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Store Manager - Metzingen

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New Balance

12d ago

  • Job
    Full-time
    Mid Level
  • Customer Relations
  • Düsseldorf

AI generated summary

  • You should have commercial training, 3+ years in retail, management experience, sports/fashion affinity, strong communication skills, teamwork ability, and fluent German and English.
  • You will manage staff schedules, analyze KPIs, train new employees, ensure customer service, handle complaints, oversee inventory, and support marketing campaigns while maintaining visual merchandising.

Requirements

  • Successfully completed commercial vocational training
  • First professional experience in a management position
  • At least 3 years of experience in retail
  • High affinity for sports and fashion
  • Independent and autonomous way of working
  • Excellent communication skills
  • High service orientation and enjoy working with other people on a daily basis
  • Good knowledge of German and English
  • Commitment, flexibility & ability to work in a team (flexible work schedule, including weekends)

Responsibilities

  • Creation of personnel deployment plans and time sheets
  • Evaluating and analysing various KPIs
  • Close cooperation and correspondence with retail management
  • Taking on administrative tasks and reporting
  • Induction and training of new employees
  • Guarantee of optimum customer service
  • Active customer care with individual, competent and friendly advice
  • Ensuring an appealing presentation of our product range
  • Visual merchandising with sales-promoting product presentation
  • Carrying out all checkout procedures, including cash register closing
  • Receiving and processing complaints
  • Assisting with promotional and marketing campaigns in the store
  • Receiving, checking and processing goods
  • Assisting with the preparation and realisation of inventories

FAQs

What is the main responsibility of a Store Manager at New Balance in Metzingen?

The main responsibility of a Store Manager at New Balance in Metzingen is to ensure the smooth operation and turnover of the shop, as well as to achieve sales targets.

What qualifications are needed to apply for the Store Manager position?

Candidates should have successfully completed commercial vocational training, with at least 3 years of experience in retail and first professional experience in a management position.

Is previous experience in retail required for this role?

Yes, at least 3 years of experience in retail is required for the Store Manager position.

What skills are essential for a Store Manager at New Balance?

Essential skills include excellent communication abilities, high service orientation, and the capability to work independently and in a team environment.

Are there language requirements for this position?

Yes, good knowledge of both German and English is required for the Store Manager role.

What are the working hours like for the Store Manager position?

The Store Manager position requires a flexible work schedule, which may include weekends.

What is the application process for the Store Manager position?

Interested candidates should submit detailed application documents, including their earliest possible starting date and salary expectations.

What kind of work environment can I expect at New Balance?

You can expect a dynamic and international work environment with a young, motivated, and sports-enthusiastic team.

Does New Balance offer equal opportunities for all candidates?

Yes, New Balance is committed to equality of opportunity for all current and prospective associates, supporting a culture of diversity and inclusion.

What are some specific tasks a Store Manager would be responsible for?

Specific tasks include creating personnel deployment plans, evaluating various KPIs, ensuring optimum customer service, and handling administrative tasks and reporting.

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New Balance

Independent since 1906, we empower people through sport and craftsmanship to create positive change around the world.

Manufacturing & Electronics
Industry
5001-10,000
Employees
1906
Founded Year

Mission & Purpose

In 1906, New Balance began as a humble one-man operation founded on the belief that “we were born to move,” and has since grown into an international corporation, selling footwear and apparel in over 120 countries and employing over 8,000 associates worldwide. Our mission has always been to support the performance of athletes, and with an unparalleled focus on quality and craftsmanship, we’ve come to set the standard for comfort and fit in an industry all too often driven by hype. We’re incredibly proud of our history and how far we’ve come, but companies don’t thrive for over a century by being content. Whether it’s setting a new style trend, retooling our manufacturing process, or building a new state-of-the-art headquarters, we pursue innovation with a spirit of fearless independence. As the only privately held major footwear company in the world, we’re free to do things our way, pushing limits and testing boundaries as we continually reimagine what could be. After all, the status quo isn’t static. But doing things our way wouldn’t mean much if we weren’t also doing them the right way. We invest in our associates as they invest in us, and as we move forward, we make a point of giving back, supporting communities around us through ambitious philanthropic efforts and involvement programs. We are a company that cares, and our culture is one of integrity and teamwork where together we become greater than the sum of our parts.