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Team Leader - Staines

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Hobbycraft

1mo ago

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Sales & Business Development

AI generated summary

  • You need 1+ years in retail, passion for crafts, strong communication, enthusiasm, flexibility, and ability to share product knowledge to meet customer needs.
  • You will process transactions, oversee operations, support new colleagues, coordinate workloads, and address customer inquiries daily.

Requirements

  • A minimum of 1 year’s previous retail experience is essential (managerial or supervisory roles will be advantageous)
  • Must be passionate about all things craft and want to inspire others
  • Ability to learn and share expertise of products to fit customer’s needs
  • High levels of enthusiasm, drive and motivation
  • Confident and clear communication skills
  • Must be flexible in order to accommodate the business trading needs

Responsibilities

  • Operating the till and accurately handling cash, credit/debit cards and gift cards transactions
  • Overseeing operations including merchandising, goods in, warehouse operations and duty management responsibilities
  • Supporting and coaching our new colleagues
  • Co-ordinating the workload of Colleagues
  • Answering customer enquiries

FAQs

What is the job title for this position?

The job title is Team Leader.

What is the salary range for the Team Leader position?

The salary range is from £12.82 per hour to £13.22 per hour, depending on the store location.

How many hours will I be working each week?

You will be working 37.5 hours a week.

What qualifications are required for the Team Leader role?

A minimum of 1 year’s previous retail experience is essential, with managerial or supervisory roles being advantageous.

What skills are necessary for this position?

Candidates must have a passion for crafting, be able to learn and share product expertise, possess high enthusiasm and drive, and have confident communication skills.

Will I receive any discounts as an employee?

Yes, you will receive a 25% discount card for Hobbycraft stores.

Are there opportunities for career development?

Yes, there are continuous training, development, and performance management opportunities offered.

Do I need to accommodate flexible working hours?

Yes, you must be flexible to accommodate the business trading needs.

Is there a pension plan available?

Yes, there is a company pension contribution provided.

What support is offered for employees with disabilities during the recruitment process?

Hobbycraft is committed to supporting anyone with a disability and provides adjustments upon request during the recruitment process.

Does Hobbycraft have a commitment to diversity and inclusion?

Yes, Hobbycraft is an equal opportunity employer and takes equality, diversity, inclusion, and belonging very seriously.

Are there any additional benefits available?

Yes, benefits include generous holiday with increases each holiday year, a cycle to work scheme, access to an Employee Support Programme, and colleague social events throughout the year.

Where handmade careers are made!

Retail & Consumer Goods
Industry
1001-5000
Employees
1995
Founded Year

Mission & Purpose

Hobbycraft is an arts and crafts superstore retail chain in the United Kingdom. When the company started out there were only small independent arts and crafts suppliers, however a number of other online and High Street retail chains now operate in the same market place as HobbyCraft.