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Store Manager - Petergate

Applications are closed

  • Job
    Full-time
    Mid Level
  • Hospitality & Retail
    People, HR & Administration
  • York

Requirements

  • Experience in a seasonally busy and bespoke selling environment, ideally within a luxury brand or retailer.
  • Demonstrable experience in high service guest interaction.
  • Natural leadership qualities to get the best of your high performing team both individually and collectively.
  • A passion for chocolate, our brand and for giving the best service to our guests.
  • Café operations experience would be highly advantageous.

Responsibilities

  • Providing excellent leadership to inspire, coach and develop your team members to meet their performance goals through effective communication of HC vision and values.
  • Driving store sales and profit plan and taking action to maximise performance.
  • Exceeding sales targets and KPIs through clear and effective communication to your team.
  • Maximising all commercial opportunities in-store through timely implementation of promotions, offers, events and marketing.

FAQs

What is the job title for this position?

The job title is Store Manager - Petergate.

Where is the job located?

The job is located in York.

What is the contract type for this position?

The contract type is Full-Time Permanent.

What is the closing date for applications?

The closing date for applications is 15/9/2024.

What are the store hours for this position?

The stores are open seven days a week, including weekends and evenings, so full flexibility is required.

What are the main responsibilities of the Store Manager?

The main responsibilities include providing leadership, driving store sales, exceeding sales targets, and maximizing commercial opportunities in-store.

What kind of experience is required for this position?

Experience in a seasonally busy and bespoke selling environment, ideally within a luxury brand or retailer, is required.

Is there a preference for particular experience in this role?

Yes, café operations experience would be highly advantageous.

What do employees receive for their hard work and commitment?

Employees receive a competitive salary, 50% off products, and incentives based on performance.

Does the company offer flexible working options?

Yes, the company is open to discussions around flexible working to help balance work and home life.

What is Hotel Chocolat's brand philosophy?

Hotel Chocolat’s philosophy focuses on making people happy through chocolate and emphasizes quality, passion for chocolate, and excellent guest service.

How can potential employees learn more about the company's commitment to equality, diversity, and inclusion?

Potential employees can learn more by visiting hotelchocolat.com/uk/engaged-ethics/our-people.html.

Our mission is to make people happy through chocolate: cacao growers, customers and employees.

Retail & Consumer Goods
Industry
1001-5000
Employees
2004
Founded Year

Mission & Purpose

Luxury British cacao grower and chocolatier Hotel Chocolat was founded to make people happy through chocolate! Co-founders Angus Thirlwell and Peter Harris built the brand on three unwavering pillars – Originality, Authenticity and Ethics – that remain central to the brand’s success. Starting as an early online brand, the first Hotel Chocolat store opened in Hertfordshire in 2004, and its manager is still at the helm. Today, we have more than 120 Hotel Chocolat's across the UK, with a multi-million strong online global customer database. In the grounds of our eco-conscious, organic cacao farm in Saint Lucia we have also created an amazing visitor experience Project Chocolat, together with the award-winning Rabot Hotel and Restaurant. One of the few chocolate makers to actually grow cacao, we connect the world of sustainable agriculture with the hedonism of top-quality chocolate. This knowledge has enabled us to bring an innovative Gentle Farming programme into the world, bringing to our cacao growing communities enough money for a happy life whilst supporting a bio-diverse, climate smart farming technique. The Hotel Chocolat team has a strong set of cultural values best summarised as ‘Be brave. Be kind.’ We’re just getting started. Come and be a part of what’s next.