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Stylist (Retail)

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Mejuri

2mo ago

  • Job
    Full-time
    Entry, Junior & Mid Level
  • Customer Relations
    Sales & Business Development
  • London
  • Quick Apply

AI generated summary

  • You must work weekends, excel in clienteling, think innovatively, pay attention to trends, be detail-oriented, self-motivated, goal-driven, and thrive under pressure with strong problem-solving skills.
  • You will drive sales, connect with customers, ensure exceptional service, manage transactions, maintain store organization, support inventory counts, and contribute to visual displays and operations.

Requirements

  • Must be able to work weekends and outside of work hours as needed (including retail focused holidays (ie. Black Friday).
  • Experience with clienteling or building and maintaining strong relationships with customers.
  • Innovative thinker with a passion for styling and catering to customers on a personal level.
  • Ability to pay attention to customer feedback, trends and shares insights with management
  • Great attention to detail, and highly organized.
  • Strong sense of initiative, self-motivated and goal-oriented.
  • Ability to work on the sales floor for extended periods of time.
  • Ability to work well under pressure and deadlines with excellent problem solving skills.

Responsibilities

  • Interact with customers and drive the business through delivering sales, and outstanding clienteling.
  • Take ownership of sales results; focusing on KPI's such as Average Order Value, Conversion %, and revenue to target.
  • Connect with our customers and genuinely listen to help find the best items for them.
  • Support a memorable and customized customer service experience that focuses on building relationships through the connection and relation of the Mejuri Principles.
  • Assist in efficiently checking out customers accurately and promptly.
  • Help make informed suggestions that affect the service, and productivity of the selling floor.
  • Lead a memorable and exceptional customer service experience that focuses on building relationships through the Mejuri brand story.
  • Stay informed and knowledgeable of all Mejuri products and latest launches, keeping the team informed as well.
  • Execute tasks and assist in keeping the store clean and organized.
  • Ensure all customers are presented with their products and thanked as the final step of the customer journey.
  • Work with the store team to identify any opportunities to improve the daily operations of the store (ie systems, processes) - communicate with HQ where appropriate.
  • Minimize and mitigate shrink by using loss-prevention techniques.
  • Support all transaction types within our OMNI business including purchases, returns, exchanges, phone sales, BOPIS and BORIS transactions ensuring we exceed expectations with each interaction.
  • Support monthly inventory counts including preparation, execution, and verification.
  • Support with the day-to-day maintenance of visual displays and product.
  • Report any damaged display product or tools.
  • Provide feedback relating to gaps and opportunities.

FAQs

What is the role of a Stylist at Mejuri?

The role of a Stylist at Mejuri involves being the first point of contact for customers, prioritizing customer service excellence, telling the Mejuri brand story, and creating exceptional in-store experiences while engaging with customers.

What are the key responsibilities of a Stylist?

The key responsibilities include interacting with customers to drive sales, supporting a memorable and customized customer service experience, assisting with operations such as inventory counts, and maintaining visual displays in the store.

What is the expected work schedule for this position?

Stylists must be available to work weekends and outside of regular work hours as needed, including during retail-focused holidays such as Black Friday.

What experience is preferred for applicants?

Experience with clienteling or building and maintaining strong relationships with customers is preferred, along with a passion for styling and catering to customers on a personal level.

What is the focus on sales in this role?

The Stylist is expected to take ownership of sales results by focusing on key performance indicators like Average Order Value (AOV), Conversion Rates, and overall revenue to meet targets.

What are the benefits of working at Mejuri?

Mejuri offers benefits such as a minimum of two weeks vacation, comprehensive medical and dental benefits, parental leave salary top-up, semi-annual performance reviews, and a generous product discount.

What skills are important for a Stylist at Mejuri?

Important skills include great attention to detail, strong organizational abilities, initiative, self-motivation, goal orientation, and excellent problem-solving skills while working under pressure.

How does Mejuri support employee growth?

Mejuri has an internal coaching department and offers learning and development opportunities to support career growth and individual growth plans for all employees.

What kind of company culture does Mejuri promote?

Mejuri promotes a culture based on core values that emphasize creativity, continuous improvement, customer obsession, proactive ownership, and humility within a collaborative work environment.

Is accommodation available for applicants?

Yes, Mejuri does not discriminate in hiring and provides accommodations for accessibility needs. Applicants are encouraged to inform the company about any accessibility requirements during the application process.

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Mejuri

Redefining luxury, your way.

Retail & Consumer Goods
Industry
201-500
Employees
2013
Founded Year

Mission & Purpose

At Mejuri, we're redefining luxury. Feeling disconnected from the traditional industry narrative, CEO Noura Sakkijha leveraged her learnings as a third-generation jeweller to rethink the way we purchase jewelry—for ourselves. From that founding moment, we’ve been putting a modern spin on a legacy industry through high-quality craftsmanship, timeless design, meaningful stories and an authentic sense of community. “I founded Mejuri because I saw a jewelry industry that was built for men gifting women and not women celebrating themselves. To me, the truest expression of Mejuri is mutual uplift: all of us supporting each other, and you, our community, feeling empowered to invest in yourself and, in turn, the community around you.” - Noura Sakkijha, CEO OUR VISION A world in which everyone feels inspired to celebrate more than what we're told. To recognize the moments and memories we experience every day that matter most to us.