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Support Manager - Urgent and Emergency Care Band 5

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Healthcare
  • Lincoln

AI generated summary

  • You need to manage conflicting priorities, utilize Microsoft Office, communicate effectively, lead a team to perform well, and make sound decisions for success.
  • You will manage conflicting priorities, utilize Microsoft Office effectively, communicate adaptively, lead your team to high performance, and make informed decisions for operational success.

Requirements

  • Job Requirements:
  • No two days are the same, so you’ll need to be able to manage conflicting priorities on a daily basis, adapting and flexing your day to meet operational demands.
  • Your use of Microsoft Office will be focussed on getting the very best from the system to support team output and delivery.
  • More importantly, you’ll be a great communicator because you will need to constantly adapt your style to the situations that come your way.
  • You’ll have your own team to manage so we’re looking for someone who understands what good leadership looks like by driving performance and creating a high performing team.
  • You’re a decision maker in our organisation so your ability to analyse, consider and make good rational decisions will be the key to some of your success.

Responsibilities

  • No two days are the same, so you’ll need to be able to manage conflicting priorities on a daily basis, adapting and flexing your day to meet operational demands.
  • Your use of Microsoft Office will be focussed on getting the very best from the system to support team output and delivery.
  • More importantly, you’ll be a great communicator because you will need to constantly adapt your style to the situations that come your way.
  • You’ll have your own team to manage so we’re looking for someone who understands what good leadership looks like by driving performance and creating a high performing team.
  • You’re a decision maker in our organisation so your ability to analyse, consider and make good rational decisions will be the key to some of your success.

FAQs

What type of work environment can I expect as a Support Manager in the Emergency Department?

You can expect a dynamic work environment where no two days are the same, requiring you to manage conflicting priorities and adapt to operational demands.

What skills are essential for this position?

Essential skills include strong planning and organizing abilities, effective communication, decision-making capabilities, and proficiency in Microsoft Office to support team output.

What are the main responsibilities of the Support Manager?

The main responsibilities include managing a team, driving performance, analyzing operational issues, and adapting strategies to meet the needs of the Emergency Department.

Is leadership experience required for this role?

Yes, we are looking for candidates who understand good leadership practices and are capable of creating and leading a high-performing team.

What kind of support can I expect from the management team?

The management team is committed to supporting your development and providing a collaborative environment where you can thrive in your role.

How can I contact someone for more information about the job?

You can contact Siobahn Pepper, the Operational Service Manager, via email at siobahn.pepper@ulh.nhs.uk or by telephone at 01205 446910 for further details or an informal chat.

What are the hospital's objectives regarding patient care?

The objective is to enhance the capacity and quality of patient care for those accessing A&E services, thereby improving overall healthcare in the community.

Are there opportunities for career advancement in this role?

Yes, there are opportunities for career advancement as the organization continues to expand and improve its services.

What is unique about working at Pilgrim Hospital?

Pilgrim Hospital is located in beautiful countryside and serves the community with comprehensive emergency services, providing a fulfilling and impactful work experience.

Is prior experience in healthcare necessary for this position?

While healthcare experience is beneficial, the emphasis is on leadership and management skills, so strong candidates from other sectors may also be considered.

Outstanding Care personally delivered

Science & Healthcare
Industry
5001-10,000
Employees
2000
Founded Year

Mission & Purpose

United Lincolnshire Hospitals NHS Trust provides a variety of acute medical services across Lincolnshire, including emergency care, elective surgery, and specialist treatments. Their ultimate mission is to deliver high-quality, compassionate care to improve patient outcomes and enhance community health. Their purpose is to ensure accessible, effective healthcare while striving for continuous improvement in service delivery and patient satisfaction.