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Supervisor

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Vans

2mo ago

  • Job
    Full-time
    Junior & Mid Level
  • Customer Relations
    Hospitality & Retail
  • Cologne
  • Quick Apply

AI generated summary

  • You love interacting with people, have retail experience, can open/close stores, speak German and English, use MS Office and POS systems, and are flexible with hours. You embody integrity and empathy.
  • You will support management, coach staff for excellent customer service, maintain visual standards, follow operational procedures, and help achieve store KPIs.

Requirements

  • You love interacting with people. You set a great example for the rest of the team with your hands-on mentality, enthusiasm, and passion for delivering a fantastic customer experience.
  • You can talk to people, create a supportive (and fun!) environment, that helps deliver the best service possible
  • You have experience in opening and closing a store, taking responsibility and being in charge when necessary
  • Ideally you come from a retail background with some fashion or lifestyle experience
  • You have good written and verbal communication in both German and English
  • You are proficient in the use of MS Office and different POS systems
  • You are flexible when it comes to working weekends, evenings, and holidays as necessary
  • On top of this, we expect that you will live and demonstrate our Guiding Principles: Live with Integrity, Act Courageously, Be Curious, Act with Empathy, and Persevere.

Responsibilities

  • Supporting the management team to drive sales and profitability
  • Coaching and motivating the sales associates to deliver high levels of customer service, ensuring the store is always customer-ready
  • Making sure your store looks great, maintaining all retail operation standards in line with the brand’s visual merchandising guidelines
  • Ensuring operational policies and procedures are respected
  • Understanding your store’s KPIs and playing your part to ensure they are achieved

FAQs

Is this position full-time or part-time?

The Store Supervisor position is part-time, with 30 hours per week.

Where is the Store Supervisor position located?

The Store Supervisor position is based in Cologne.

What are the key responsibilities of a Store Supervisor?

A Store Supervisor assists the management team in driving sales and profitability, coaching and motivating sales associates, maintaining store standards, ensuring operational policies are followed, and understanding store KPIs.

What qualifications are needed for the Store Supervisor role?

Ideally, candidates should have a retail background with experience in fashion or lifestyle, good communication skills in both German and English, and proficiency in MS Office and POS systems.

Are there specific working hours required for this job?

Yes, candidates should be flexible regarding working weekends, evenings, and holidays as necessary.

What benefits does this position offer?

Benefits include a competitive salary, an amazing bonus, a pension scheme, 50% staff discounts, career ownership opportunities, tailored training, and a respectful workplace culture.

Does the company promote diversity and inclusion?

Yes, the company is committed to fostering a culture of belonging and celebrates the diversity of its associates.

Is prior retail experience necessary for this role?

While prior retail experience is ideal, particularly in fashion or lifestyle, it may not be strictly necessary if other relevant skills are demonstrated.

What is the company’s stance on equal employment opportunities?

VF is an equal opportunity and affirmative action employer, committed to providing equal opportunities for all associates and applicants, including disadvantaged groups.

Will training be provided for the Store Supervisor position?

Yes, the company offers tailored training, including an induction and ongoing online and face-to-face training sessions to help employees grow professionally and personally.

Retail & Consumer Goods
Industry
10,001+
Employees
1966
Founded Year

Mission & Purpose

Vans® is the original action sports footwear company rooted in authenticity and creativity. Founded in 1966, Vans has thrived on a legacy of impacting our greater community through Vans’ four pillars: action sports, music, art and street culture. We are constantly inspired by the expressive creators within our company and community as they bring new and innovative perspectives to help shape and transform the future of our business. Do you want to know more about the incredible story behind Vans? Have a look at vans.com Vans® is part of VF Corporation one of the world’s largest apparel, footwear and accessories companies connecting people to the lifestyles, activities and experiences they cherish most through a family of iconic outdoor, active and workwear brands including Vans®, The North Face®, Timberland®, Dickies®, Eastpak®, Kipling®, icebreaker®, Napapijri® and many more. Our purpose is to power movements of sustainable and active lifestyles for the betterment of people and our planet. We believe that when you discover the difference between a career and a calling, you get so much more out of life. When those lines begin to blur, you start to limit yourself much less and start aiming for more. That’s what we want for everyone who joins us at VF. And frankly, that’s what it takes to thrive here too.