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Team Member

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Bank of America

3mo ago

  • Job
    Full-time
    Entry & Junior Level
  • Banking & Finance

AI generated summary

  • You need strong communication and problem-solving skills, basic PC proficiency, and some experience (0-18 months) to provide quality operational support and follow established procedures.
  • You will provide operational, administrative, and technical support, process transactions, assist customers, and ensure quality service while following established procedures with minimal guidance.

Requirements

  • Entry level individual contributor position where the incumbents key responsibilities may include operational, service, administrative, technical support, basic level reporting, call center support and reviewing/processing transactions in Operations or Support.
  • Possesses communication, problem solving and general PC skills.
  • Has the responsibility to ensure quality service and effective support for the assigned functions, internal and/or external business partners and customers by following established procedures.
  • Receives general guidance and direction.
  • Incumbents would be Graduates / Post Graduates with 0-18 months of work experience.

Responsibilities

  • To be used for regulated roles : Entry level individual contributor position where the incumbents key responsibilities may include operational, service, administrative, technical support, basic level reporting, call center support and reviewing/processing transactions in Operations or Support. Possesses communication, problem solving and general PC skills. Has the responsibility to ensure quality service and effective support for the assigned functions, internal and/or external business partners and customers by following established procedures. Receives general guidance and direction.

FAQs

What is the job title for this position?

The job title for this position is Team Member.

What does Bank of America prioritize in its workforce?

Bank of America prioritizes creating a diverse and inclusive workplace for everyone.

What types of responsibilities are expected of a Team Member?

The responsibilities may include operational, service, administrative, technical support, basic level reporting, call center support, and reviewing/processing transactions in Operations or Support.

What is the experience requirement for this position?

The position is suitable for Graduates/Post Graduates with 0-18 months of work experience.

What skills are necessary for this role?

Necessary skills include communication, problem-solving, and general PC skills.

Is there a focus on employee benefits?

Yes, Bank of America offers competitive benefits to support employees' physical, emotional, and financial well-being.

Does this job allow for flexibility in the work environment?

Yes, Bank of America utilizes a multi-faceted approach for flexibility depending on various roles in the organization.

What kind of guidance will a new Team Member receive?

New Team Members will receive general guidance and direction in their responsibilities.

What opportunities does Bank of America provide for career growth?

Working at Bank of America provides opportunities to learn, grow, and make an impact within the organization.

What is the company's approach to responsible growth?

Bank of America focuses on being a great place to work and delivering value to clients, teammates, communities, and shareholders through Responsible Growth.

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Bank of America

Helping to make financial lives better through the power of every connection.

1-10
Employees

Mission & Purpose

Bank of America is one of the world's largest financial institutions, serving individuals, small- and middle-market businesses and large corporations with a full range of banking, investing, asset management and other financial and risk management products and services. The company serves approximately 56 million U.S. consumer and small business relationships. It is among the world's leading wealth management companies and is a global leader in corporate and investment banking and trading. This LinkedIn company page is moderated. For more information, please visit: https://bit.ly/32FDdQr. For account issues, please visit: https://bit.ly/2GeTIeP.

Culture & Values

  • Deliver together

    We believe in the importance of treating each client and teammate as an individual and treating every moment as one that matters. We strive to go the distance to deliver, with discipline and passion. We believe in connecting person-to-person, with empathy and understanding. We believe everything we do for our clients, teammates and the communities we serve is built on a solid business foundation that delivers for shareholders.

  • Act responsibly

    We believe that integrity and the disciplined management of risk form the foundation of our business. We are aware that our decisions and actions affect people’s lives every day. We believe in making decisions that are clear, fair and grounded in the principles of shared success, responsible citizenship and community building.

  • Realize the power of our people

    We strive to help all of our employees reach their full potential. We believe that diverse backgrounds and experiences make us stronger. We respect every individual and value our differences - in thought, style, sexual orientation, gender, gender identity and expression, race, ethnicity, culture, age, ability and experience.

  • Trust the team

    We believe great teams are built on mutual trust, shared ownership and accountability. We act as one company and believe that when we work together, we best meet the full needs of our clients, and deliver value to our shareholders.