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Team Leader - Checkouts

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B&Q

3mo ago

  • Job
    Full-time
    Mid Level
  • Hospitality & Retail
    People, HR & Administration
  • Inverness

AI generated summary

  • You need retail experience, strong problem-solving skills, a positive mindset, adaptability to new tech, and flexibility to work varied hours, including weekends and holidays.
  • You will motivate and support your checkouts team, manage resources, ensure safety and customer service, and seek opportunities for improvement and innovation in operations.

Requirements

  • With bags of retail experience and the ability to really get the best out of people, you’ll feel right at home with us.
  • You’re a brilliant problem solver – comfortable making decisions quickly and putting them into action.
  • Positive and curious, you’re full of ideas about how to improve the customer and colleague experience.
  • You’ll be happy to expand your skills by using new technology and learning new ways of working.
  • And you’re flexible enough to work on a rota that includes weekends, evenings and bank holidays.

Responsibilities

  • Great stores rely on great teams.
  • You’ll help us develop both.
  • Motivating, developing and supporting every member of your checkouts team, you’ll provide them with everything they need to give our customers the very best.
  • You’ll manage resources and lead by example when it comes to safety and customer service.
  • You’ll get creative too – finding and taking opportunities to do things differently and make things better.

FAQs

What is the job title for this position?

The job title is Team Leader - Checkouts.

What are the working hours for this role?

The role is part time, involving 24 hours per week across 4 days, with shifts available from Monday to Sunday, 7.00am - 8.00pm.

What is the salary range for this position?

The salary ranges from £16,910.39 to £18,470.40, inclusive of a £0.27 per hour store specific location allowance.

Is this a permanent position?

Yes, this is a permanent contract.

What are the main responsibilities of the Team Leader - Checkouts?

The main responsibilities include motivating and developing the checkouts team, managing resources, ensuring safety and customer service, and finding opportunities for improvement.

What skills and experience are required for this position?

Candidates should have retail experience, problem-solving abilities, a positive attitude, adaptability to new technology, and the flexibility to work on a rota that includes weekends, evenings, and bank holidays.

What benefits are offered to employees?

Benefits include a competitive salary, an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits, and more.

How does B&Q support diversity and inclusion?

B&Q is committed to making the company more diverse and representative of the communities served, ensuring that everyone feels they belong and has equal opportunities.

What should I do if I need support during the application or interview process?

You can contact recruitment@b-and-q.co.uk for any recruitment adjustments needed during the application or interview process.

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B&Q

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

We are the UK’s leading home improvement and garden living retailer with over 300 stores throughout the UK and Ireland, offering great prices, with over 100,000 products available to order at diy.com for home delivery or click and collect. We launched the UK’s first home improvement marketplace in March 2022, adding additional choice for consumers. The marketplace offers a unique, integrated experience with in-store returns for many products and Click + Collect options being explored. Our team of more than 26,000 colleagues of all ages are respected nationwide for providing great home improvement help to customers. They’re the beating heart of B&Q and their iconic orange aprons are worn with pride. Every year, more than 20 million people improve their homes and make life better with B&Q, and every year the company achieves ever-higher standards for sustainable sourcing and supports our local communities, including funding B&Q Foundation grants and Shelter’s DIY Skills Advisors