for employees are key responsibilities of the Store Manager, ensuring that it is appropriately documented.

image

PVH Corp.

We power brands that drive fashion forward – for good.

Fashion & Arts
Industry
10,001+
Employees
1881
Founded Year

Mission & Purpose

Our vision is to build Calvin Klein and TOMMY HILFIGER into the most desirable lifestyle brands in the world, and make PVH one of the highest performing brand groups in our sector.