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Team Manager - Dublin

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Matalan

Jul 14

Applications are closed

  • Job
    Part-time
    Entry Level
  • Creative Arts & Fashion
    Hospitality & Retail
  • Dublin

Requirements

  • Behavioural Competencies:
  • ACCOUNTABILITY
  • Holds self and others accountable for the running of the store in other management absence. Readily takes on challenges or difficult tasks. Adheres to and enforces goals, policies, procedures, and work requirements.
  • DRIVES ENGAGEMENT
  • Works with the Management Team in driving a culture where people are motivated to do their best to help the Store achieve its objectives. Explains the purpose of work, involves others appropriately and gives them recognition for their contributions. Praises the successes of others.
  • DRIVES RESULTS
  • Consistently achieves results, even under challenging circumstances. Holds self to high standards of performance. Shows consistent effort to complete tasks in a timely manner. Maintains work focus despite obstacles or setbacks.
  • EFFECTIVE COMMUNCATION
  • Adapts communication content and style to the needs of others. Listens to others input and perspectives, asks questions and summarizes to confirm understanding.
  • PLANNING & PRIORITISING
  • Plan and prioritise work to meet required store goals and priorities. Has a clear understanding of the main tasks needed to complete work in the right sequence. Identifies the support and resources needed to carry out work; delivers on time and at an acceptable level.
  • PROBLEM SOLVING
  • Makes sense of information to effectively solve problems and identify opportunities. Probes for root causes; uses problem-solving methods to put a proposed plan in place.

Responsibilities

  • COMMUNICATION
  • Set up team briefs and communicates / cascade the store actions and targets
  • Check’s business communication channels and drives actions to achieve priorities
  • Effectively delegates accountabilities within the store team
  • Communicates and champions current business initiatives
  • Clear and concise communication when leading visits in your store when stepping up in management absence.
  • CUSTOMER FOCUS
  • Works with the management team to actively look at ways to improve a customer focused culture in store and within the team
  • Drives conversion, footfall, and all service KPIs in store
  • Frequently adjusts approach to ensure customer needs are met and to improve service
  • OPERATIONS
  • Creates a safe & secure working environment for self, colleagues, and customers by working with the Management Team in complying with all Health and Safety & Retail Risk legislation, policies & procedures.
  • Supports the Management Team in ensuring that all Health and Safety & Retail Risk training is completed and up to date for yourself team.
  • Completes price events and promotional activity in line with company communication
  • Drives delivery process and productivity in line with company expectations
  • Ensures daily replenishment and size availability checks are completed to company timescales.
  • Works with the management team to action daily stockroom walkthroughs and identify product opportunities
  • VISUAL & COMMERCIAL
  • Supports with implementing and maintaining exceptional company layouts, sale launches and visual merchandising guidelines and standards.
  • Conduct daily walkthroughs in store, identifying areas that need visual attention in Management absence.
  • Analysis of data using company tools to ensure that the Commercial File is up to date and opportunities are identified and action taken. Has a good knowledge of your store profile and performance
  • PEOPLE
  • Supports with proactively recruiting the best team, ensuring a thorough induction is completed
  • Develop and coach Sales Advisors, providing feedback in a prompt, constructive, and encouraging manner ensuring follow up is carried out where necessary
  • Able to have difficult conversations, acting in the best interest of the store and individual
  • Competent in acting as a note taker in formal meetings and knowledgeable on people processes
  • Supports a culture of recognition in store
  • Encourages a Diverse and Inclusive culture where everyone feels included
  • COST & BUDGETING
  • Is aware of store performance and controllable costs within the store and actions needed to improve.
  • Checks daily deployments to ensure staffing levels are sufficient to achieve store priorities and service KPIs

FAQs

What are the responsibilities of a Team Manager at River Island?

The responsibilities of a Team Manager at River Island include setting up team briefs, communicating store actions and targets, driving customer focus, maintaining a safe working environment, implementing visual and commercial guidelines, developing and coaching team members, managing costs and budgeting, and much more.

What are the behavioural competencies required for a Team Manager at River Island?

The behavioural competencies required for a Team Manager at River Island include accountability, driving engagement, driving results, effective communication, planning and prioritizing, and problem solving.

What benefits and perks are offered to Team Managers at River Island?

Team Managers at River Island are entitled to benefits such as a generous staff discount, uniform allowance, RI rewards program, island culture support, family hub benefits, giver island scheme, progression opportunities, private pension scheme, paid holiday, and monthly pay compensation.

Find Your Fit. Shape The Future.

Retail & Consumer Goods
Industry
10,001+
Employees
1985
Founded Year

Mission & Purpose

From humble beginnings to disruptive innovations in the retail industry, when we say there’s no other retailer like Matalan, we really mean it! There’s an honesty and energy here that allows our people to shine, which our colleagues, customers and suppliers love. With over 200 stores in the UK, a growing online presence and over 15,000 employees, we’re a thriving, omnichannel value retailer that’s going places and delivering year on year growth. If you want to work for a company that’s passionate about its people, helps you to grow and be the best you can be, then you’ve come to the right place. We work together to support our customers, suppliers and each other, and we’re excited by the possibility of our people helping us to shape the future of retail. We make sure every voice is heard, nurture the ambitions of our people and invest in their future. Our amazing and diverse people make us who we are and our values are the driving force behind everything we do: Think Customer, Think Family, Be Real, Be the Best. Talent is quickly spotted and nurtured, and there are lots of opportunities to tailor make your own career and learn with us. Right now, Matalan is stepping in to a new age and embracing the changing face of retail. We have some exciting opportunities across the business in Retail and Logistics, as well as Ecommerce, Marketing, Technology and Product at our Head Office in Liverpool and our new Creative Hub in London.