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Team Leader

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Southern Coop

9d ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail
  • Bristol

AI generated summary

  • You should be self-motivated, possess strong communication and organization skills, be a team player with a positive attitude, and flexible with working hours. A personal licence is needed.
  • You will manage store operations, engage with the community, ensure safety and performance, support the team, and promote sustainable business growth while delivering exceptional customer experiences.

Requirements

  • Experience in a similar role would be advantageous but not essential as full training will be provided.
  • You’ll be self-motivated, with excellent communication and organisation skills, and be a great team player with a positive ‘can do’ attitude.
  • Be a personal licence holder which authorises you to sell alcohol - if you're not already a licence holder you will complete the required training to obtain the licence.
  • You’ll need to display commitment and flexibility when it comes to working hours, covering mornings, evenings, and weekends.

Responsibilities

  • Participate in all aspects of store operations which include Post Office, Parcel Services, Local Suppliers, Neighbourly Programme, Too Good To Go and Home Delivery Services
  • Engage with and support the local community
  • Support the operational management of the store to ensure a safe, legal and high-performing business, whilst taking overall responsibility in the absence of the Store Manager
  • Be a personal licence holder which authorises you to sell alcohol - if you're not already a licence holder you will complete the required training to obtain the licence
  • Be a role model and lead the team to work together to provide an exceptional customer experience for our customers
  • Ensure continued and sustainable growth in our business through leading and developing people

FAQs

What is the role of a Team Leader at Southern Co-op?

The Team Leader supports the Store Manager in motivating, engaging, leading, and developing a team of colleagues while ensuring a positive customer experience and operational management of the store.

Is previous experience necessary for the Team Leader position?

Experience in a similar role would be advantageous but is not essential, as full training will be provided.

What are the required working hours for this position?

The role is part-time, requiring 27 hours per week, worked across 3 days, including mornings, evenings, and weekends.

Will I need a personal license for this job?

Yes, you will need to be a personal license holder to sell alcohol. If you’re not already a license holder, you will complete the required training to obtain the license.

What kind of benefits does Southern Co-op offer to its employees?

Southern Co-op offers a range of benefits including a 20% colleague discount, up to 31 days of annual leave (pro rata), healthcare plans, employee assistance program, generous shopping discounts, NEST pension, cycle-to-work scheme, and a colleague referral scheme.

How does Southern Co-op support career growth for its employees?

Southern Co-op supports career growth through internal courses and apprenticeships, offering opportunities for personal development and skill enhancement.

What is the company culture like at Southern Co-op?

The company culture at Southern Co-op is community-focused, putting people first and emphasizing values and spirit within the team and local community.

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Southern Coop

We're an independent, regional co-operative owned by our 170,000+ members.

Retail & Consumer Goods
Industry
1001-5000
Employees
1873
Founded Year

Mission & Purpose

Southern Co-op is a large, independent, regional co-operative employing more than 4,000 people in communities across the south of England. We work for the benefit of local people and communities across the south of England providing for people’s every day needs through our food stores, funeral services, coffee shops in Berkshire, Bristol, Devon, Dorset, Hampshire, Isle of Wight, Kent, London, Somerset, Surrey, Sussex and Wiltshire.