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Supervisor (mwd)

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Vans

1mo ago

  • Job
    Full-time
    Entry, Junior & Mid Level
  • Berlin
  • Quick Apply

AI generated summary

  • You love interacting with people, have retail experience, speak German and English, know MS Office and POS systems, and are flexible with hours. Demonstrate our guiding principles.
  • You will drive sales, coach associates for high customer service, maintain visual standards, ensure policy compliance, and understand KPIs to achieve store goals.

Requirements

  • You love interacting with people. You set a great example for the rest of the team with your hands-on mentality, enthusiasm, and passion for delivering a fantastic customer experience.
  • You can talk to people, create a supportive (and fun!) environment, that helps deliver the best service possible
  • You have experience in opening and closing a store, taking responsibility and being in charge when necessary
  • Ideally you come from a retail background with some fashion or lifestyle experience
  • You have excellent written and verbal communication in both Deutsch and English
  • You are proficient in the use of MS Office and different POS systems
  • You are flexible when it comes to working weekends, evenings, and holidays as necessary
  • On top of this, we expect that you will live and demonstrate our Guiding Principles: Live with Integrity, Act Courageously, Be Curious, Act with Empathy, and Persevere.

Responsibilities

  • Supporting the management team to drive sales and profitability
  • Coaching and motivating the sales associates to deliver high levels of customer service, ensuring the store is always customer-ready
  • Making sure your store looks great, maintaining all retail operation standards in line with the brand’s visual merchandising guidelines
  • Ensuring operational policies and procedures are respected
  • Understanding your store’s KPIs and playing your part to ensure they are achieved

FAQs

What is the role of a Store Supervisor at Vans?

The Store Supervisor acts as a vital link between store management and sales associates, driving service and sales while supporting the management team in achieving sales and profitability goals.

What qualifications do I need to apply for the Store Supervisor position?

Ideal candidates should have experience in retail, preferably in fashion or lifestyle, excellent communication skills in both German and English, and proficiency in MS Office and various POS systems.

Will I receive training if I am hired for this position?

Yes, tailored training is provided, including induction and ongoing online and face-to-face training sessions to help you grow both professionally and personally.

Are there opportunities for career advancement in this role?

Yes, Van's Store Supervisors have opportunities to develop their potential and are committed to preparing them for the next step up to store management.

What are the working hours for this position?

The position requires flexibility to work weekends, evenings, and holidays as necessary.

Does the company offer a staff discount?

Yes, employees receive a 50% discount on products.

What workplace culture does Vans promote?

Vans strives to foster a culture of belonging based on respect, connection, openness, and authenticity, and is committed to celebrating diversity within the workplace.

How does Vans support disadvantaged groups?

Vans is an equal opportunity and affirmative action employer, committed to providing equal opportunities for both associates and applicants, particularly supporting disadvantaged groups.

Is experience in store operations required for this role?

Yes, experience in opening and closing a store and taking responsibility is preferred for the Store Supervisor position.

What guiding principles should I embody as a Store Supervisor?

As a Store Supervisor, you are expected to live and demonstrate the guiding principles of integrity, courage, curiosity, empathy, and perseverance.

Retail & Consumer Goods
Industry
10,001+
Employees
1966
Founded Year

Mission & Purpose

Vans® is the original action sports footwear company rooted in authenticity and creativity. Founded in 1966, Vans has thrived on a legacy of impacting our greater community through Vans’ four pillars: action sports, music, art and street culture. We are constantly inspired by the expressive creators within our company and community as they bring new and innovative perspectives to help shape and transform the future of our business. Do you want to know more about the incredible story behind Vans? Have a look at vans.com Vans® is part of VF Corporation one of the world’s largest apparel, footwear and accessories companies connecting people to the lifestyles, activities and experiences they cherish most through a family of iconic outdoor, active and workwear brands including Vans®, The North Face®, Timberland®, Dickies®, Eastpak®, Kipling®, icebreaker®, Napapijri® and many more. Our purpose is to power movements of sustainable and active lifestyles for the betterment of people and our planet. We believe that when you discover the difference between a career and a calling, you get so much more out of life. When those lines begin to blur, you start to limit yourself much less and start aiming for more. That’s what we want for everyone who joins us at VF. And frankly, that’s what it takes to thrive here too.