Logo of Huzzle

Supervisor

image

Mind

9d ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail

AI generated summary

  • You should be passionate about retail, able to lead and motivate a team, prioritize workloads, have a strong customer focus, and embody our core values and behaviors.
  • You will support the Shop Manager, lead volunteers, ensure shop performance, maintain standards, and drive positive community change through excellent customer service.

Requirements

  • is passionate about retail
  • has the ability to lead and motivate others
  • can plan and prioritise their own workload and the workload of the team
  • has a strong customer focus
  • can demonstrate our values and behaviours, which are at the core of all we do

Responsibilities

  • As Sunday Supervisor, you'll support the Shop Manager to maximise profits and raise funds through the sale of preloved items by delivering excellent shop standards and outstanding customer service.
  • You'll also take full responsibility in the Shop Manager's absence for the shop's performance, as well as leading and supporting the dedicated team of shop volunteers.
  • You'll be able to drive positive change and create a real difference within your local community by creating a caring, open and inclusive place for people to work, volunteer and shop.
  • We're really passionate about developing our people, so whether that's personal or professional development, we have workshops, development programmes and qualifications to suit everyone.

FAQs

What is the role of a Sunday Supervisor at Mind Retail?

The Sunday Supervisor supports the Shop Manager in maximizing profits through the sale of preloved items, delivering excellent shop standards, and providing outstanding customer service.

Do I need previous management experience to apply for this position?

No, previous management or supervisor experience is not required. We welcome candidates with a ‘can do’ approach, a willingness to work hard, and an eagerness to learn.

What are the working hours for the Sunday Supervisor role?

The role is primarily focused on Sundays, though additional hours may be required depending on the shop's needs and the Shop Manager's absence.

What kind of training and development opportunities are available?

Mind Retail offers development workshops, courses, and personalized induction programs tailored to your role, as well as additional qualifications and development programs for skill growth.

Is there a discount for employees?

Yes, employees receive a 25% discount in all Mind shops.

How does Mind Retail ensure a safe working environment?

Mind Retail is committed to safeguarding and promoting the welfare of employees and volunteers. The successful candidate will be required to provide references and undertake an enhanced DBS check.

What benefits do employees receive?

Employees receive competitive hourly pay, 25 days' paid holiday, a pension scheme, life assurance, family-friendly policies, discounts at retailers, and access to an Employee Assistance Programme, among other benefits.

How does Mind Retail approach equality, diversity, and inclusion?

Mind Retail values diversity and is committed to creating an inclusive working environment where everyone is appreciated for their authentic selves and can bring their whole selves to work.

Is experience in retail necessary for this role?

While experience in retail is preferred, it is not mandatory. We value a passion for retail and the ability to lead and motivate a team.

How can I apply for this position?

Interested candidates can click on the "Job Description" button for more information and to access the application process. It is recommended to apply early as the vacancy may close due to a high volume of strong candidates.

We're Mind, the mental health charity. We’re fighting for mental health – for support, for respect, for you.

Non-profit
Industry
501-1000
Employees
1946
Founded Year

Mission & Purpose

We’re Mind, the mental health charity. We believe no one should have to face a mental health problem alone. We’re here for you. Today. Now. We’re on your doorstep, on the end of a phone or online. Whether you’re stressed, depressed or in crisis. We’ll listen, give you support and advice, and fight your corner. And we’ll push for a better deal and respect for everyone experiencing a mental health problem