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Territory Manager

P

Patterson Companies, Inc.

2mo ago

  • Job
    Full-time
    Mid Level
  • Customer Relations
    Sales & Business Development

AI generated summary

  • You need an Associate’s Degree or equivalent, strong customer service, negotiation skills, financial analysis ability, attention to detail, and proficiency in MS Office; travel required.
  • You will generate sales, develop customer accounts, provide support, identify trends, ensure accuracy in orders, and maintain industry knowledge to meet goals and grow your territory.

Requirements

  • Required Qualifications:
  • Associate’s Degree in Business and/or Animal Health, or equivalent combination of education and experience.
  • Exceptional customer service and organization skills.
  • Self-motivated
  • Ability to analyze financial information
  • Skillful negotiation and presentation abilities
  • Accuracy and strong attention to detail.
  • Effective verbal, written, and interpersonal communication skills.
  • General computer proficiency including knowledge of MS Office
  • Preferred Qualifications:
  • 3+ years of experience in animal health/agriculture or sales
  • Proficiency in SAP or related ERP
  • Travel and On-call:
  • This position requires travel in a regional area. Percentage of travel varies based on the territory.

Responsibilities

  • Generation of Sales
  • Regularly call on mixed-practice veterinarians, agricultural retailers, and/or producers within a defined sales territory to achieve budgeted sales volume and other established goals.
  • Retain and further develop established customer accounts and develop new customer accounts to increase market share.
  • Partner with customers to understand their business needs and requirements in order to proactively recommend specific products and solutions.
  • Provide impeccable support: respond to customer queries, answer questions and solve problems in a timely fashion.
  • Identify trends in customer satisfaction.
  • Verify price and terms in accordance with standard procedures and customer profitability profiles.
  • Partner with the sales support functions in order to grow the territory.
  • Must meet forecasted goals.
  • Maintain a current knowledge of the industry, consumer preferences, company products, programs, market conditions, and competition.
  • Gain understanding of and adhere to Accounts Receivables policies and practices.
  • Ensure accuracy in customer orders and territory records, document all customer interactions and potential sales opportunities, and maintain accurate financial documentation.
  • Utilize sales and financial reports as needed to grow the territory.
  • Must maintain acceptable driving record.
  • The Outside Sales Representative may perform other duties as assigned.

FAQs

What is the primary responsibility of a Territory Manager in this role?

The primary responsibility is to maintain and expand the assigned customer base within the designated territory, specifically focusing on pharmaceuticals, supplies, products, and programs for the dairy cattle sector.

What territories will the Outside Sales Representative cover?

The Outside Sales Representative will cover Southeast Wisconsin, including areas such as Green Bay, Madison, and Sheboygan.

What are the essential functions of this job?

The essential functions include generating sales by calling on mixed-practice veterinarians, agricultural retailers, and producers, retaining and developing customer accounts, providing customer support, maintaining industry knowledge, and ensuring accurate financial documentation.

What qualifications are required for this position?

Required qualifications include an Associate’s Degree in Business and/or Animal Health, exceptional customer service and organizational skills, self-motivation, analytical abilities, negotiating and presentation skills, attention to detail, and proficiency in MS Office.

Is previous experience required for this position?

Yes, while an Associate’s Degree or equivalent experience is required, having 3+ years of experience in animal health/agriculture or sales is preferred.

Does this position involve travel?

Yes, the position requires travel in a regional area, and the percentage of travel varies based on the territory.

What tools or software may be used in this position?

Proficiency in SAP or related ERP systems is preferred, along with other general computer skills.

How is customer satisfaction monitored in this role?

The Territory Manager will identify trends in customer satisfaction through regular interactions and feedback from customers.

Will the Outside Sales Representative need to document customer interactions?

Yes, it's essential to document all customer interactions, potential sales opportunities, and maintain accurate financial documentation.

What additional duties might the Outside Sales Representative perform?

The Outside Sales Representative may perform other duties as assigned beyond the core responsibilities outlined in the job description.

P

Patterson Companies, Inc.

#WeArePatterson. We strengthen the people who keep us and our animals healthy.

Manufacturing & Electronics
Industry
5001-10,000
Employees
1877
Founded Year

Mission & Purpose

Patterson strengthens the oral and animal health markets in North America and the United Kingdom. From small, private practices to large group networks and production operations, we guide our customers with bold solutions and a personal touch. We are much more than a distributor – we are an indispensable partner. Patterson Dental has strengthened the dental industry since our company’s founding in 1877. Today, Patterson Dental continues to partner with dental practices of all sizes to provide expertise, products, technologies and services needed to grow productive, modern practices, and keep them running smoothly. No other company supports the animal health market like Patterson. We entered the animal health industry in 2001 with our acquisition of Webster Veterinary and expanded with our 2015 acquisition of Animal Health International, Inc. We provide all the technology, products, expertise and solutions needed to deliver exceptional animal care and drive profitability across the companion, production and equine markets.