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Team Leader

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Southern Coop

14d ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Facilities Management
  • Southampton

AI generated summary

  • You should be self-motivated, organized, a team player with a positive attitude, and willing to work varied hours. A personal licence or willingness to obtain one is needed. Experience is a plus.
  • You will oversee store operations, support the community, ensure compliance and safety, hold a personal license for alcohol sales, lead the team, and drive sustainable business growth.

Requirements

  • Experience in a similar role would be advantageous but not essential as full training will be provided
  • You’ll be self-motivated, with excellent communication and organisation skills
  • Be a great team player with a positive ‘can do’ attitude
  • Be a personal licence holder which authorises you to sell alcohol - if you're not already a licence holder you will complete the required training to obtain the licence
  • Display commitment and flexibility when it comes to working hours, covering mornings, evenings, and weekends

Responsibilities

  • Participate in all aspects of store operations which include Post Office, Parcel Services, Local Suppliers, Neighbourly Programme, Too Good To Go and Home Delivery Services
  • Engage with and support the local community
  • Support the operational management of the store to ensure a safe, legal and high-performing business, whilst taking overall responsibility in the absence of the Store Manager
  • Be a personal licence holder which authorises you to sell alcohol - if you're not already a licence holder you will complete the required training to obtain the licence
  • Be a role model and lead the team to work together to provide an exceptional customer experience for our customers
  • Ensure continued and sustainable growth in our business through leading and developing people

FAQs

What is the role of a Team Leader at Southern Co-op?

A Team Leader at Southern Co-op supports the Store Manager in motivating, engaging, leading, and developing a team of colleagues while ensuring an excellent customer experience and community support.

Is previous experience required for this position?

Experience in a similar role is advantageous but not essential, as full training will be provided.

What are the working hours for the Team Leader position?

This is a part-time role of 27 hours per week, worked across 3 days, with a need for commitment and flexibility regarding working hours, including mornings, evenings, and weekends.

Will I need to obtain a personal licence to sell alcohol?

Yes, you will need to be a personal licence holder, and if you're not already licensed, you will complete the required training to obtain the licence.

What kind of benefits do Team Leaders receive?

Team Leaders have access to benefits such as a 20% colleague discount, up to 31 days of annual leave (pro rata), healthcare plans, employee assistance programme, shopping discounts, NEST pension, cycle-to-work scheme, and a colleague referral scheme.

How does Southern Co-op support career growth for its Team Leaders?

Southern Co-op offers opportunities for career growth through internal courses and apprenticeships, allowing colleagues to develop their skills and advance in their careers.

What is the company culture like at Southern Co-op?

The company culture at Southern Co-op emphasizes putting people first, fostering a supportive team environment, and encouraging community spirit.

Are there specific tasks I will need to perform regularly as a Team Leader?

Yes, day-to-day tasks include participating in various store operations, engaging with the local community, supporting operational management, being a role model for the team, and ensuring business growth through team development.

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Southern Coop

We're an independent, regional co-operative owned by our 170,000+ members.

Retail & Consumer Goods
Industry
1001-5000
Employees
1873
Founded Year

Mission & Purpose

Southern Co-op is a large, independent, regional co-operative employing more than 4,000 people in communities across the south of England. We work for the benefit of local people and communities across the south of England providing for people’s every day needs through our food stores, funeral services, coffee shops in Berkshire, Bristol, Devon, Dorset, Hampshire, Isle of Wight, Kent, London, Somerset, Surrey, Sussex and Wiltshire.