Large

Southern Co-op is a large, independent, regional co-operative employing more than 4,000 people in communities across the south of England.

We work for the benefit of local people and communities across the south of England providing for people’s every day needs through our food stores, funeral services, coffee shops in Berkshire, Bristol, Devon, Dorset, Hampshire, Isle of Wight, Kent, London, Somerset, Surrey, Sussex and Wiltshire. 

Retail & Consumer Goods

Southern Coop

We're an independent, regional co-operative owned by our 170,000+ members.

You need procurement expertise, contract law knowledge, negotiation skills, financial awareness, and strong analytical abilities; CIPS qualification is a plus.

You will manage contracts, ensure compliance, identify cost-saving opportunities, support tender processes, negotiate terms, oversee legal outputs, and maintain contracting policies and analytics.

Logistics

Legal

Portsmouth

<div>As our Contracts Manager you'll support Southern Co-op's central functions in buying the best quality equipment, goods and services not for resale (G&amp;SNFR) at the most competitive prices. You'll be overseeing the procurement of G&amp;SNFR and monitor on-going contractual and legal compliance. You'll also maintain and monitor ongoing contractual and legal compliance in relation to local suppliers.

Our suppliers are based all across the country, therefore this role will require travel to different locations. You will be provided with a car allowance.

What you'll get..
<ul>
<li>34 days leave (incl bank holidays) rising to 39 with service</li>
<li>20% store discount</li>
<li>Private medical insurance &amp; critical illness insurance</li>
<li>Group life assurance &amp; share incentive plan</li>
<li>EAP (including 24/7 access to virtual GP and annual health check)</li>
<li>Financial Wellbeing tools</li>
<li>Group personal pension plan</li>
<li>Income Protection Insurance</li>
<li>Free onsite parking at our Lakeside Head Office</li>
</ul>
What to expect..

To be responsible for contractual matters relating to G&amp;SNFR and local suppliers as follows;
<ul>
<li>Manage the contracts framework and monitor ongoing compliance by the business.</li>
<li>Review supply arrangements, identifying potential opportunities for costs savings and/or improvements to the quality of goods and services, rationalisation or collaboration in the supply chain for the purpose of maximising financial; sustainability and operational performance and minimising risk.</li>
<li>Assist central functions in the review and negotiation of draft contracts; completion of contracts and ongoing compliance of contract term.</li>
<li>Provide guidance and ownership to central functions on the preparation of tenders, requests for information/proposals/quotations and support through selection processes in the evaluation of bids.</li>
<li>Manage the negotiation and agreement of terms for significant contracts.</li>
<li>Manage the legal contract management team output, ensuring they facilitate the flow of legal oversight to the contract management process.</li>
<li>Own the contract management system, spend analytics and contract all circa 1300 contracts, the KPIs and then subsequent budgeting of key contracts therein.</li>
<li>Own all contracting policies and processes.</li>
<li>Establish links with other retail co-operative societies.</li>
</ul>
What we're looking for..
<ul>
<li>Technical and practical procurement knowledge.</li>
<li>Experience of establishing, reviewing and monitoring supply arrangements and terminating relationships, as appropriate; conducting selection processes.</li>
<li>Understanding of contract law principles; experience of drafting and identifying key legal terms, notices and letters and reviewing and negotiating agreements in a commercial context.</li>
<li>Commercial and financial awareness.</li>
<li>Excellent negotiation, interpersonal and communication skills.</li>
<li>Excellent analytical, organisational and decision making skills.</li>
<li>Chartered Institute of Procurement and Supply qualification (desirable).</li>
</ul>
About Us

We&rsquo;re an independent Co-op, operating across the south of England running convenience food stores, funeral homes, crematoria, natural/woodland burial grounds and a Starbucks coffee franchise. We&rsquo;re owned by our 300,000+ members, have over 4,000 colleagues and a purpose of working together for the benefit of our communities. We have a commitment to sustainable business and a promise to provide a fair, fresh approach, for all. Become part of the family who are proud to serve local communities and put people first.</div>

As our Contracts Manager you'll support Southern Co-op's central functions in buying the best quality equipment, goods and services not for resale (G&SNFR) at the most competitive prices. You'll be overseeing the procurement of G&SNFR and monitor on-going contractual and legal compliance. You'll also maintain and monitor ongoing contractual and legal compliance in relation to local suppliers.

