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Supervisor - Ernest Jones - Permanent - Part Time

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Customer Relations
    Sales & Business Development
  • Birmingham

AI generated summary

  • You need retail or customer service experience, great communication and sales skills, an outgoing personality, and ambition to advance into management with coaching and support.
  • You will model exceptional customer service, achieve sales targets, coach new team members, and enhance their product knowledge and retail skills.

Requirements

  • You'll have retail or customer service experience, but what really sets you apart is your ability to sell.
  • You'll have the communication skills, confidence and outgoing personality needed to build rapport with customers and showcase product features.
  • You'll also be ambitious.
  • Being a Store Supervisor is a stepping stone into your first management role - and with our coaching, training and support, you can develop quickly.

Responsibilities

  • You’ll be a role model of amazing customer service for other team members, achieving targets, maximising sales and giving customers the benefit of your product expertise.
  • You’ll also help store management, especially in coaching new team members and help them to settle in, develop their product knowledge and grow their amazing customer retail skills.

FAQs

What is the job title for this position?

The job title is Supervisor at Ernest Jones.

Is this position full-time or part-time?

This position is permanent and part-time.

What qualities are we looking for in a candidate?

We are looking for candidates with retail or customer service experience, strong communication skills, confidence, an outgoing personality, and a knack for selling.

What is the application process for this role?

The application process includes submitting your application, completing a short online assessment, and, if successful, a video submission followed by final stage interviews with the store manager.

What rewards or benefits does this role offer?

The role offers a competitive salary, sales incentives, staff discounts, and opportunities for career development and training.

What type of training and support can I expect?

You can expect coaching, training, and support to help you develop your product knowledge and customer retail skills, with opportunities for career progression.

How many stores does Signet Jewelers operate?

Signet operates more than 270 stores in the UK and Republic of Ireland, as well as approximately 2,800 stores worldwide.

Is Signet Jewelers committed to diversity and inclusion?

Yes, Signet Jewelers is an equal opportunity employer committed to diversity and inclusion, welcoming applications from all sections of the community.

Will I have opportunities to work additional hours?

Yes, there may be opportunities to work additional hours during peak trading periods, Bank Holidays, and weekends.

What should I do if I want to receive updates about my application?

We recommend regularly checking your emails to ensure you don’t miss any updates regarding your application.

Inspiring you to celebrate your story with our curation of prestige watches & fine diamond jewellery.

Retail & Consumer Goods
Industry
501-1000
Employees

Mission & Purpose

Whether you’re looking to mark that milestone or choose a timeless gift that will show your loved ones how much you care, at Ernest Jones we’re here to help you celebrate your story, with our carefully curated collection of prestige watches, sparkling diamonds and desirable jewellery. Whether you’re shopping in-store or online, our welcoming team of experts are at your service, ready to guide you so you can find not just a gift, but THE gift. ​ ​ The Timekeepers​ Our curated collection of prestige watch brands including Omega, Tag Heuer, Tudor, Breitling, Bremont, Cartier and Chopard place precision, craftmanship and quality at their core to deliver a superb selection of timepieces to covet. From helping you choose the timeless partner for you, through to purchase and caring for your watch for years to come, we’re always here for you. ​ ​ At Your Service ​ We know the purchase is just the start of the memory not the end. Our expert team offer restoration, cleaning and repairs to keep your token of love looking its best. Trusted, reliable and true we’re always at your service, no matter when you need us. ​ ​ Online shopping for that ultimate present? With virtual appointments, live chat, click and collect and virtual try on tools, our elevated e-commerce experience gives you the reassurance you need to feel confident in your purchase. ​ ​ Here For You From ‘I Do’ ​ From the moment you realise they’re ‘the one’ to your big day and beyond, we’re here to be a part of your marriage milestone. We know that those wedding moments are filled with excitement and nerves in equal measure. As bridal experts, we’re here to support and help you every step of the way. From choosing the perfect ring to your wedding bands, presents for your bridesmaids to that special gift for your groom. ​