FAQs
What is the role of a Team Manager at M&S?
The Team Manager is responsible for leading a majority of the colleague population in-store, driving sales, commerciality, and service standards while helping team members reach their full potential.
Is flexibility required for this role?
Yes, flexibility to work across various departments is required, which helps support career progression in the future.
Are part-time or job share opportunities available?
Yes, M&S has a flexible/hybrid approach and is open to discussing part-time or job share opportunities for this role.
What benefits do employees receive at M&S?
Employees benefit from a 20% colleague discount, competitive holiday entitlement, discretionary bonus schemes, a generous pension scheme, tailored induction and training programs, wellbeing support, and more.
What are the key accountabilities of a Team Manager?
Key accountabilities include driving a selling culture, raising team performance, utilizing data for operational decisions, implementing continuous improvement, and delivering first-class customer service.
What skills and experience are required for the Team Manager position?
Candidates should have a proven leadership track record, be digitally confident, comfortable with difficult conversations, able to manage multiple priorities, and demonstrate flexibility in leading teams through change.
How does M&S approach inclusivity in the workplace?
M&S is committed to building diverse and representative teams where everyone can bring their whole selves to work and strive to support each other and work together to win.
Can I receive support during the recruitment process?
Yes, if you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, you are encouraged to let the team know when completing your application.