Our suppliers are based all across the country, therefore this role will require travel to different locations. You will be provided with a car allowance.

What you'll get..

34 days leave (incl bank holidays) rising to 39 with service
20% store discount
Private medical insurance & critical illness insurance
Group life assurance & share incentive plan
EAP (including 24/7 access to virtual GP and annual health check)
Financial Wellbeing tools
Group personal pension plan
Income Protection Insurance
Free onsite parking at our Lakeside Head Office

What to expect..

To be responsible for contractual matters relating to G&SNFR and local suppliers as follows;

Manage the contracts framework and monitor ongoing compliance by the business.
Review supply arrangements, identifying potential opportunities for costs savings and/or improvements to the quality of goods and services, rationalisation or collaboration in the supply chain for the purpose of maximising financial; sustainability and operational performance and minimising risk.
Assist central functions in the review and negotiation of draft contracts; completion of contracts and ongoing compliance of contract term.
Provide guidance and ownership to central functions on the preparation of tenders, requests for information/proposals/quotations and support through selection processes in the evaluation of bids.
Manage the negotiation and agreement of terms for significant contracts.
Manage the legal contract management team output, ensuring they facilitate the flow of legal oversight to the contract management process.
Own the contract management system, spend analytics and contract all circa 1300 contracts, the KPIs and then subsequent budgeting of key contracts therein.
Own all contracting policies and processes.
Establish links with other retail co-operative societies.

What we're looking for..

Technical and practical procurement knowledge.
Experience of establishing, reviewing and monitoring supply arrangements and terminating relationships, as appropriate; conducting selection processes.
Understanding of contract law principles; experience of drafting and identifying key legal terms, notices and letters and reviewing and negotiating agreements in a commercial context.
Commercial and financial awareness.
Excellent negotiation, interpersonal and communication skills.
Excellent analytical, organisational and decision making skills.
Chartered Institute of Procurement and Supply qualification (desirable).

About Us

We’re an independent Co-op, operating across the south of England running convenience food stores, funeral homes, crematoria, natural/woodland burial grounds and a Starbucks coffee franchise. We’re owned by our 300,000+ members, have over 4,000 colleagues and a purpose of working together for the benefit of our communities. We have a commitment to sustainable business and a promise to provide a fair, fresh approach, for all. Become part of the family who are proud to serve local communities and put people first.

Contracts Manager - Southern Coop

Contracts Manager

You should have experience in Enterprise Risk Management, Business Continuity, insurance handling, Internal Audit awareness, compliance planning, strong analytical skills, and excellent communication abilities.

You will manage insurance policies and claims, oversee licensing compliance, develop a Business Continuity framework, and support FCA compliance while collaborating across departments.

Government & Politics

<div>As our Risk, Insurance and Compliance Manager you'll play an important role in ensuring the continued effective operation of Southern Co-op.

We are seeking someone who can understand our business, can develop sensible approaches and facilitate genuine buy-in from colleagues and stakeholders. Moreover, we are seeking someone who understands that delivering these business areas is more than just writing a policy and expecting others to follow it. This a broad and varied role so if you haven&rsquo;t got experience in all these business areas, we will support you with the development you need.

