FAQs
What is the role of a Team Manager at Matalan?
The Team Manager at Matalan is a key role model in the store, responsible for showcasing Matalan Values, driving sales, coaching and motivating team members, and ensuring a great customer shopping experience, particularly in the absence of the Store Manager.
What qualifications are required for the Team Manager position?
Candidates should have experience in a similar role within Fashion or Homeware Retail, be confident communicators skilled in engaging and motivating others, have a good understanding of Visual Merchandising, and possess knowledge of retail operational processes.
What are the primary responsibilities of a Team Manager?
A Team Manager will drive sales targets, implement seasonal layouts and visual guidelines, open and close the store, and up-skill team members while providing regular feedback to enhance performance.
Is previous retail experience necessary for this role?
Yes, experience in a similar retail role, particularly in Fashion or Homeware, is required.
How does Matalan support diversity and inclusion?
Matalan champions equality and fosters an inclusive culture where colleagues are encouraged to bring their true selves to work, contributing to creativity, open-mindedness, and growth.
Can I apply for the Team Manager position if I require adjustments during the recruitment process?
Yes, Matalan encourages all candidates to inform them of any adjustments needed during the recruitment process to ensure everyone has the opportunity to perform at their best.
What skills are important for the Team Manager role?
Important skills for this role include confident communication, the ability to engage and motivate others, a good understanding of Visual Merchandising, and the ability to identify sales opportunities while managing operational processes efficiently.
Is this position suitable for someone looking for a career in Retail Management?
Yes, the Team Manager role at Matalan is a great starting point for anyone looking for a successful career in Retail Management.
Can I expect flexible working hours in this position?
While specific flexibility may vary, Team Managers typically work according to retail needs, which may include different shifts that provide some level of flexibility.
What customer service expectations are there for a Team Manager?
A Team Manager is expected to be a role model of outstanding customer service, embodying Matalan Values and demonstrating a real passion for retail.