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Temporary Sales Associates - Part-Time - Tommy Hilfiger

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  • Job
    Part-time
    Entry Level
  • Hospitality & Retail
  • Ottawa

Requirements

  • The Sales Associate’s primary function is to sell and promote Tommy Hilfiger merchandise through execution of the TH Customer Service Standards. The also performs a variety of operational activities as assigned by Store Management.

Responsibilities

  • Consistently provides TH Customer Service to company standard.
  • Keep merchandise filled to appropriate levels on sales floor.
  • Ensure the store is visually distinctive and appearance impeccably maintained.
  • Minimize shortages through proper loss prevention procedures.
  • Demonstrates awareness of store sales plans and results.
  • Demonstrates awareness of individual contribution to business results.
  • Follow all operational policies and procedures.
  • Manage time and prioritize tasks.
  • Demonstrate effective written and verbal communication skills.
  • Attends Take 5 meetings and participates in staff meetings, as required.
  • CUSTOMER SERVICE RESPONSIBILITIES
  • Generate maximum sales potential in accordance with the TH Customer Service standards.
  • Builds repeat customer base through excellent service.
  • Maintains strong knowledge regarding product, promotions, and special events in order to communicate to customers for more effective selling.
  • Consistently foster a positive store experience by treating all customers and staff members in a fair and consistent manner.
  • Effectively maintains zone coverage; acknowledges every customer within the zone; treats customers with priority over assigned tasks.
  • Demonstrate effective written and verbal communication skills.
  • Manage time and prioritize tasks.
  • PERSONAL:
  • Represent the TH image through personal and professional appearance.
  • Demonstrate professional image and conduct.
  • Must be flexible to work rotating hours, as assigned by management.
  • Communicate concerns to management.
  • Maintain respect of peer group, staff and supervisor.
  • Create energy and excitement around shared goals and values and acts with integrity.
  • Support all company / management decisions.
  • Change schedules, adapt to the needs of the position, undertaking night shifts, weekends and holidays.
  • OPERATIONAL RESPONSIBILITIES:
  • Adhere to Policies and Procedures.
  • Observe sales floor and stockroom for loss prevention and advises management of any unusual internal or external activity.
  • Execute Opening and Closing checklist duties as directed by store management to ensure store is always ready for business.
  • Able to lift a minimum of 40 pounds and able to stand for long periods of time.
  • MERCHANDISING & VISUAL RESPONSIBILITIES:
  • Ensure consistent and accurate replenishment of product onto the sales floor.
  • Comply with visual presentation standards.
  • Execute markdowns and re-merchandise, as needed.
  • Maintain store organization fixtures/hardware/general cleanliness.

FAQs

What is the primary function of a Temporary Sales Associate at Tommy Hilfiger?

The primary function of a Temporary Sales Associate is to sell and promote Tommy Hilfiger merchandise by executing the TH Customer Service Standards while also performing various operational activities as assigned by Store Management.

What are the overall responsibilities of this position?

The overall responsibilities include providing excellent customer service, maintaining visually appealing merchandise displays, minimizing shortages through proper loss prevention, being aware of store sales plans, managing time and tasks effectively, and adhering to operational policies and procedures.

How does the role involve customer service?

The role requires generating maximum sales potential, building a repeat customer base through excellent service, maintaining strong product knowledge, fostering a positive store experience, and effectively managing customer interactions.

What personal qualities are important for a Temporary Sales Associate?

Important personal qualities include representing the Tommy Hilfiger image through appearance, demonstrating professionalism, flexibility in working hours, effective communication, and the ability to create excitement around shared goals.

What are the operational responsibilities associated with this position?

The operational responsibilities include adhering to policies and procedures, observing the sales floor and stockroom for loss prevention, executing opening and closing checklist duties, and being able to lift a minimum of 40 pounds and stand for long periods.

What merchandising and visual responsibilities does a Sales Associate have?

A Sales Associate is responsible for ensuring accurate product replenishment, complying with visual presentation standards, executing markdowns and re-merchandising, and maintaining store organization and cleanliness.

Is there a requirement for working hours and flexibility?

Yes, associates must be flexible to work rotating hours, including nights, weekends, and holidays, as assigned by management.

What should I do if I have concerns or need to communicate issues?

You should communicate any concerns to management, maintaining a respectful approach towards peer staff and supervisors.

Will the company accommodate applicants with disabilities?

Yes, PVH Canada Inc. will notify employees and the public about the availability of accommodation for applicants with disabilities throughout the recruitment process.

We are Dreamers. We are Doers. We are Make-it-Happeners.

Fashion & Arts
Industry
10,001+
Employees
1985
Founded Year

Mission & Purpose

TOMMY HILFIGER is one of the world’s leading designer lifestyle brands creating a platform that inspires the modern American spirit, while committing to wasting nothing and welcoming all. Founded in 1985, Tommy Hilfiger delivers premium styling, quality and value to consumers worldwide under the TOMMY HILFIGER and TOMMY JEANS brands, with a breadth of collections including HILFIGER COLLECTION, TOMMY HILFIGER TAILORED, men’s, women’s and kids’ sportswear, denim, accessories, and footwear. In addition, the brand is licensed for a range of products, including fragrances, eyewear, watches and home furnishings. Founder Tommy Hilfiger remains the company’s Principal Designer and provides leadership and direction for the design process. Tommy Hilfiger, which was acquired by PVH Corp. in 2010, is a global apparel and retail company with more than 16,000 associates worldwide. With the support of strong global consumer recognition, Tommy Hilfiger has built an extensive distribution network in over 100 countries and more than 2,000 retail stores throughout North America, Europe, Latin America and the Asia Pacific region. Global retail sales of the TOMMY HILFIGER brand were US $9.2 billion in 2019.