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Stylist (Retail) (Full-time)

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Mejuri

2mo ago

  • Job
    Full-time
    Entry, Junior & Mid Level
  • Toronto
  • Quick Apply

AI generated summary

  • You must have open availability, strong communication skills, the ability to connect with customers, attention to detail, a proactive approach, and a proven track record in a team environment.
  • You will provide excellent customer service, drive sales metrics, educate customers on products, maintain store appearance, manage transactions, and support store operations improvements.

Requirements

  • - Must have open availability Friday through Sunday and be available minimum one weekday or weeknight
  • - Must be available to work during special event periods including Black Friday and Boxing Day
  • - An ability to connect with all of our customers in an authentic and warm way that makes them feel comfortable and keeps them coming back
  • - Strong verbal communication skills and active listening to effectively deliver on our customer needs and work as a team
  • - An ability to learn and retain relevant product knowledge to suggest and style for our customers
  • - Is able to think critically and solution in the moment to deliver on customer and business needs effectively
  • - An ability to meet and exceed key performance indicators including SPH, Conversion, NPS, AOV, UPT
  • - Ability to pay attention to customer feedback, trends and shares insights with management
  • - Great attention to detail, and a highly organized working style and strong sense of initiative
  • - Ability to work on the sales floor for extended periods of time
  • - History of successfully participating in and contributing to a positive team working environment

Responsibilities

  • - Deliver best-in-class customer service through curating personalized styling experiences and providing thorough product knowledge
  • - Drive the business through delivering sales and meeting performance metrics including sales per hour, conversion percentage and revenue to target
  • - Educate our customer on Mejuri's brand story and stay informed and knowledgeable on all of our products, latest launches and specialized services
  • - Work on a team of motivated and collaborative people who are unified by our corporate mission
  • - Champion Mejuri's core values each day - Find a Way, Raise the Bar, Customer Obsessed, Empowered Owners, Just Do It, Humility, Curiosity and Drive Results
  • - Assist in efficiently transacting customers with accuracy and diligence
  • - Support in executing all OMNI business services including purchases, returns, exchanges, phone sales, online returns and purchases
  • - Support in maintaining store appearance and inventory through day-to-day upkeep of visual displays and participation in monthly inventory counts
  • - Participate in the continuous improvement to drive the business forward through identifying any areas of opportunity within our store operations and bringing forward potential solutions

FAQs

What are the working hours for the Stylist position?

The Stylist position requires open availability from Friday through Sunday, as well as at least one weekday or weeknight. Availability during special event periods, including Black Friday and Boxing Day, is also required.

What roles and responsibilities will I have as a Stylist?

As a Stylist, you will deliver exceptional customer service, curate personalized styling experiences, drive sales performance, educate customers about Mejuri's brand story and products, assist with transactions, maintain store appearance, and support team collaboration.

Is previous experience in retail required for this position?

While previous experience in retail can be beneficial, it is not explicitly required. What matters most is your ability to connect with customers authentically and a willingness to learn.

What qualities are essential for being a successful Stylist at Mejuri?

Essential qualities include strong verbal communication skills, active listening, attention to detail, the ability to connect with customers, a proactive approach to problem-solving, and a history of contributing positively to a team environment.

How does Mejuri value its employees?

Mejuri fosters an inclusive environment, empowering employees to take initiative and lead by example. The company values collaboration, humility, curiosity, and accountability, which collectively contribute to its unique culture.

Does Mejuri provide any support for accessibility needs?

Yes, Mejuri is committed to creating an inclusive work environment. If you require accommodation due to accessibility needs, you are encouraged to inform the company, and they will work with you to meet those needs.

Are there opportunities for career advancement within the company?

Mejuri values personal and team development, so there are opportunities for career advancement as the company continues to grow and expand its retail footprint.

What kind of training will I receive as a Stylist?

As a Stylist, you will receive training on Mejuri's products, brand story, and customer service practices to ensure you provide knowledgeable and engaging experiences for customers.

How does Mejuri approach diversity and inclusion in hiring?

Mejuri does not discriminate based on race, gender, age, disability, or any other protected category. The company strives to support and hire a diverse workforce that represents various backgrounds and perspectives.

Mejuri

Redefining luxury, your way.

Retail & Consumer Goods
Industry
201-500
Employees
2013
Founded Year

Mission & Purpose

At Mejuri, we're redefining luxury. Feeling disconnected from the traditional industry narrative, CEO Noura Sakkijha leveraged her learnings as a third-generation jeweller to rethink the way we purchase jewelry—for ourselves. From that founding moment, we’ve been putting a modern spin on a legacy industry through high-quality craftsmanship, timeless design, meaningful stories and an authentic sense of community. “I founded Mejuri because I saw a jewelry industry that was built for men gifting women and not women celebrating themselves. To me, the truest expression of Mejuri is mutual uplift: all of us supporting each other, and you, our community, feeling empowered to invest in yourself and, in turn, the community around you.” - Noura Sakkijha, CEO OUR VISION A world in which everyone feels inspired to celebrate more than what we're told. To recognize the moments and memories we experience every day that matter most to us.