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Store Manager - Thomastown

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The Salvation Army

2mo ago

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Customer Relations
  • Melbourne
  • Quick Apply

AI generated summary

  • You must lead a team, ensure excellent customer service, manage finances, promote safety, engage with the community, and communicate effectively; Workday HCM experience is a plus.
  • You will lead a team, ensure excellent customer service, maintain operational standards, prioritize safety, manage finances, and engage with volunteers and the local community.

Requirements

  • Leading, growing and developing a team of paid employees and volunteers;
  • Ensuring extraordinary customer service is provided every day, in every interaction;
  • Embedding exceptional operational and visual merchandise standards;
  • Role-modelling a ‘safety first’ culture in our stores;
  • Planning and managing the financial performance of the store;
  • Building and supporting the volunteer workforce and engaging with the local community.
  • To be successful in this role you must possess excellent people leadership and management abilities.
  • You will be an outstanding written and verbal communicator with strong interpersonal skills.
  • Solid technical skills and experience using Workday HCM system experience, highly regarded.

Responsibilities

  • Leading, growing and developing a team of paid employees and volunteers;
  • Ensuring extraordinary customer service is provided every day, in every interaction;
  • Embedding exceptional operational and visual merchandise standards;
  • Role-modelling a ‘safety first’ culture in our stores;
  • Planning and managing the financial performance of the store;
  • Building and supporting the volunteer workforce and engaging with the local community.

FAQs

What are the primary responsibilities of the Store Manager at Thomastown?

The primary responsibilities include leading and developing a team of paid employees and volunteers, ensuring extraordinary customer service, maintaining operational and visual merchandise standards, managing financial performance, and engaging with the local community.

Is previous retail experience required for this role?

Previous experience in a similar industry is highly regarded but not essential. What is essential is strong people leadership and a passion for delivering outstanding results in a retail environment.

What kind of benefits do employees receive?

Employees receive benefits such as NFP salary packaging, health and fitness discounts, paid parental leave, staff store discounts, up to 8 weeks leave through the purchase leave scheme, paid volunteering leave, career development opportunities, and access to an Employee Assistance Program.

How does The Salvation Army support its employees' mental health?

The Salvation Army provides an Employee Assistance Program, which offers independent confidential counseling services to support employees' mental health and well-being.

What is the work culture like at Salvos Stores?

The work culture at Salvos Stores is inclusive and purpose-driven, with a team of dedicated and passionate individuals who are committed to making a positive social impact.

Will I be required to undergo background checks?

Yes, all applicants are required to complete a mandatory Nationally Coordinated Criminal History Check, and child-facing roles require a Working with Children Check.

How can I apply for the Store Manager position?

Interested candidates can apply by submitting a current CV and a cover letter detailing their alignment with the essential requirements of the role via the application link provided in the job listing.

What personal qualities are important for this role?

Important personal qualities include integrity, high energy, hands-on leadership, strong communication and interpersonal skills, and a genuine passion for supporting The Salvation Army's mission and values.

Are there opportunities for career development?

Yes, there are opportunities for career development within The Salvation Army and Salvos Stores, aimed at helping employees grow in their roles.

What is the mission of Salvos Stores?

The mission of Salvos Stores is to raise funds to help The Salvation Army provide care and support to disadvantaged Australians, contributing positively to their lives.

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The Salvation Army

Dedicated to helping people in need overcome poverty, addiction, and spiritual and economic hardship across the U.S.

Non-profit
Industry
10,001+
Employees
1865
Founded Year

Mission & Purpose

The Salvation Army is the nation's largest direct provider of social services. Annually, we help millions overcome poverty, addiction, and spiritual and economic hardships by preaching the gospel of Jesus Christ and meeting human needs in His name without discrimination in nearly every zip code. By providing food, shelter, eviction prevention assistance, emergency disaster relief, rehabilitation, after-school and summer youth programs, spiritual enrichment, and more, The Salvation Army is doing the most good at nearly 7,000 centers of operation around the country. The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.