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T&T - Customer - CS&D -WPB

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Deloitte

3d ago

  • Job
    Full-time
    Senior & Expert Level
  • Consulting
    Business, Operations & Strategy
  • Pune

AI generated summary

  • You should have health insurance experience as a business analyst and Program Lead, knowledge of insurance life cycles, strong communication and problem-solving skills, and thrive in fast-paced environments.
  • You will lead requirement gathering, collaborate with teams, maintain stakeholder relationships, design solutions, monitor project progress, and manage risks in system development initiatives.

Requirements

  • Experienced in the health insurance industry in a similar capacity as a business analyst and Program Lead. Preferred exposure to Group Health Insurance.
  • Expert knowledge in insurance life cycles with exposure to processes like new business, billing and collections, customer service, claims, distribution, correspondence, and at least one Policy Admin System.
  • Excellent communication and interpersonal skills, with the ability to work effectively with stakeholders at all levels.
  • Strong problem-solving skills, with the ability to think creatively and develop innovative solutions.
  • Experience working in a fast-paced environment with multiple priorities and deadlines.

Responsibilities

  • Lead and document user requirement gathering for system development, ensuring that end-to-end processes are accurately and adequately documented.
  • Collaborate with cross-functional teams to gather requirements, control the scope, document and track the requirements, identify and manage interdependencies, and design solutions.
  • Develop and maintain relationships with multiple stakeholders, including business leaders, IT teams, and external partners.
  • Work closely with IT teams to design and implement solutions, including system integration, testing, and deployment.
  • Provide feedback on critical areas and challenge the processes/information when required.
  • Monitor and report the project progress and quality.
  • Identify and mitigate risks associated with projects and initiatives.

FAQs

What is the job title for this position?

The job title is Senior Consultant in the T&T - Customer - CS&D - WPB department.

Where is the job located?

The job is located in Pune.

What is the requisition ID for this job?

The job requisition ID is 75547.

What are the primary responsibilities of this role?

The primary responsibilities include leading user requirement gathering, collaborating with cross-functional teams, developing stakeholder relationships, designing and implementing solutions, monitoring project progress, and identifying risks.

Is experience in the health insurance industry required for this role?

Yes, experience in the health insurance industry as a business analyst and Program Lead is required, with a preference for exposure to Group Health Insurance.

What skills are necessary for this position?

Necessary skills include expert knowledge in insurance life cycles, excellent communication and interpersonal skills, strong problem-solving abilities, and experience in fast-paced environments.

Are there any preferred qualifications for this position?

Yes, preferred qualifications include significant exposure to Asian markets, experience with health insurance Shield products, CBAP certification, and exposure to tools like Confluence, JIRA, and Clarity.

Is there a focus on relationship management in this role?

Yes, developing and maintaining relationships with multiple stakeholders is a key responsibility of this role.

What level of education or certification is considered beneficial for this position?

A certification as a Business Analyst (CBAP) is considered beneficial for this position.

Will the candidate be required to work with IT teams?

Yes, the candidate will work closely with IT teams to design and implement solutions, including system integration, testing, and deployment.

Consulting
Industry
10,001+
Employees
1845
Founded Year

Mission & Purpose

Deloitte, as one of the Big 4 global professional services firms, offers a comprehensive range of services including audit, tax, consulting, and advisory solutions to clients worldwide. Their ultimate mission is to deliver exceptional value to their clients by helping them navigate complex challenges, achieve sustainable growth, and stay ahead in an ever-changing business landscape. Deloitte's purpose lies in making an impact that matters and contributing to the success and well-being of their clients, people, and communities. With a team of skilled professionals and a commitment to innovation and collaboration, Deloitte strives to shape the future of business and create positive, lasting outcomes for their stakeholders.

Culture & Values

  • Lead the way

    We are not only leading the profession, but also reinventing it for the future. We are also committed to creating opportunity and leading the way to a more sustainable world.

  • Serve with integrity

    By acting ethically and with integrity, we have earned the trust of clients, regulators, and the public. Upholding that trust is our single most important responsibility.

  • Take care of each other

    We look out for one another and prioritize respect, fairness, development, and well-being.

  • Foster inclusion

    We are at our best when we foster an inclusive culture and embrace diversity in all forms. We know this attracts top talent, enables innovation, and helps deliver well-rounded client solutions.

  • Collaborate for measurable impact

    We approach our work with a collaborative mindset, teaming across businesses, geographies, and skills to deliver tangible, measurable, attributable impact.