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Team Leader

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Sales & Business Development

AI generated summary

  • You need self-motivation, excellent communication, teamwork skills, a positive attitude, and flexibility in hours. A personal license for selling alcohol is required; training will be provided if needed.
  • You will manage store operations, engage with the community, support team development, maintain high standards, and ensure compliance, including alcohol sales licensing.

Requirements

  • Experience in a similar role would be advantageous but not essential as full training will be provided.
  • You’ll be self-motivated, with excellent communication and organisation skills, and be a great team player with a positive ‘can do’ attitude.
  • Be a personal licence holder which authorises you to sell alcohol - if you're not already a licence holder you will complete the required training to obtain the licence.
  • You’ll need to display commitment and flexibility when it comes to working hours, covering mornings, evenings, and weekends.

Responsibilities

  • Participate in all aspects of store operations which include Post Office, Parcel Services, Local Suppliers, Neighbourly Programme, Too Good To Go and Home Delivery Services
  • Engage with and support the local community
  • Support the operational management of the store to ensure a safe, legal and high-performing business, whilst taking overall responsibility in the absence of the Store Manager
  • Be a personal licence holder which authorises you to sell alcohol - if you're not already a licence holder you will complete the required training to obtain the licence
  • Be a role model and lead the team to work together to provide an exceptional customer experience for our customers
  • Ensure continued and sustainable growth in our business through leading and developing people

FAQs

What is the job title for this position?

The job title is Team Leader.

How many hours per week is this role?

This role is a part-time position of 27 hours per week.

What are the working hours for the Team Leader position?

The working hours are across 3 days and require commitment and flexibility, including mornings, evenings, and weekends.

Is prior experience required for this role?

Experience in a similar role is advantageous but not essential, as full training will be provided.

Will I need to obtain a personal licence to sell alcohol?

Yes, you will need to be a personal licence holder, and if you are not already, you will complete the required training to obtain the licence.

What are the key responsibilities of the Team Leader?

The key responsibilities include participating in store operations, engaging with the local community, supporting operational management, leading the team, and ensuring customer satisfaction.

What kind of benefits does Southern Co-op offer?

Southern Co-op offers benefits such as a 20% colleague discount, up to 31 days of annual leave (pro rata), healthcare plans, and more.

How does Southern Co-op support career development?

Southern Co-op supports career development through internal courses and apprenticeships.

What is the culture like at Southern Co-op?

Southern Co-op puts people first and emphasizes community spirit and a supportive team environment.

We're an independent, regional co-operative owned by our 170,000+ members.

Retail & Consumer Goods
Industry
1001-5000
Employees
1873
Founded Year

Mission & Purpose

Southern Co-op is a large, independent, regional co-operative employing more than 4,000 people in communities across the south of England. We work for the benefit of local people and communities across the south of England providing for people’s every day needs through our food stores, funeral services, coffee shops in Berkshire, Bristol, Devon, Dorset, Hampshire, Isle of Wight, Kent, London, Somerset, Surrey, Sussex and Wiltshire.