Logo of Huzzle

Home

Matches

Explore

Manage

Supervisor

image

Pavers Shoes

Yesterday

  • Job
    Full-time
    Entry, Junior & Mid Level
  • Customer Relations
    Hospitality & Retail

AI generated summary

  • You should have supervisory or keyholder experience, good availability, a friendly demeanor, a passion for customer service, and the ability to lead and motivate a team.
  • You will assist management, coach the team, ensure high customer service, maintain store standards, manage stock, and embody Pavers values daily.

Requirements

  • You may be a Supervisor, aspiring Supervisor or have keyholder experience, and be someone who loves giving an amazing experience to all customers.
  • You’ll need good availability as the role will include a mixture of weekend and weekday working.
  • Are you a friendly, engaging individual with a can-do attitude and passion for great customer service?
  • Do you like to lead by example and motivate a team to achieve results?

Responsibilities

  • You will support the management team in the day to day running of the store and coaching and developing the team, driving the achievement of the KPI’s
  • Deliver consistently high levels of customer service, advising on shoe care and accessories to compliment a customer’s needs
  • Be self-aware, being able to question, learn, and take responsibility for yourself and the performance of your store alongside the management team
  • Maintaining general store standards & cleanliness
  • Support the maintenance of product placements and stockroom
  • Live and breathe Pavers DNA, always leading by example

FAQs

What is the working schedule for the Supervisor position?

The Supervisor role is part-time, requiring good availability for a mixture of weekend and weekday shifts, totaling 12 hours per week.

What are the key qualities we are looking for in a Supervisor?

We are looking for a friendly, engaging individual with a can-do attitude, a passion for great customer service, and someone who can lead and motivate a team to achieve results.

What is the starting pay for the Supervisor position?

The starting pay for the Supervisor position is £12.10 per hour, which increases to £12.35 per hour after completing the required retail induction PaSS stages.

What benefits do we offer our Supervisors?

Benefits include a generous staff discount scheme, holiday entitlement that increases with service, company contribution pension, access to the Pavers Foundation, access to the Pavers Academy, and wellbeing and financial support through RetailTRUST.

What are the day-to-day responsibilities of a Supervisor?

Day-to-day responsibilities include supporting the management team in running the store, delivering high levels of customer service, maintaining store standards and cleanliness, supporting product placements and stockroom maintenance, and leading by example.

Is there room for career progression in this role?

Yes, there are opportunities for progression within the company, along with access to learning and development programs through the Pavers Academy.

What is the company’s commitment to sustainability?

Pavers has achieved Carbon Neutral status since 2021 and actively contributes to various charitable causes through the Pavers Foundation, with over £2.2 million donated since 2018.

How does the company value its employees?

Pavers fosters a supportive family environment, ensuring exceptional job satisfaction, and believes that investing in their people enables them to provide the best service to customers.

How can I apply for the Supervisor position?

If you are interested in joining our team as a Supervisor, please apply today for the role!

Pavers Shoes

Our mission is to deliver comfort and happiness to our customers both through our products and customer service.

Retail & Consumer Goods
Industry
1001-5000
Employees
1971
Founded Year

Mission & Purpose

The Pavers story began in 1971 when Catherine Paver founded the company. She had big dreams of changing the world of footwear and a passion to provide comfortable and stylish shoes to all. Starting small she sold shoes at village halls and homeware parties and was successful enough to open the first Pavers shop in Scarborough in 1981, where Catherine’s three sons joined the business. One of her sons - Stuart - still runs the business today. Stuart was joined by his son Jason in 2016, and as of 2020, they run the business together as Joint Managing Directors. From these modest beginnings, Pavers Shoes has grown to be a UK leader in today’s comfort footwear industry, with over 140 stores nationwide.

Benefits

  • Staff Discount

    Generous Staff Discount Scheme – some of it can be shared with your family and friends!

  • Bonus

    Annual company profit and performance related discretionary bonus scheme

  • Flexible Working

    The majority of Head Office positions benefit from Hybrid/Flexible working options

  • Holiday Entitlement

    Holiday Entitlement that increases with service