Logo of Huzzle

Home

Matches

Explore

Manage

Team Manager John Lewis Oxford Street

image

John Lewis & Partners

2mo ago

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Customer Relations
    Sales & Business Development
  • London

AI generated summary

  • You must be commercially-minded, with retail management experience, strong leadership skills, and the ability to motivate and mentor a team while driving sales and customer satisfaction.
  • You will drive sales, mentor team members, ensure excellent customer service, and occasionally serve as Duty Manager, showcasing your leadership and communication skills.

Requirements

  • Taking full responsibility for your Selling department, you'll be commercially-minded and enjoy generating sales by motivating your team to deliver positive results. Contributing to the overall growth of the branch is what it's all about.
  • You'll develop and mentor your Partners to be the best they can be. Your enthusiasm for selling will enable you to develop and coach Partners whilst delighting our customers.
  • You'll have solid leadership and communication skills which you'll get to showcase when you are required, on occasion, to take on the responsibility of Duty Manager and Deputy Head of Branch.
  • Desirable experience skills and qualifications:
  • Retail management or front line customer service management
  • Stakeholder management or project management

Responsibilities

  • Taking full responsibility for your Selling department, you'll be commercially-minded and enjoy generating sales by motivating your team to deliver positive results.
  • Contributing to the overall growth of the branch is what it's all about.
  • You'll develop and mentor your Partners to be the best they can be.
  • Your enthusiasm for selling will enable you to develop and coach Partners whilst delighting our customers.
  • You'll have solid leadership and communication skills which you'll get to showcase when you are required, on occasion, to take on the responsibility of Duty Manager and Deputy Head of Branch.

FAQs

What is the duration of the job opportunity?

This is a 6-month secondment opportunity.

Where is the job location?

The job is based at John Lewis Oxford Street.

What are the main responsibilities of the Team Manager?

The Team Manager will take full responsibility for the Selling department, manage the team to generate sales, and contribute to the overall growth of the branch.

What skills are required for this position?

Solid leadership and communication skills are required, along with experience in retail management or customer service management.

What is the role of the Team Manager in coaching team members?

The Team Manager is expected to develop and mentor Partners to help them achieve their best, fostering an enthusiasm for selling and enhancing customer satisfaction.

Will the Team Manager have additional responsibilities?

Yes, the Team Manager may occasionally take on the responsibilities of Duty Manager and Deputy Head of Branch.

What kind of discounts are offered to Partners?

Partners enjoy a 25% discount in John Lewis and 20% in Waitrose once they complete their Earning Membership period, among other benefits.

What is the holiday entitlement for this position?

The full-time holiday entitlement is 22 days, prorated for part-time hours.

Is there a pre-employment screening process?

Yes, this role may be subject to pre-employment screening.

Can I apply if I am not currently employed by John Lewis?

Yes, the application is open to all qualified candidates, regardless of their current employment status with John Lewis.

How can I ensure my application is considered?

It is recommended to apply early as vacancies may close if a high volume of applications is received.

image

John Lewis & Partners

Working in Partnership for a happier world. Follow us for company news and careers. #FindYourHappier #DrivenByPurpose

Retail & Consumer Goods
Industry
10,001+
Employees
1864
Founded Year

Mission & Purpose

We’re on a journey, an ongoing experiment to find happier, more trusted ways of doing business and all of our Partners have a part to play. By joining the Partnership you’ll be joining a different kind of business. One that seeks to make a difference, not just to its Partners, but to the lives of everyone. It’s this shared purpose that drives us. Guides us. And we believe that by working together, in Partnership, we can help create a place with happier people, for a happier business and a happier world. #FindYourHappier #DrivenByPurpose