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Team Leader/Lead Fee Earner (Mixed Diseases)

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Keoghs

1mo ago

  • Job
    Full-time
    Senior Level
  • Legal
    People, HR & Administration
  • Coventry

AI generated summary

  • You need experience in disease claims handling, technical sign-off for NIHL matters, litigation process proficiency, team leadership experience, talent development skills, and MS Office proficiency.
  • You will manage a caseload, oversee team workload, provide support and training, ensure compliance, handle client finances and complaints, and improve operational practices.

Requirements

  • Experience in the file handing of disease claims
  • Technical sign-off on litigated NIHL matters
  • Proficient in all stages of the litigation process of disease claims
  • Demonstrate some prior experience of
  • Successfully leading a project or a team to deliver on outcomes in insurance/legal sector (Desirable)
  • Developing others through identifying learning requirements and gaps and formulating plans to improve performance/capability
  • Proficient in MS Office (word and excel in particular) and experience of using a Case/Claims Management system.

Responsibilities

  • Run a caseload of mixed disease types, including NIHL, HAVS, WRULD, Asthma and Dermatitis with the assistance of 2 Assistant Fee Earners.
  • Plan and distribute workload across the team, paying appropriate attention to individual team member’s current capability, to ensure the timely and profitable completion of cases.
  • Provide supervision and technical support to their team.
  • Provide specific client briefs, updates and implement Keogh’s policies, procedures and local initiatives, including actions arising from audits, to effectively inform and engage staff to perform to the desired standards.
  • Ensure compliance with benchmarks set by Keoghs and by clients whilst driving settlement and ensuring quality of delivery.
  • Identify and implement appropriate learning activities to ensure the achievement of appropriate authority levels and the ongoing development of all team members.
  • Manage client finances, controlling FE/AFH/FHA costs, to ensure that work is delivered profitably and that cash flow is maximised.
  • Act as the first point of contact for client complaints, taking action to resolve issues as swiftly and effectively as possible.
  • Complete projects and process updates in order to improve current operating practices or to address specific client issues.
  • To ensure compliance with the SRA Standards & Regulations.

FAQs

What is the primary location for the Team Leader position?

The primary location for this role is the Parklands, Bolton Office.

What kind of caseload will the Team Leader manage?

The Team Leader will manage a caseload of mixed disease files including NIHL, HAVS, WRULD, Asthma, and Dermatitis.

How many Assistant Fee Earners will the Team Leader oversee?

The Team Leader will oversee 2 Assistant Fee Earners.

What are the working hours for this role?

The working hours are 35 hours per week, Monday to Friday from 9 am to 5 pm with a 1-hour unpaid lunch break.

What experience is required for the applicant?

The successful applicant ideally should have experience in file handling of disease claims and technical sign-off on litigated NIHL matters.

Is prior experience in leading a team or project preferred?

Yes, prior experience in successfully leading a project or a team in the insurance or legal sector is considered desirable.

What key compliance standards must be adhered to in this role?

Compliance with benchmarks set by Keoghs and clients, as well as the SRA Standards & Regulations, must be ensured in this role.

What benefits does Keoghs offer to its employees?

Keoghs offers various benefits including 25 days of holiday, private medical insurance, a healthcare cash plan, online GP and mental health support, death in service cover, critical illness cover, income protection, pension contributions, and discounts at retail outlets.

Can employees avail a cycle to work scheme?

Yes, Keoghs offers a Cycle to Work Scheme as part of their employee benefits.

What values are at the core of Keoghs' culture?

The core values of Keoghs' culture are being connected, dynamic, innovative, and succeeding together.

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Keoghs

An insurance-focused, top 50 law firm, we act decisively for leading insurers and businesses in the insurance industry

Law
Industry
1001-5000
Employees

Mission & Purpose

We are a top 40 law firm, focusing on the insurance sector, acting on behalf of leading insurers, businesses and suppliers to the insurance industry for over 50 years. In 2020, we joined Davies, the specialist professional services and technology firm, working in partnership with leading insurance, highly regulated and global businesses. Handling general insurance claims of all types, from the lowest value disputes through to the largest catastrophic losses makes us a trusted strategic partner for our clients. We minimise indemnity spend by combining technical expertise, thought leadership and technology whilst improving processes and services to deliver market-leading outcomes.