FAQs
What are the main responsibilities of a Store Supervisor?
A Store Supervisor is responsible for supporting the store management team, driving turnover and revenues, ensuring high levels of customer service, training team members, maintaining security and accuracy of company systems, promoting visual merchandising standards, and assuming accountability in the absence of the Store/Assistant Manager.
What kind of training will I receive?
You will receive fantastic training to help you complete your role effectively, with the option to continue your development into a more senior role if you choose to progress within the business.
Is there room for advancement within the company?
Yes, there is a great team atmosphere where you can progress and make a difference at all levels within the company.
What support is available for mental health?
We have access to mental health first aiders available to support employees.
Are there any incentives for performance?
Yes, there are ongoing incentives to reward your performance.
What benefits does the company offer?
The company offers a pension scheme, an apprenticeship scheme for development, generous discounts at TPRG and on our benefits hub.
How will I contribute to customer service at Robert Dyas?
You will act as an ambassador for the brand, ensuring high levels of customer service by engaging with customers enthusiastically and training colleagues to do the same.
What should I expect in terms of work environment?
You will work in a supportive team environment focused on driving sales, maintaining high standards of visual merchandising, and ensuring effective collaboration among team members.
What additional responsibilities do I have in the absence of the Store/Assistant Manager?
In the absence of the Store/Assistant Manager, you will assume full accountability for the overall security and safety of our people and property, motivate colleagues to drive sales, and liaise with the Retail Support Centre if any issues arise.
How does the company ensure compliance with policies and procedures?
As a Store Supervisor, you will ensure that all systems are utilized by team members according to company policies and procedures to maintain security and accuracy.