Supervisor - Belfast

Gym+Coffee

Oct 22

Applications are closed

Job
Full-time
Mid Level
Customer Relations
Sales & Business Development
Belfast

Requirements

Candidate must be available Monday to Sunday.
Be an ambassador for the brand.
Ensure high levels of customer satisfaction through excellent sales service.
Ascertain customers’ needs and wants.
Meet individual, and store sales targets by maximising sales at every opportunity through the use of upselling, link-selling and add-on opportunities.
Deal with customer inquiries and refunds professionally and effectively, converting refunds into sales opportunities where possible.
Have an awareness of store and company best sellers and use this knowledge to increase sales opportunities.
Maintain outstanding store condition and visual merchandising standards.
Providing customers with information on pricing and product availability.
Keep up to date with product information, new line launches, and company promotion.
Actively participate in, and support all company incentives to increase sales.
Have an awareness of competitor activity and feedback any improvement suggestions or observations to the management team.
Assist with stock deliveries and stock management.
Maintain a fully stocked shop floor.
Maintain maximum stock availability through effective stock replenishment techniques.
Effectively maintain best practice within your stockroom to ensure that all stock is accurate regarding receipt of deliveries, and provide support with stock-take activities and processes when needed.
Ensure all stock is correctly merchandised and priced in accordance with visual merchandising directives.
Support the store Manager in the running of the store.
Support the Store Manager to ensure all store banking and administration is reconciled each day in line with company procedures.
Support the Store Manager/ Retail Director to ensure store operations are in line with brand expectations and company practice.
Support and drive the business strategy through strong teamwork, both with immediate colleagues and in other areas of the business.
Empower your team to demonstrate initiative, effective problem solving and to actively seek opportunities for development.

Responsibilities

Be an ambassador for the brand
Ensure high levels of customer satisfaction through excellent sales service
Ascertain customers’ needs and wants
Meet individual, and store sales targets by maximising sales at every opportunity through the use of upselling, link-selling and add-on opportunities
Deal with customer inquiries and refunds professionally and effectively, converting refunds into sales opportunities where possible.
Have an awareness of store and company best sellers and use this knowledge to increase sales opportunities
Maintain outstanding store condition and visual merchandising standards
Providing customers with information on pricing and product availability.
Keep up to date with product information, new line launches, and company promotion
Actively participate in, and support all company incentives to increase sales.
Have an awareness of competitor activity and feedback any improvement suggestions or observations to the management team.
Assist with stock deliveries and stock management
Maintain a fully stocked shop floor
Maintain maximum stock availability through effective stock replenishment techniques.
Effectively maintain best practice within your stockroom to ensure that all stock is accurate regarding receipt of deliveries, and provide support with stock-take activities and processes when needed.
Ensure all stock is correctly merchandised and priced in accordance with visual merchandising directives.
Support the store Manager in the running of the store
Support the Store Manager to ensure all store banking and administration is reconciled each day in line with company procedures
Support the Store Manager/ Retail Director to ensure store operations are in line with brand expectations and company practice
Support and drive the business strategy through strong teamwork, both with immediate colleagues and in other areas of the business
Empower your team to demonstrate initiative, effective problem solving and to actively seek opportunities for development

FAQs

What is the key objective of the Supervisor role at Gym+Coffee?

The key objective is to deliver a premium brand experience to every customer, continually striving to improve sales performance while maintaining strong brand values and acting as a Gym+Coffee ambassador.

What are the responsibilities regarding brand experience in this role?

Responsibilities include being an ambassador for the brand, ensuring high levels of customer satisfaction, meeting individual and store sales targets, and handling customer inquiries and refunds professionally.

Is experience in retail sales necessary for this position?

While specific experience requirements are not mentioned, having a background in retail sales would be beneficial for meeting sales targets and ensuring customer satisfaction.

What is the store's operational schedule?

The candidate must be available to work Monday to Sunday.

How does this role contribute to stock management?

The Supervisor will assist with stock deliveries, maintain a fully stocked shop floor, and ensure best practices are followed within the stockroom.

What type of culture does Gym+Coffee promote?

Gym+Coffee promotes an inclusive, optimistic, and supportive culture, centered around community and sustainability.

Are there opportunities for team development in this role?

Yes, there are opportunities to empower the team to demonstrate initiative and actively seek opportunities for development.

What are the expectations for commercial awareness in this position?

The Supervisor is expected to have an awareness of best sellers, maintain store condition and visual merchandising standards, stay updated on product information, and participate in company incentives to drive sales.

How does the role support the Store Manager?

The Supervisor assists the Store Manager in running the store, reconciling daily banking and administration, and ensuring store operations align with brand expectations.

What qualities does Gym+Coffee value in candidates?

Gym+Coffee values attitude, passion, energy, and the ability to connect with the community, rather than focusing solely on age, gender, ethnicity, or geography.

Gym+Coffee

Irish athleisure clothing for a community of people who Make Life Richer. Join us!

Retail & Consumer Goods

Industry

11-50

Employees

2017

Founded Year

Mission & Purpose

Gym+Coffee is an Irish owned, and Irish designed athleisure clothing company, founded in 2017. Our goal is to build a brand that inspires people to Make Life Richer and we’re focused on building a community around this passion. The name Gym+Coffee represents, what we feel, are the two most important things in life to make time for; exercising and socialising. We strive to be a brand that represents this movement, creates new opportunities for people to socialise and exercise, and encourages this lifestyle even further. We have designed our brand and our clothing around this lifestyle. Clothing that equally entices a hard workout and a sociable coffee afterwards, combining comfort & style together.