What you'll get..
<ul>
<li>Hybrid working with a minimum of 3 days in our Portsmouth Lakeside Head Office</li>
<li>34 days leave (incl bank holidays) rising to 39 with service</li>
<li>20% store discount</li>
<li>Private medical insurance &amp; critical illness insurance</li>
<li>Group life assurance, pension &amp; share incentive plan</li>
<li>EAP (including 24/7 access to virtual GP and annual health check)</li>
<li>Financial Wellbeing tools</li>
<li>Cycle-to-work scheme</li>
<li>Free onsite parking at our Lakeside Head Office</li>
<li>Training &amp; development opportunities</li>
</ul>
What to expect..
<ul>
<li>Manage insurance including policies, renewals, claims process.</li>
<li>Manage our licensing regime, helping to ensure we have the right licenses for our business.</li>
<li>Accountable for the management of licensing requirements.</li>
<li>Be responsible for the development of our Business Continuity framework.</li>
<li>Support the compliance monitoring activities on our FCA Regulated business.</li>
<li>Collaborate with multiple stakeholders and departments.</li>
</ul>
What we're looking for..
<ul>
<li>Experience of Enterprise Risk Management and delivery.</li>
<li>Involvement in managing or supporting Business Continuity.</li>
<li>Experience dealing with insurance policies, claims handling, loss adjusters.</li>
<li>Awareness of an Internal Audit and Compliance functions, objectives and methodologies.</li>
<li>Experience in developing and delivering plans to identify and fulfil compliance requirements.</li>
<li>Strong organisation &amp; analytical skills and high attention to detail.</li>
<li>Be proficient in Excel and comfortable navigating IT systems.</li>
<li>Possess excellent communication and influencing skills at all levels.</li>
</ul>
About Us

We&rsquo;re an independent Co-op, operating across the south of England running convenience food stores, funeral homes, crematoria, natural/woodland burial grounds and a Starbucks coffee franchise. We&rsquo;re owned by our 200,000+ members, have over 4,000 colleagues and a purpose of working together for the benefit of our communities. We have a commitment to sustainable business and a promise to provide a fair, fresh approach, for all. Become part of the family who are proud to serve local communities and put people first.

If we receive a high volume of relevant applications, we may close the advert earlier than the advertised date, so please apply as soon as you can.</div>

As our Risk, Insurance and Compliance Manager you'll play an important role in ensuring the continued effective operation of Southern Co-op.

We are seeking someone who can understand our business, can develop sensible approaches and facilitate genuine buy-in from colleagues and stakeholders. Moreover, we are seeking someone who understands that delivering these business areas is more than just writing a policy and expecting others to follow it. This a broad and varied role so if you haven’t got experience in all these business areas, we will support you with the development you need.

What you'll get..

Hybrid working with a minimum of 3 days in our Portsmouth Lakeside Head Office
34 days leave (incl bank holidays) rising to 39 with service
20% store discount
Private medical insurance & critical illness insurance
Group life assurance, pension & share incentive plan
EAP (including 24/7 access to virtual GP and annual health check)
Financial Wellbeing tools
Cycle-to-work scheme
Free onsite parking at our Lakeside Head Office
Training & development opportunities

What to expect..

Manage insurance including policies, renewals, claims process.
Manage our licensing regime, helping to ensure we have the right licenses for our business.
Accountable for the management of licensing requirements.
Be responsible for the development of our Business Continuity framework.
Support the compliance monitoring activities on our FCA Regulated business.
Collaborate with multiple stakeholders and departments.

What we're looking for..

Experience of Enterprise Risk Management and delivery.
Involvement in managing or supporting Business Continuity.
Experience dealing with insurance policies, claims handling, loss adjusters.
Awareness of an Internal Audit and Compliance functions, objectives and methodologies.
Experience in developing and delivering plans to identify and fulfil compliance requirements.
Strong organisation & analytical skills and high attention to detail.
Be proficient in Excel and comfortable navigating IT systems.
Possess excellent communication and influencing skills at all levels.

About Us

We’re an independent Co-op, operating across the south of England running convenience food stores, funeral homes, crematoria, natural/woodland burial grounds and a Starbucks coffee franchise. We’re owned by our 200,000+ members, have over 4,000 colleagues and a purpose of working together for the benefit of our communities. We have a commitment to sustainable business and a promise to provide a fair, fresh approach, for all. Become part of the family who are proud to serve local communities and put people first.

If we receive a high volume of relevant applications, we may close the advert earlier than the advertised date, so please apply as soon as you can.

