FAQs
What are the primary responsibilities of a Strategic Account Manager?
The primary responsibilities include developing new prospects, managing multi-tenant data center and hyperscale/cloud customers, executing strategic account plans, driving new business development, and maintaining relationships with existing clients.
What types of solutions will I be selling in this role?
You will be selling a diverse range of Wesco Anixter's Data Center solutions, including structured cabling, physical security solutions, electrical solutions, high-density liquid cooling and power, networking solutions, IoT, and Pro-AV services.
What qualifications are required for this position?
A high school degree or equivalent is required, with a Bachelor's degree preferred. Additionally, you should have 5+ years of proven sales experience in managing large account portfolios.
Is experience in the data center industry important for this role?
Yes, knowledge of macro data center industry trends is considered a strong advantage.
What skills are essential for success in this position?
Essential skills include excellent communication and interpersonal skills, strong negotiation and problem-solving abilities, strategic planning capabilities, and proficiency with CRM software and Microsoft Office.
Does the role require travel?
Yes, the position requires the ability to travel up to 25%.
What is the company's approach to professional development?
The company values continuous development, and as a Strategic Account Manager, you may have opportunities for further training and skill enhancement.
How does the Strategic Account Manager interact with customers?
The manager communicates effectively with customers to identify their product or service needs and suggests appropriate solutions, while also resolving any post-sale issues.
What is the expected way to manage client relationships?
You are expected to continuously maintain and develop relationships with existing and previous customers, understand their key business issues, and recommend ways to deliver value.
What is the preferred working environment for this role?
The role is typically fast-paced and requires collaboration across various business units, working both independently and as part of a team.