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Stylist (Retail) (Part-time)

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Mejuri

2mo ago

  • Job
    Part-time
    Entry, Junior, Mid & Senior Level
  • Customer Relations
    Hospitality & Retail
  • Toronto
  • Quick Apply

AI generated summary

  • You must have flexible availability, strong communication skills, product knowledge, ability to meet KPIs, attention to detail, and a positive team spirit.
  • You will provide exceptional customer service, drive sales, educate on products, maintain store appearance, assist with transactions, and identify opportunities for operational improvement.

Requirements

  • Must have open availability Friday through Sunday and be available minimum one weekday or weeknight
  • Must be available to work during special event periods including Black Friday and Boxing Day
  • An ability to connect with all of our customers in a authentic and warm way that makes them feel comfortable and keeps them coming back
  • Strong verbal communication skills and active listening to effectively deliver on our customer needs and work as a team
  • An ability to learn and retain relevant product knowledge to suggest and style for our customers
  • Is able to think critically and solution in the moment to deliver on customer and business needs effectively
  • An ability to meet and exceed key performance indicators including SPH, Conversion, NPS, AOV, UPT
  • Ability to pay attention to customer feedback, trends and shares insights with management
  • Great attention to detail, and a highly organized working style and strong sense of initiative
  • Ability to work on the sales floor for extended periods of time
  • History of successfully participating in and contributing to a positive team working environment

Responsibilities

  • Deliver best-in-class customer service through curating personalized styling experiences and providing thorough product knowledge
  • Drive the business through delivering sales and meeting performance metrics including sales per hour, conversion percentage and revenue to target
  • Educate our customer on Mejuri’s brand story and stay informed and knowledgeable on all of our products, latest launches and specialized services
  • Work on a team of motivated and collaborative people who are unified by our corporate mission
  • Champion Mejuri’s core values each day - Find a Way, Raise the Bar, Customer Obsessed, Empowered Owners, Just Do It, Humility, Curiosity and Drive Results
  • Assist in efficiently transacting customers with accuracy and diligence
  • Support in executing all OMNI business services including purchases, returns, exchanges, phone sales, online returns and purchases
  • Support in maintaining store appearance and inventory through day-to-day upkeep of visual displays and participation in monthly inventory counts
  • Participate in the continuous improvement to drive the business forward through identifying any areas of opportunity within our store operations and bringing forward potential solutions

FAQs

What are the working hours for the Stylist position?

The Stylist position requires open availability from Friday through Sunday, with a minimum availability of one weekday or weeknight.

Is this position part-time or full-time?

This is a part-time position.

Will I be required to work during special events?

Yes, you must be available to work during special event periods including Black Friday and Boxing Day.

What type of customer service is expected in this role?

You are expected to deliver best-in-class customer service by curating personalized styling experiences and providing thorough product knowledge.

Is previous experience in retail necessary for this position?

While previous experience in retail is beneficial, the most important qualities are the ability to connect authentically with customers and a willingness to learn.

What are the key performance indicators for this role?

Key performance indicators include sales per hour (SPH), conversion percentage, Net Promoter Score (NPS), average order value (AOV), and units per transaction (UPT).

Will training be provided for product knowledge?

Yes, you will receive training to educate you on Mejuri’s brand story, product offerings, and specialized services.

Can you describe the work environment?

The work environment is collaborative and team-oriented, with a focus on delivering the brand's mission and values.

Are there opportunities for growth within the company?

Yes, Mejuri encourages continuous improvement and personal development, providing opportunities for career growth.

How does Mejuri approach inclusivity and diversity in hiring?

Mejuri is committed to non-discriminatory hiring practices and values diverse backgrounds. They welcome applicants from all protected categories and will accommodate accessibility needs as required.

Mejuri

Redefining luxury, your way.

Retail & Consumer Goods
Industry
201-500
Employees
2013
Founded Year

Mission & Purpose

At Mejuri, we're redefining luxury. Feeling disconnected from the traditional industry narrative, CEO Noura Sakkijha leveraged her learnings as a third-generation jeweller to rethink the way we purchase jewelry—for ourselves. From that founding moment, we’ve been putting a modern spin on a legacy industry through high-quality craftsmanship, timeless design, meaningful stories and an authentic sense of community. “I founded Mejuri because I saw a jewelry industry that was built for men gifting women and not women celebrating themselves. To me, the truest expression of Mejuri is mutual uplift: all of us supporting each other, and you, our community, feeling empowered to invest in yourself and, in turn, the community around you.” - Noura Sakkijha, CEO OUR VISION A world in which everyone feels inspired to celebrate more than what we're told. To recognize the moments and memories we experience every day that matter most to us.