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Technical Writer

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United Airlines

1mo ago

  • Job
    Full-time
    Entry, Junior, Mid & Senior Level
  • Engineering
    IT & Cybersecurity
  • Chicago

AI generated summary

  • You need an associate's degree or 2 years of relevant experience in technical writing, aviation, or engineering, plus U.S. work authorization and reliable attendance.
  • You will author and revise technical manuals, support maintenance inquiries, conduct audits for compliance, and provide administrative support to internal and external customers.

Requirements

  • Associate’s degree or 2 years of relevant work experience
  • Technical Writing, Communications, Aviation Management, Engineering
  • 0-2 years of related experience
  • Aviation, military or equivalent industry experience, XML authoring or equivalent knowledge
  • Must be legally authorized to work in the United States for any employer without sponsorship
  • Successful completion of interview required to meet job qualification
  • Reliable, punctual attendance is an essential function of the position

Responsibilities

  • Author, revise and handle technical manuals, company manuals or maintenance program task cards used to accomplish scheduled and unscheduled maintenance and repair of United aircraft. Collaborate with Aircraft Maintenance, Engineering and other Tech Ops groups to facilitate documentation updates to support an evolving operation. Runs workload in accordance with detailed policies, procedures and business requirements, maintaining the highest level of compliance and safety.
  • Build, revise and maintain technical manuals, company manuals, or task cards
  • Provide support to the airline operation, fielding inquiries from maintenance and other operational divisions
  • Conduct peer to peer reviews and routine audits to ensure compliance to company and regulatory standards
  • Provide administrative support and grants access to internal/external customers

FAQs

Do we support remote work?

Yes, this position is hybrid, requiring in-office work on Tuesday, Wednesday, and Thursday.

What are the minimum qualifications required for this position?

The minimum qualifications include an Associate's degree or 2 years of relevant work experience in Technical Writing, Communications, Aviation Management, or Engineering, along with 0-2 years of related experience.

Is prior aviation experience necessary for the role?

While not strictly necessary, aviation, military, or equivalent industry experience is preferred and will help applicants stand out.

What kind of technical skills are necessary for this position?

Candidates should have knowledge of XML authoring, and familiarity with tools like S1000D, Spec2000, Boeing Toolbox, FoxPro (Visual Studio), MS SQL Server, and Adobe Acrobat is preferred.

Is there a specific location for this job?

Yes, this position is based at the CSC - Willis Tower, located in Chicago, IL.

What types of documents will I be responsible for in this role?

You will be responsible for authoring, revising, and handling technical manuals, company manuals, and maintenance program task cards related to United aircraft.

What is the company's stance on diversity and inclusion?

United Airlines values diverse experiences, perspectives, and encourages all individuals who meet the minimum qualifications to apply, regardless of whether they meet all desired qualifications.

Are there opportunities for career growth within the company?

Yes, United Airlines is growing and plans to hire tens of thousands of people across every area of the airline, providing various opportunities for career advancement.

What benefits do employees receive?

Employees receive a competitive benefits package including parental leave, a 401k plan, and privileges such as space-available travel.

Is there a requirement to have legal authorization to work in the U.S.?

Yes, candidates must be legally authorized to work in the United States for any employer without sponsorship.

How can individuals with disabilities request accommodations for the interview process?

Individuals with disabilities can request reasonable accommodations by contacting JobAccommodations@united.com.

Is a bachelor's degree preferred for this position?

Yes, while not required, a Bachelor's degree or 4 years of relevant work experience is preferred to strengthen a candidate's application.

What additional experience can enhance my application?

Having an Airframe and Powerplant License and 3-5 years of related experience would help propel your application from the pack.

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United Airlines

Good Leads The Way.

Automotive
Industry
10,001+
Employees
1926
Founded Year

Mission & Purpose

This is the story of airline that leads the industry from ground to clouds. Our global cast of over 90,000+ hero characters are each on a journey to be a force for good for our customers, the planet and each other. Come be part of this story, we’re hiring 15,000 people in 2023.