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Technical Business Analyst

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Scotiabank

1mo ago

  • Job
    Full-time
    Senior Level
  • Software Engineering
    IT & Cybersecurity
  • Toronto

AI generated summary

  • You need a relevant degree or experience, 5+ years in SCCM/Intune, troubleshooting skills, strong analytical ability, communication skills, and knowledge of Intune, VMware, and Active Directory.
  • You will manage SCCM/Intune deployments, troubleshoot issues, collaborate with global contacts, test applications, analyze vulnerability reports, and utilize data visualization tools for reporting.

Requirements

  • You have a university degree or technical institute degree / certificate, or from a related discipline, or relevant work experience.
  • You have excellent working knowledge including minimum 5 years’ experience with Microsoft System Centre Configuration Manager (SCCM), Intune including creation of advertisements, collection updates, creating deployments, reviewing, and understanding of SCCM/Intune reports.
  • You have a minimum of 5 years’ experience troubleshooting SCCM /Intune deployment failures and remediation.
  • You possess strong analytical and problem-solving skills,
  • You have excellent knowledge of Data Analysis from a Qualitative perspective
  • You are a results-oriented and highly motivated individual with excellent communication, interpersonal & negotiation skills
  • knowledge on Intune VMware and Active Directory

Responsibilities

  • You will manage SCCM/Intune deployments to workstations, including troubleshooting failed installations / updates by remediating remotely.
  • You will use a proactive approach to troubleshoot SCCM /Intune deployments, understanding reasons for failure in our complex environment, so automation can be leveraged.
  • You will work with business line contacts spanning globally to set expectations, troubleshoot deployment issues, and understand requirements.
  • You will test and deploy newly created or updated SCCM /Intune applications across our DEV/UAT/Prod environments and provide feedback to internal teams.
  • You will understand vulnerability management reporting and be able to distill down as required to ensure accuracy.
  • Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
  • You will utilize various reporting and data visualization tools to instill metric driven priorities and report on status/progress.
  • You will serve as a liaison between the business community and the IT organization, including application owners and/or stakeholders to understand desktop application compatibility roadmaps / targets.
  • Utilize data mining opportunities to facilitate new patching insights leveraging analytical tools such as Power BI, MS Access, SQL, with internal reporting tools.

FAQs

What is the primary responsibility of a Technical Business Analyst in this role?

The primary responsibility is to manage SCCM/Intune deployments to workstations, troubleshoot installation and update failures, and serve as a liaison between the business community and the IT organization.

What are the key skills required for this position?

Key skills include a strong working knowledge of SCCM and Intune, experience troubleshooting deployment failures, analytical and problem-solving capabilities, knowledge of data analysis, and excellent communication skills.

What kind of experience is necessary to apply for this position?

Applicants should have a minimum of 5 years of experience with SCCM and Intune, including troubleshooting, deployment management, and a relevant degree or technical certificate.

Is knowledge of additional technologies such as VMware and Active Directory required?

Yes, knowledge of Intune, VMware, and Active Directory is preferred.

What is the job's work arrangement?

The work arrangement is hybrid, allowing for a mix of in-office and remote work.

Are there opportunities for professional development within the company?

Yes, Scotiabank offers upskilling through online courses, cross-functional development opportunities, and tuition assistance.

How does Scotiabank promote diversity and inclusion in the workplace?

Scotiabank strives to create an inclusive culture, empowering every employee to reach their potential, with various Employee Resource Groups (ERGs) and initiatives to support diversity, equity, inclusion, and allyship.

Will there be benefits from day one of employment?

Yes, the competitive rewards program, including benefits, will start on day one.

What types of community engagement opportunities are offered?

Scotiabank offers various community engagement programs such as hackathons, contests, and team-building activities to foster belonging and collaboration.

What is the location for this position?

The location for this position is in Toronto, Ontario, Canada.

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Scotiabank

Finance
Industry
10,001+
Employees

Mission & Purpose

Welcome to Scotiabank. We serve thousands of customers, families, and communities across the globe, helping them achieve success through advice, products, and services. Follow for news, insights, thought leadership and more.

Culture & Values

  • Respect

    Everyone is always treated with dignity; diverse backgrounds and experiences are what make us better as a whole.

  • Integrity

    Acting honorably comes first – earning the trust of our customers (and each other) is what matters most.

  • Passion

    We’re enthusiastic about what we do, and want you to feel the same way. Imagine coming in to work, and actually feeling excited to learn!

  • Accountability

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