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Store Manager (Manchester Airport)

  • Job
    Full-time
    Senior Level
  • Sales & Business Development
    Hospitality & Retail
  • Manchester

AI generated summary

  • You need proven store management experience, strong leadership, multitasking skills, knowledge of health regulations, POS familiarity, flexibility for early shifts, and a passion for pasta!
  • You will oversee daily operations, manage staff, ensure compliance with regulations, monitor food quality, handle inventory, create budgets, and enhance customer experience.

Requirements

  • - Proven experience in store management, preferably in a fast-paced airport setting.
  • - Able to undertake a criminal record check.
  • - Strong leadership skills with the ability to motivate and develop a team.
  • - Excellent organisational and multitasking abilities.
  • - Knowledge of health and safety regulations and food industry standards.
  • - Familiarity with point-of-sale systems and basic accounting principles.
  • - Flexibility to work in a dynamic and fast-paced airport environment.
  • - Flexibility in hours, airport shifts can start at 3am.
  • - Exceptional problem-solving skills and adaptability.
  • - A pasta lover!

Responsibilities

  • Supervise daily store operations, including opening and closing procedures, cash handling, and inventory management.
  • Ensure compliance with health and safety regulations and maintain a clean and sanitary environment.
  • Monitor food preparation, presentation, and quality to meet customer expectations.
  • Recruit, train, and manage staff.
  • Schedule employees, manage rotas, and ensure adequate staffing levels to meet operational demands.
  • Conduct performance evaluations and provide constructive feedback for professional development.
  • Foster a customer-centric environment, ensuring excellent service and addressing customer concerns promptly.
  • Implement strategies and train the staff to enhance the overall experience for airport travellers.
  • Monitor customer feedback and implement improvements based on suggestions.
  • Develop and manage budgets, controlling costs without compromising quality.
  • Monitor inventory levels and coordinate with the factory and suppliers to ensure adequate stock.
  • Prepare and analyse financial reports, including sales reports, inventory reports, and profit margins.
  • Ensure compliance with airport regulations, local laws, and company policies.
  • Maintain up-to-date knowledge of food safety standards and industry trends.
  • Handle necessary permits, licences, and inspections.
  • Collaborate with the marketing team to develop and implement promotional activities.
  • Create and execute marketing strategies to attract airport travellers and increase store visibility.
  • Liaise with airport authorities, vendors, and stakeholders to ensure smooth operations.
  • Maintain a good planning in regards to airside passes.
  • Comply at all times with the airside responsibility as pass holder and monitor other team members and passengers for any issues/ discrepancies.

FAQs

What are the primary responsibilities of the Store Manager at Pasta Evangelists?

The Store Manager is responsible for overseeing daily store operations, managing staff, ensuring compliance with health and safety regulations, monitoring food quality, handling inventory, and implementing marketing strategies to enhance the customer experience.

Is prior experience in an airport setting necessary for this role?

Yes, proven experience in store management, preferably in a fast-paced airport setting, is required.

What qualities does Pasta Evangelists look for in a candidate?

The ideal candidate should have strong leadership skills, excellent organizational and multitasking abilities, knowledge of health and safety regulations, flexibility to work in a dynamic environment, exceptional problem-solving skills, and a passion for pasta.

Are there specific working hours for this position?

Yes, the position requires flexibility in hours, including early shifts that may start as early as 3 AM to accommodate the airport's operational demands.

What benefits does Pasta Evangelists offer its employees?

Benefits include a competitive salary, duty-free discounts, regular team socials and pasta tastings, free Pasta Evangelists products, a referral bonus scheme, a cycle to work scheme, and 33 days of paid annual leave.

Will I need to undergo a criminal record check?

Yes, candidates must be able to undertake a criminal record check as part of the hiring process.

What role does customer service play in this position?

Excellent customer service is a priority, and the Store Manager is responsible for fostering a customer-centric environment and addressing customer concerns promptly.

What kind of training will be provided for new hires?

New hires will receive training on operational procedures, health and safety regulations, customer service expectations, and compliance with airport and company policies.

How does the Store Manager collaborate with the marketing team?

The Store Manager will liaise with the marketing team to develop and implement promotional activities aimed at attracting airport travellers and increasing store visibility.

Is knowledge of financial reporting required for the Store Manager position?

Yes, the Store Manager will be responsible for preparing and analyzing financial reports, including sales reports and inventory reports, to manage budgets effectively.

The UK's original fresh pasta company 🍝 Recipe kits, takeaway, pasta making classes & more...

Retail & Consumer Goods
Industry
201-500
Employees
2016
Founded Year

Mission & Purpose

We make the UK's freshest, artisan pasta.