Risk, Insurance and Compliance Manager - Southern Coop

Risk, Insurance and Compliance Manager

You should be a great communicator, a positive team player with a passion for customer service, and eager to engage in community activities and good causes. Experience is a plus but not required.

You will assist customers, manage stock and replenishment, operate the checkout, maintain store cleanliness, and ensure high customer service standards daily.

Customer Relations

Hospitality & Retail

Bristol

<div>We&rsquo;re looking for a Customer Service Assistant who can make a real difference in their local community

Putting U in Southern Co-op 


Southern Co-op is recruiting for a Customer Service Assistant to help deliver the excellent service we&rsquo;re known for. Our retail stores are more than somewhere to pick up the groceries &mdash; they&rsquo;re the heart of the town or village, the place to bump into friends, or even a vital service for vulnerable people. Our Customer Service Assistants don&rsquo;t just help improve store performance and efficiency, they&rsquo;re the friendly, recognisable face within the local community. 


What we&rsquo;re looking for

We&rsquo;re offering an exciting and varied role on a part time basis within our retail store. Experience in a similar role would be advantageous but not essential as full training will be provided. You&rsquo;ll be a fantastic communicator and not afraid to strike up conversations with anyone and everyone. You&rsquo;ll have excellent communication skills, and be a great team player with a positive &lsquo;can do&rsquo; attitude. You&rsquo;ll also have a keen enthusiasm for delivering great customer service and won&rsquo;t be afraid to get stuck in and carry out day-to-day tasks, including:
<ul>
<li>Helping customers with queries and requests</li>
<li>Merchandising stock, ensuring great availability for our customers</li>
<li>Assisting with stock control and replenishment</li>
<li>Working on the checkout serving customers</li>
<li>Helping keep the store clean, tidy and safe</li>
<li>Maintaining a high standard of customer service at all times</li></ul> 


Taking this friendly, helpful and caring attitude to the next level, you&rsquo;ll also proactively engage in community activities. We want our Customer Service Assistants to love where they live and get involved in every opportunity, and this could be through volunteering, offering a helping hand or getting involved in good causes. 


Why Southern Co-op?

Southern Co-op offers a lot more than just a job. As we are completely owned by our members, we put people first &mdash; and it&rsquo;s no different for our colleagues. You&rsquo;ll be part of a great team and also get the chance to grow your career &ndash; whether this is an internal course or an apprenticeship, we&rsquo;re here to support your choices.

You&rsquo;ll have instant access to a huge selection of benefits, including 20% colleague discount, 31 days of annual leave (incl bank holidays), healthcare plans, employee assistance programme, generous shopping discounts, NEST pension, cycle-to-work scheme, colleague referral scheme and much more.

We want to put U in Southern Co-op &mdash; start your new career now.</div>

We’re looking for a Customer Service Assistant who can make a real difference in their local community

Putting U in Southern Co-op


Southern Co-op is recruiting for a Customer Service Assistant to help deliver the excellent service we’re known for. Our retail stores are more than somewhere to pick up the groceries — they’re the heart of the town or village, the place to bump into friends, or even a vital service for vulnerable people. Our Customer Service Assistants don’t just help improve store performance and efficiency, they’re the friendly, recognisable face within the local community.


What we’re looking for

We’re offering an exciting and varied role on a part time basis within our retail store. Experience in a similar role would be advantageous but not essential as full training will be provided. You’ll be a fantastic communicator and not afraid to strike up conversations with anyone and everyone. You’ll have excellent communication skills, and be a great team player with a positive ‘can do’ attitude. You’ll also have a keen enthusiasm for delivering great customer service and won’t be afraid to get stuck in and carry out day-to-day tasks, including:

Helping customers with queries and requests
Merchandising stock, ensuring great availability for our customers
Assisting with stock control and replenishment
Working on the checkout serving customers
Helping keep the store clean, tidy and safe
Maintaining a high standard of customer service at all times


Taking this friendly, helpful and caring attitude to the next level, you’ll also proactively engage in community activities. We want our Customer Service Assistants to love where they live and get involved in every opportunity, and this could be through volunteering, offering a helping hand or getting involved in good causes.


