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Store to Home Picker

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B&Q

26d ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Logistics
  • Chester

AI generated summary

  • You must be organised, flexible, and capable of heavy lifting. You should embrace new technology, work varied hours, and prioritize tasks effectively.
  • You will engage with customers, sharing product knowledge, and ensuring efficient and safe service, whether on the shop floor or fulfilling a one-hour click and collect order.

Requirements

  • Heavy lifting and electrical vehicle training may be required.
  • You’re an organised and analytical thinker, and you know how to prioritise your time and keep things simple.
  • You’ll be comfortable with some heavy lifting.
  • Being agile and flexible is important to the success of this role.
  • You’ll be happy to expand your skills by using new technology and learning new ways of working.
  • And you’re flexible enough to work on a rota that includes weekends, evenings, and bank holidays.

Responsibilities

  • You’re a confident and friendly communicator, comfortable building relationships and sharing product knowledge with customers face to face and over the phone.
  • Efficiency and safety will be vital of course but your real focus will be the customer, either supporting their ideas on the shop floor or working to a one hour click and collect service.

FAQs

What is the working schedule for the Store to Home Picker role?

The working schedule includes shifts available from Monday to Sunday between 05:00 am and 10:00 pm, for a total of 36.75 hours per week.

Is this a permanent position?

Yes, this is a permanent contract.

What is the hourly pay rate for this role?

The UK Notional hourly rate is £12.21 per hour, plus an additional £0.54 per hour store-specific allowance.

Are there any specific skills required for the position?

Yes, candidates should be organized, analytical thinkers, capable of prioritizing their time, and comfortable with heavy lifting. Flexibility and adaptability to new technology and ways of working are also important.

Will training be provided for heavy lifting and electric vehicle operations?

Yes, heavy lifting and electric vehicle training may be required.

What are the key responsibilities of a Store to Home Picker?

Key responsibilities include building relationships with customers, sharing product knowledge, ensuring efficiency and safety, and supporting customer ideas both on the shop floor and through a one-hour click-and-collect service.

What benefits does the role offer?

Benefits include a competitive salary, an award-winning pension scheme, ShareSave options, 6.6 weeks of holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits, and more.

Is diversity and inclusion valued in this role?

Yes, B&Q is committed to making the company more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.

How can I request support during the application or interview process?

You can contact recruitment@b-and-q.co.uk for any recruitment adjustments needed during the application or interview process.

Are there opportunities for career advancement within the company?

Yes, B&Q offers opportunities for growth and career development, valuing each employee's contributions and supporting their progress within the company.

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B&Q

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

We are the UK’s leading home improvement and garden living retailer with over 300 stores throughout the UK and Ireland, offering great prices, with over 100,000 products available to order at diy.com for home delivery or click and collect. We launched the UK’s first home improvement marketplace in March 2022, adding additional choice for consumers. The marketplace offers a unique, integrated experience with in-store returns for many products and Click + Collect options being explored. Our team of more than 26,000 colleagues of all ages are respected nationwide for providing great home improvement help to customers. They’re the beating heart of B&Q and their iconic orange aprons are worn with pride. Every year, more than 20 million people improve their homes and make life better with B&Q, and every year the company achieves ever-higher standards for sustainable sourcing and supports our local communities, including funding B&Q Foundation grants and Shelter’s DIY Skills Advisors