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Team Lead E-Bike Mechanics

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Upway

6d ago

  • Job
    Full-time
    Senior Level
  • Customer Relations
    Engineering
  • Berlin

AI generated summary

  • You should have 5+ years in e-bike mechanics, team management experience, strong diagnostic skills, organizational abilities, a passion for sustainable mobility, and basic PC skills. English required, German a plus.
  • You will lead and mentor e-bike mechanics, troubleshoot repairs, optimize workflow, ensure quality control, improve processes, collaborate with teams, and maintain safety standards in the workshop.

Requirements

  • Extensive hands-on experience in e-bike mechanics (5+ years preferred)
  • Previous team management experience, with a proven track record of mentoring and developing team members.
  • Strong ability to diagnose, repair, and service a wide range of e-bike brands and models.
  • Excellent organizational and problem-solving skills, with the ability to manage multiple priorities in a fast-paced environment.
  • A passion for sustainable mobility and a customer-first mindset
  • Willingness to work in a team in a fast-paced environment
  • PC basic skills (Email, Office)
  • You have good knowledge of English (German is a plus)

Responsibilities

  • Lead & Mentor: Provide hands-on guidance, training, and support to a team of e-bike mechanics, ensuring continuous skill development and high performance.
  • Technical Expertise: Serve as the highest-skilled mechanic in the team, troubleshooting complex repairs and setting the benchmark for technical excellence.
  • Workflow & Efficiency: Oversee day-to-day workshop operations, optimizing processes to ensure efficiency, productivity, and adherence to service timelines.
  • Quality Control: Ensure every refurbished e-bike meets Upway’s rigorous quality standards before it reaches customers.
  • Problem Solving & Innovation: Identify operational bottlenecks and implement process improvements to enhance performance and customer satisfaction.
  • Collaboration & Communication: Work closely with cross-functional teams (e.g. Operations Specialists and Customer service) to streamline operations and enhance service delivery.
  • Health & Safety Compliance: Ensure all safety protocols and workshop best practices are adhered to, promoting a safe and organized work environment.

FAQs

What are the main responsibilities of the Team Lead E-Bike Mechanics?

The main responsibilities include leading and mentoring the mechanics team, providing technical expertise, overseeing workshop operations, ensuring quality control for refurbished e-bikes, problem-solving and implementing process improvements, collaborating with cross-functional teams, and ensuring health and safety compliance.

How many years of experience are required for this position?

The position requires extensive hands-on experience in e-bike mechanics, preferably 5 years or more.

Is previous team management experience required for this role?

Yes, previous team management experience with a proven track record of mentoring and developing team members is required.

What specific skills are essential for a candidate applying for this position?

Essential skills include the ability to diagnose, repair, and service a wide range of e-bike brands and models, excellent organizational and problem-solving skills, and a passion for sustainable mobility with a customer-first mindset.

Are there language requirements for this position?

Yes, good knowledge of English is required, and knowledge of German is a plus.

What benefits does Upway offer to its employees?

Upway offers a competitive fixed monthly salary, permanent employment contracts, opportunities for professional growth and career advancement, a comfortable working environment with state-of-the-art tools, a variety of e-bike models to work on, weekends off, and performance evaluations with promotion opportunities every six months.

Will I have opportunities for professional growth in this role?

Yes, there are opportunities for professional growth and career advancement, including regular performance evaluations that can lead to promotions.

Do we support remote work for this position?

No, this role requires work to be performed on-site at the Upway Berlin Refurbishment Centre, as it is hands-on and involves team leadership.

What type of work environment can I expect at Upway?

You can expect a vibrant and innovative work environment in a fast-growing startup, with a focus on excellence, collaboration, and sustainability.

Can I expect a variety of e-bike brands and models to work on?

Yes, you will work on a huge selection of different e-bikes, providing a range of challenges and experiences in your mechanical work.

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Upway

Building the largest marketplace for reconditioned e-bikes, making electric mobility more affordable and reducing waste

Marketing & Advertising
Industry
51-200
Employees

Mission & Purpose

Upway is a company that specialises in providing digital marketing and communication solutions tailored to the needs of businesses. Their ultimate mission is to enhance the online presence and visibility of their clients through strategic digital strategies, including website development, SEO (Search Engine Optimisation), social media management, and online advertising campaigns. The purpose of Upway is to help businesses grow and succeed in the competitive digital landscape by delivering effective and innovative marketing solutions that drive traffic, increase brand awareness, and generate leads. They aim to achieve measurable results and foster long-term relationships with their clients by delivering personalised and impactful digital marketing strategies.