Why Southern Co-op?

Southern Co-op offers a lot more than just a job. As we are completely owned by our members, we put people first — and it’s no different for our colleagues. You’ll be part of a great team and also get the chance to grow your career – whether this is an internal course or an apprenticeship, we’re here to support your choices.

You’ll have instant access to a huge selection of benefits, including 20% colleague discount, 31 days of annual leave (incl bank holidays), healthcare plans, employee assistance programme, generous shopping discounts, NEST pension, cycle-to-work scheme, colleague referral scheme and much more.

We want to put U in Southern Co-op — start your new career now.

Customer Service Assistant - Southern Coop

Customer Service Assistant

You should be self-motivated with strong communication and organization skills, a team player, and flexible with hours. A personal license holder or willing to obtain one is needed.

You will oversee store operations, support community engagement, ensure compliance and safety, lead the team to enhance customer experience, and drive sustainable business growth.

People, HR & Administration

<div>Team Leader

Putting U in Southern Co-op

Southern Co-op is recruiting for a Team Leader to join our thriving retail store. Our stores are way more than somewhere to pick up the groceries &mdash; they&rsquo;re the heart of the town or village, the place to bump into friends, or even a vital service for vulnerable people. As a Team Leader, you&rsquo;ll support the Store Manager to motivate, engage, lead &amp; develop a team of colleagues.

What we&rsquo;re looking for

We&rsquo;re after the right candidate to encourage and drive the team forward, to promote, embed and support our values and community spirit, and provide an excellent memorable experience all round. Experience in a similar role would be advantageous but not essential as full training will be provided. You&rsquo;ll be self-motivated, with excellent communication and organisation skills, and be a great team player with a positive &lsquo;can do&rsquo; attitude. Your day-to-day tasks will include:
<ul>
<li>Participate in all aspects of store operations which include Post Office, Parcel Services, Local Suppliers, Neighbourly Programme, Too Good To Go and Home Delivery Services</li>
<li>Engage with and support the local community</li>
<li>Support the operational management of the store to ensure a safe, legal and high-performing business, whilst taking overall responsibility in the absence of the Store Manager</li>
<li>Be a personal licence holder which authorises you to sell alcohol - if you're not already a licence holder you will complete the required training to obtain the licence</li>
<li>Be a role model and lead the team to work together to provide an exceptional customer experience for our customers</li>
<li>Ensure continued and sustainable growth in our business through leading and developing people</li>
</ul>
What we offer you is a part time role, 27 hours per week, worked across 3 days. You&rsquo;ll need to display commitment and flexibility when it comes to working hours, covering mornings, evenings, and weekends.

Why Southern Co-op?

Southern Co-op offers a lot more than just a job. As we are completely owned by our members, we put people first &mdash; and it&rsquo;s no different for our colleagues. You&rsquo;ll be part of a great team and get the chance to grow your career &ndash; whether this is an internal course or an apprenticeship, we&rsquo;re here to support your choices.

You&rsquo;ll have instant access to a huge selection of benefits, including 20% colleague discount, up to 31 days of annual leave (pro rata) including bank holidays, healthcare plans, employee assistance programme, generous shopping discounts, NEST pension, cycle-to-work scheme, colleague referral scheme and much more.

We want to put U in Southern Co-op &mdash; start your new career now.</div>

Team Leader

Putting U in Southern Co-op

Southern Co-op is recruiting for a Team Leader to join our thriving retail store. Our stores are way more than somewhere to pick up the groceries — they’re the heart of the town or village, the place to bump into friends, or even a vital service for vulnerable people. As a Team Leader, you’ll support the Store Manager to motivate, engage, lead & develop a team of colleagues.

