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Team Administrator

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Lincolnshire Partnership NHS Foundation Trust (LPFT NHS)

Sep 18

  • Job
    Full-time
    Entry, Junior & Mid Level
  • People, HR & Administration
    Healthcare

AI generated summary

  • You must have excellent IT skills, a good phone manner, ensure compliance with legislation and LPFT policies, accurately record information, and meet productivity targets.
  • You will manage referrals, data entry, report writing, and admin tasks for the Community Mental Health Team, ensuring high service standards and compliance with policies and CQC standards.

Requirements

  • - Excellent IT skills
  • - Good telephone manner
  • - Compliance with appropriate legislation and LPFT policies
  • - Compliance with CQC standards
  • - Accurate and appropriate information is recorded appropriately using the Trust’s information systems
  • - Productivity targets are met

Responsibilities

  • - The postholder is responsible for the smooth and efficient running and management of processing referrals, data inputting, report writing, dealing with the needs of patients, in addition to providing admin duties to all members of the Community Mental Health Team, namely telephone, channelling incoming calls, word processing, registering referrals, petty cash management and ordering of stationery.
  • - To provide a high standard of service to all colleagues resulting in safe and effective treatments for service users & their families/carers
  • - Duties provided within defined time standards
  • - Compliance with appropriate legislation and LPFT policies
  • - Feedback from colleagues and other stakeholders
  • - Compliance with CQC standards
  • - Accurate and appropriate information is recorded appropriately using the Trust’s information systems
  • - Productivity targets are met

FAQs

What are the working hours for the Team Administrator position?

The working hours for this position are Monday to Friday, 9 AM to 5 PM, totaling 37.5 hours per week.

Is this position full-time or part-time?

This is a full-time permanent position.

What are the main duties of the Team Administrator?

The main duties include processing referrals, data inputting, report writing, managing telephone calls, registering referrals, petty cash management, and ordering stationery.

What qualifications or skills are essential for this role?

Excellent IT skills and a good telephone manner are essential for this role.

Who can I contact for more information about the position?

You can contact Dawn Pulling, the Team Manager, at 01476 464943 for more details.

What standards do the administrators need to comply with?

Administrators need to comply with appropriate legislation, LPFT policies, CQC standards, and ensure accurate information is recorded using the Trust’s information systems.

Is there an opportunity for career development in this role?

Yes, Lincolnshire Partnership NHS Foundation Trust provides a wide range of training and promotion opportunities for all professions.

What is the Trust’s rating according to the Care Quality Commission?

The Trust has a rating of ‘outstanding’ for well-led services and ‘good’ overall.

Is there a focus on staff wellbeing at the Trust?

Yes, the Trust has been rated as one of the best mental health and learning disability trusts by staff, highlighting a strong focus on staff morale and wellbeing.

Are there options for flexible working?

Yes, the Trust offers options for flexible working arrangements.

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Lincolnshire Partnership NHS Foundation Trust (LPFT NHS)

Supporting people to live well in their communities.

Science & Healthcare
Industry
1001-5000
Employees
2002
Founded Year

Mission & Purpose

Lincolnshire Partnership NHS Foundation Trust provides mental health, learning disability, and community health services across Lincolnshire. Their mission is to deliver high-quality, patient-centered care to support mental well-being and manage complex needs. They aim to enhance the quality of life for individuals through integrated services, research, and continuous improvement, ensuring accessible and compassionate care for all patients.