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Store P&C Business Partner - Dolphin Mall

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Primark

23d ago

  • Job
    Full-time
    Junior Level
  • Customer Relations
    People, HR & Administration
  • Miami

AI generated summary

  • You need 2+ years as an HR Manager/HRBP, HR certification preferred, strong communication skills, retail experience, and knowledge of legislation and change management.
  • You will coach management on ER matters, enhance recruitment strategies, ensure payroll accuracy, support training needs, and align P&C activities with store goals while ensuring compliance.

Requirements

  • To be successful in this role, you must have 2+ years as a HR Manager/HRBP; plus additional work experience, and functional leadership experience is preferred.
  • Professional HR certification desirable
  • Experience in coaching & influencing, leveraging your ability empower others through direct and indirect leadership.
  • You bring solid consultative abilities with a talent for clear and persuasive communication
  • Demonstrate excellent organizational skills, with the ability to prioritize and adapt in a dynamic, fast-paced setting.
  • Good working knowledge of employment legislation
  • Analytical/ problem-solving skills and an interest in developing commercial acumen
  • Delivery/facilitation skills
  • Experience in Talent, Performance, and Change Management
  • Retail experience or other customer facing sectors with high colleague headcount
  • Position holder must be able to communicate effectively and efficiently, orally and in writing, with managers, supervisors, and hourly colleagues in English to provide instruction, coaching, corrective action, safety instructions and lead teams as a manager daily and in emergencies. Position holder must also be able to provide amazing customer service in English, which includes being able to orally communicate with customers in English and monitor the performance of English-speaking colleagues whose job duties require communication with customers.

Responsibilities

  • Coach and develop in-store capability and confidence amongst the Retail Management team and in Store P&C team to allow them to operate as a first point of contact on ER Matters; exercise clear decision-making and provide advice on these matters
  • Support the store in developing strategies to address challenging recruitment needs, particularly at the Retail Assistant level by coaching the store manager and management team
  • Ensure core learning programs are delivered in store while supporting the Retail Management team in identifying store/s training needs and solutions that enable our people to reach their potential
  • Take overall accountability for the successful and smooth running of the payroll activities in store, ensuring timely execution and speedy follow up on any issues
  • Support the Head of P&C and Area P&C Business Partner in aligning P&C activity to the P&C Strategy and Purpose in-store
  • Support the Store Manager(s) in delivery of the key people KPIs for which they are accountable, including but not limited to engagement, retention, development and performance of their people by overseeing their implementation
  • Partner effectively with the People & Culture Centers of Expertise and Central P&C team to support locally the implementation of policy and practice
  • Supporting Commercial & Business impacts by developing and understanding of commercial performance and customer experience, as related to our people agenda
  • Delivering against company expectations and policy, ensuring good governance and best practices are in place. Ensuring compliance with regulations and mitigation of risk to the business

FAQs

What is the primary role of the Store P&C Business Partner?

The primary role of the Store P&C Business Partner is to act as a trusted advisor to the Store Manager(s) and the retail management team, providing strategic and consultative functional advice on the people agenda, including employee relations, recruitment, learning & development, and performance management.

What experience is required for this position?

To be successful in this role, you must have 2+ years of experience as an HR Manager/HRBP, along with additional work experience. Functional leadership experience is preferred.

Is a professional HR certification necessary for this position?

A professional HR certification is desirable but not mandatory.

How important is retail experience for this position?

Retail experience or experience in other customer-facing sectors with a high colleague headcount is important for this role.

What type of skills will I need to succeed in this role?

You will need strong coaching and influencing skills, excellent organizational and communication skills, analytical/problem-solving skills, and experience in Talent, Performance, and Change Management.

Will I receive training if I get hired?

Yes, there will be an onboarding period in Primark’s other U.S. trading areas to empower you for success.

Is knowledge of employment legislation required for this role?

Yes, a good working knowledge of employment legislation is required.

Does this position involve coaching and developing others?

Yes, the role involves coaching and developing in-store capability and confidence among the Retail Management team and in-store P&C team.

What are the key responsibilities of this role?

Key responsibilities include supporting recruitment, overseeing payroll activities, delivering training, ensuring compliance with regulations, and partnering with P&C teams to implement policies and practices.

How does this role contribute to the company's people and culture strategy?

This role contributes by supporting the delivery of the P&C strategy and ensuring high colleague engagement, retention, performance management, and overall well-being within the store.

Are there opportunities for career growth within the company?

Yes, Primark encourages all associates to grow, learn, and develop within a supportive work environment.

How does this position support commercial and business impacts?

This position supports commercial and business impacts by developing an understanding of commercial performance and customer experience as it relates to the people agenda.

Retail & Consumer Goods
Industry
10,001+
Employees
1969
Founded Year

Mission & Purpose

Primark is an international clothing retailer employing more than 70,000 colleagues across 16 countries in Europe and the US. Founded in Ireland in 1969 under the Penneys brand, Primark aims to provide affordable choices for everyone, from great quality everyday essentials to stand-out style across women’s, men’s and kid’s, as well as beauty, homeware and accessories. With a focus on creating great retail experiences in-store, Primark continues to expand across new and existing markets with the aim of reaching 530 stores by the end of 2026. Primark is working to make more sustainable fashion affordable for everyone. Primark Cares is its commitment to doing better, every day - making more sustainable products everyone can afford, reducing its impact on the planet and improving the lives of workers. It has made a series of public commitments it plans to work towards and report on progress each year. These include making all its clothes from recycled or more sustainably sourced materials, ensuring clothing is recyclable by design, halving carbon emissions across the value chain and pursuing a living wage for workers in the supply chain.