What we’re looking for

We’re after the right candidate to encourage and drive the team forward, to promote, embed and support our values and community spirit, and provide an excellent memorable experience all round. Experience in a similar role would be advantageous but not essential as full training will be provided. You’ll be self-motivated, with excellent communication and organisation skills, and be a great team player with a positive ‘can do’ attitude. Your day-to-day tasks will include:

Participate in all aspects of store operations which include Post Office, Parcel Services, Local Suppliers, Neighbourly Programme, Too Good To Go and Home Delivery Services
Engage with and support the local community
Support the operational management of the store to ensure a safe, legal and high-performing business, whilst taking overall responsibility in the absence of the Store Manager
Be a personal licence holder which authorises you to sell alcohol - if you're not already a licence holder you will complete the required training to obtain the licence
Be a role model and lead the team to work together to provide an exceptional customer experience for our customers
Ensure continued and sustainable growth in our business through leading and developing people

What we offer you is a part time role, 27 hours per week, worked across 3 days. You’ll need to display commitment and flexibility when it comes to working hours, covering mornings, evenings, and weekends.

Why Southern Co-op?

Southern Co-op offers a lot more than just a job. As we are completely owned by our members, we put people first — and it’s no different for our colleagues. You’ll be part of a great team and get the chance to grow your career – whether this is an internal course or an apprenticeship, we’re here to support your choices.

You’ll have instant access to a huge selection of benefits, including 20% colleague discount, up to 31 days of annual leave (pro rata) including bank holidays, healthcare plans, employee assistance programme, generous shopping discounts, NEST pension, cycle-to-work scheme, colleague referral scheme and much more.

We want to put U in Southern Co-op — start your new career now.

Team Leader - Southern Coop

<div>
 Team Leader
 Putting U in Southern Co-op
 Southern Co-op is recruiting for a Team Leader to join our thriving retail store. Our stores are way more than somewhere to pick up the groceries — they’re the heart of the town or village, the place to bump into friends, or even a vital service for vulnerable people. As a Team Leader, you’ll support the Store Manager to motivate, engage, lead &amp; develop a team of colleagues.
 What we’re looking for
 We’re after the right candidate to encourage and drive the team forward, to promote, embed and support our values and community spirit, and provide an excellent memorable experience all round. Experience in a similar role would be advantageous but not essential as full training will be provided. You’ll be self-motivated, with excellent communication and organisation skills, and be a great team player with a positive ‘can do’ attitude. Your day-to-day tasks will include:
 <ul>
 <li>Participate in all aspects of store operations which include Post Office, Parcel Services, Local Suppliers, Neighbourly Programme, Too Good To Go and Home Delivery Services</li>
 <li>Engage with and support the local community</li>
 <li>Support the operational management of the store to ensure a safe, legal and high-performing business, whilst taking overall responsibility in the absence of the Store Manager</li>
 <li>Be a personal licence holder which authorises you to sell alcohol - if you're not already a licence holder you will complete the required training to obtain the licence</li>
 <li>Be a role model and lead the team to work together to provide an exceptional customer experience for our customers</li>
 <li>Ensure continued and sustainable growth in our business through leading and developing people</li>
 </ul>
 What we offer you is a part time role, 27 hours per week, worked across 3 days. You’ll need to display commitment and flexibility when it comes to working hours, covering mornings, evenings, and weekends.
 Why Southern Co-op?
 Southern Co-op offers a lot more than just a job. As we are completely owned by our members, we put people first — and it’s no different for our colleagues. You’ll be part of a great team and get the chance to grow your career – whether this is an internal course or an apprenticeship, we’re here to support your choices.
 You’ll have instant access to a huge selection of benefits, including 20% colleague discount, up to 31 days of annual leave (pro rata) including bank holidays, healthcare plans, employee assistance programme, generous shopping discounts, NEST pension, cycle-to-work scheme, colleague referral scheme and much more.
 We want to put U in Southern Co-op — start your new career now.
</div>

Team Leader

You should be a strong communicator with a positive attitude, eager to deliver great service, engage in community activities, and work well in a team. Experience is a plus but not essential.

You will assist customers with queries, manage stock and replenishment, work the checkout, maintain store cleanliness, and ensure high customer service standards throughout your shift.

Southern Coop

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