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Total Rewards Administration Specialist

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Sanford Health

1mo ago

  • Job
    Full-time
    Mid Level
  • People, HR & Administration
  • Sioux Falls

AI generated summary

  • You need an associate degree or equivalent experience, strong attention to detail, customer service skills, and proficiency in Microsoft Office. Confidentiality and problem-solving abilities are essential.
  • You will assist with benefits and compensation, manage enrollments, resolve inquiries, conduct audits, support recruitment, and ensure compliance while delivering excellent customer service.

Requirements

  • Associate degree in human resources, business or related field required.
  • Bachelor's degree preferred.
  • In lieu of degree, leadership may consider three years of equivalent work experience.
  • Working knowledge of human resources operations preferred as well as general computer skills.
  • Proficient with Microsoft Office Products.
  • Strong attention to detail.
  • Demonstrates analytical skills.
  • Ability to deliver high quality customer service consistently in a professional manner.
  • Ability to follow strict policy guidelines as well as standard operating procedures.
  • General analytical and problem solving skills.
  • General organization skills.
  • Attention to detail and accuracy, particularly with entering data.
  • Ability to handle multiple customer requests in a timely manner.
  • Strong customer service focus as well as strong interpersonal communication and listening skills.
  • Effective prioritization, follow-up skills and the ability to escalate issues when necessary.
  • Ability to deal with ambiguity.
  • Flexibility to accommodate staff scheduling changes.
  • Ability to handle confidential and sensitive information.
  • General computer skills and proficient in intermediate Microsoft Office.

Responsibilities

  • The total rewards administration specialist is responsible for effectively and efficiently assisting with benefits, and compensation matters.
  • Supports the vision, strategy and objectives of benefits, and compensation across functional centers of excellence within human resources.
  • Conducts benefits administration activities and processes.
  • Follows all human resources operations policies and procedures to ensure effective client support.
  • Works with benefit vendors to clarify coverage and date questions.
  • Researches, analyzes and resolves total rewards issues or inquiries escalated by the employee service center.
  • Conducts and performs various audit functions to ensure accurate benefit enrollments.
  • Areas of responsibility include assisting employees with benefits enrollment changes due to qualifying life events and answering benefits questions.
  • Conducts benefit reviews with potential physicians and advanced practice providers (APP) during the recruitment process.
  • Manages reviews and updates of benefits knowledge articles and job aids.
  • Supports day-to-day operations through handling and resolution of phone calls and handling of cases in Service Now in line with appropriate SLA's.
  • Functions well within the team unit responsibilities and subject matter expert assignments.
  • Regularly contributes useful ideas for own work area/team within defined parameters.
  • Demonstrates analytical skills.
  • Strong attention to detail.
  • Possesses well-rounded knowledge of human resources.
  • Ability to deliver high quality customer service consistently in a professional manner.
  • Ability to follow strict policy guidelines as well as standard operating procedures.
  • General analytical and problem solving skills.
  • General organization skills.
  • Attention to detail and accuracy, particularly with entering data.
  • Ability to handle multiple customer requests in a timely manner.
  • Strong customer service focus as well as strong interpersonal communication and listening skills.
  • Effective prioritization, follow-up skills and the ability to escalate issues when necessary.
  • Ability to deal with ambiguity.
  • Flexibility to accommodate staff scheduling changes.
  • Ability to handle confidential and sensitive information.
  • General computer skills and proficient in intermediate Microsoft Office.

FAQs

What is the job title for this position?

The job title is Total Rewards Administration Specialist.

Where is the position located?

The position is located at the Sanford Business Center Building in Sioux Falls, SD.

What are the typical working hours for this position?

The typical working hours are 8:00 AM to 5:00 PM, Monday through Friday, with a 30-minute lunch and an early out at 2:30 PM one day each week.

What type of education is required for this position?

An Associate degree in human resources, business, or a related field is required, while a Bachelor's degree is preferred. Leadership may consider three years of equivalent work experience in lieu of a degree.

What is the salary range for the Total Rewards Administration Specialist position?

The salary range for this position is $20.50 to $33.00 per hour.

What skills are important for this role?

Important skills for this role include analytical and problem-solving skills, strong attention to detail, customer service focus, and effective communication skills.

Does this position involve benefits administration?

Yes, this position involves assisting with benefits administration activities and processing.

What are the main responsibilities of the Total Rewards Administration Specialist?

The main responsibilities include assisting employees with benefits enrollment, conducting benefit reviews during recruitment, managing benefit inquiries, and performing audit functions for accurate benefit enrollments.

Are there opportunities for professional development?

Yes, Sanford Health offers many development and advancement opportunities to its employees.

Is there a drug screening requirement for this position?

Yes, an accepted offer will require a drug screen and pre-employment background screening as a condition of employment.

What kind of benefits are offered to employees?

Sanford Health offers a variety of benefits including health insurance, dental insurance, vision insurance, life insurance, a 401(k) retirement plan, work/life balance benefits, and a generous time off package.

How can individuals with disabilities request accommodations for the application process?

Individuals with disabilities can request accommodations by calling 1-877-673-0854 or sending an email to talent@sanfordhealth.org.

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Sanford Health

Dedicated to the work of health and healing.

Science & Healthcare
Industry
10,001+
Employees

Mission & Purpose

Sanford Health is the largest rural health system in the U.S. Our organization is dedicated to transforming the health care experience and providing access to world-class health care in America’s heartland. Headquartered in Sioux Falls, South Dakota, we serve more than one million patients and 220,000 health plan members across 250,000 square miles. Our integrated health system has 47 medical centers, 2,800 physicians and advanced practice providers, 170 clinical investigators and research scientists, more than 200 Good Samaritan Society senior care locations, and world clinics in eight countries around the globe. Learn more about our commitment to shaping the future of rural health care at sanfordhealth.org or Sanford Health News.