Job

Technical Support Engineering Graduate - UK

AVEVA

•

Oct 7

💼 Graduate Job

Cambridge

The ideal candidate for this Technical Support Engineering role at AVEVA must be a self-motivated individual with a customer mindset and a desire to help people. They should have excellent problem-solving skills, attention to detail, and strong communication skills. Additionally, they should be able to learn and research in a dynamic environment and have additional language skills, particularly Spanish, Portuguese, or French. A bachelor's degree or higher in Engineering, Math, Computer Science, Natural Sciences, or a related field is required, and 0-2 years of experience is preferred.
The Technical Support Engineering Graduate at AVEVA will provide remote and on-site support to customers, teach them how to use the software, collaborate with different departments, and develop a strong technical skill-set in various software and industry technologies.

Graduate Job

Software Engineering•Cambridge

If you are looking to launch or grow your career in the areas of industry, technology and client-facing work, look no further than the Technical Support Engineering role at AVEVA.
As a member of the Technical Support Team, our mission is to serve our customers with best in class quality and speed to achieve their business outcomes while developing internal talent for the future of AVEVA. In this role you have the opportunity to make a significant impact for our broad customer base, including Fortune 100 companies, each and every day, while simultaneously building upon your existing skill-sets. The role will allow you to develop a variety of skills that will contribute to your entire career while working with a team of talented people who help our dynamic range of customers.

We’re looking for:
Self-motivated individuals with a customer mindset and desire to help people
Enthusiasm for technical problem solving, with attention to detail and strong communication skills
Ability to learn and research in a dynamic and engaging environment
Additional language skills a plus, specifically Spanish, Portuguese or French.
Bachelor's Degree or higher
Engineering, Math, Computer Science, Natural Sciences or related field
0-2 Years Experience

Bachelors

Software Engineering

As a Technical Support Engineer, you will:
Complete our New Hire Orientation and a thorough training program where you learn about our products, customers and company culture via classroom training, customer interactions, visiting operating facilities, shadowing and hands on experience helping customers get value from their software systems.
Enable our customers’ success to manage their operations by supporting them remotely through phone, email, web channels or on-site to best serve their environment while performing a variety of complex technical challenges.
Teach our customers how to use our software as an instructor for public classes, or assist in the development of your peers by getting involved as an internal instructor or job trainer
Develop your business acumen by communicating frequently with our customers to understand how they utilize our software to solve their business challenges, and by collaborating with different AVEVA departments to deliver and improve our customers’ experience with our company and products.
Grow your technical skill-set by developing a solid foundation in the AVEVA software portfolio, related software and industry technologies.

Work type

Full time

Work mode

hybrid

Location

Cambridge