FAQs
What are the primary responsibilities of a Store Manager at Yousta?
The Store Manager is accountable for store topline, people management, supply chain management, maintaining the breakeven of the store, conducting periodic audits for store excellence, ensuring employee happiness, adhering to store SOP, and controlling the bottom line of the business.
What skills are required for the Store Manager position?
The required skills include Retail Operations, Retail Sales, Store Operations, Store Management, Fashion Retail, Team Building, Merchandising, and Planogram management.
How does the Store Manager drive sales for the store?
The Store Manager drives sales by engaging with potential customers, forecasting upcoming store opportunities, and implementing marketing plans and sales promotions.
What is the focus on people management in this role?
The focus on people management includes recognizing and developing talent, optimizing manpower resources, providing functional and behavioral training, and ensuring timely reviews and feedback for all store employees.
How is compliance with store SOPs ensured?
Compliance is ensured by conducting frequent SOP training, monitoring implementation and adherence by the team, and maintaining negative inventory control.
What are the key performance indicators (KPIs) for the Store Manager position?
Key performance indicators include achieving RAG as per AOP, growth in EBITDA, increasing the NPS of the store, enhancing the knowledge of store team members, and maintaining store SOP as per standards of excellence.
What competencies are valued for this job?
Functional competencies include the ability to work under pressure, number proficiency, and customer centricity. Behavioral competencies include good communication skills and analytical & presentation skills.
What is the importance of project management and financial planning in this role?
Project management and financial planning are crucial for achieving store targets, controlling shrinkage, maintaining breakeven operations, optimizing inventory age, and ensuring overall profitability for the store.
Are there development opportunities for employees within the store?
Yes, the Store Manager is responsible for mentoring sales assistants through training and career planning, providing opportunities for professional growth and development.
How does the Store Manager contribute to brand excellence?
The Store Manager contributes to brand excellence by establishing the brand positioning, conducting training, and ensuring adherence to policies that align with the brand's standards and values.