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Trainee Junior Operations Manager

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  • Job
    Full-time
    Entry & Junior Level
  • Healthcare
  • Southampton

Requirements

  • Degree level or equivalent qualification or experience, plus a good knowledge across a range of administrative work procedures including non-routine elements
  • Relevant NHS experience, linked to a clinical environment
  • Specialist knowledge of national and international information and administrative systems
  • Experience of dealing with non-routine and complex problems, progress chasing and resource management
  • Experience of maintaining or improving performance against key performance indicators and developing and implementing new processes
  • Confident to deal with implementing changes to practice across all levels of the Care Group
  • Able to concentrate for long periods for complex data analysis across different systems
  • Be proficient in the use of all electronic systems in relation to patient data and undertake training as required if new technology/electronic systems or standard operating procedures are introduced
  • Courses/further study attended to demonstrate evidence of personal development
  • Service improvement training
  • Experience of leading and implementing service improvement projects
  • Experience of contributing to the development and implementation of cost improvement programmes
  • Able to work autonomously
  • Microsoft Office skills
  • Able to work under pressure
  • Problem solving
  • Communication
  • Complaint handling
  • Attention to detail
  • Patients First
  • Always Improving
  • Working Together

Responsibilities

  • Effective day to day operational management
  • Ongoing improvement of efficiency and service delivery; identifying opportunities for transformation and improvement of patient experience
  • To support the Senior Management Team in ensuring operational effectiveness across all services and patient pathways
  • Responsible for leading and supporting team leaders and teams to ensure coordinated and streamlined administrative processes which recognise the patients and their individual needs
  • Providing support to and cover for peers as and when appropriate, escalating where appropriate
  • Provision of data and evidence to support Care Group in the development of services

FAQs

What is the main focus of the Trainee Junior Operations Manager role?

The main focus is to provide strategic and operational support for the Emergency and Acute Medicine care groups, working alongside Operations Managers on various projects and services to improve efficiency and patient experience.

Is this position open to applicants outside the Hampshire & Isle of Wight NHS system?

No, this vacancy is only available to applicants from the Hampshire & Isle of Wight NHS system.

What qualifications are required for this position?

A degree level or equivalent qualification or experience is required, along with relevant NHS experience linked to a clinical environment.

What type of experience is essential for this role?

Essential experience includes dealing with non-routine and complex problems, resource management, and maintaining or improving performance against key performance indicators.

What skills are necessary for the Trainee Junior Operations Manager role?

Necessary skills include the ability to work autonomously, proficiency in Microsoft Office, strong problem-solving abilities, effective communication, complaint handling, and attention to detail.

What is the working schedule for this role?

The role involves covering core hours, with shifts from 8 am to 6 pm, Monday to Friday.

Are there opportunities for career progression in this role?

Yes, this is a developmental role, with the potential to progress from band 5 to band 6.

What kind of support will the successful candidate receive?

The successful candidate will work alongside Operations Managers, gaining experience and knowledge while undertaking responsibility for various tasks and projects.

What benefits do employees receive?

Employees can access a range of NHS discounts, are entitled to a minimum of 35 days paid holiday (pro rata), and benefit from a generous pension scheme.

Is there flexibility in work hours for this position?

Yes, the organization is open to discussing flexibility in work hours, and candidates can explore options during the interview.

🏥 #NHS careers @UHSFT 🌡 Putting patients first 🤝 Working together 🔬 Always improving #LeadingTheWay

Science & Healthcare
Industry
10,001+
Employees
2011
Founded Year

Mission & Purpose

University Hospitals Southampton NHS Foundation Trust (UHS) offers a broad range of healthcare services, including specialized and emergency care, to the community. Their ultimate mission is to provide exceptional patient care, support, and treatment through innovation and excellence. UHS aims to improve health outcomes and enhance the patient experience by fostering a dedicated, skilled workforce and implementing advanced medical practices.

Benefits

  • Staff Discounts

    Receive discounts for major retailers and experiences with the Blue Light card, plus other salary sacrifice schemes.

  • 24/7 Wellbeing Support

    You can access impartial, confidential advice from qualified counsellors for many different issues.

  • Cycle to work

    Keep active with tax-free bikes and save up to 30% on cycling gear.

  • Park & Ride

    The Adanac Health & Innovation Campus provides a park and ride service.

  • Training & development

    We support development from entry level apprenticeships through to post doctoral research.

  • On-site Facilities

    Access to free gym membership, numerous eateries and bespoke gardens at our Southampton General site

  • Childcare support

    Support and advice is available to all employees on any childcare related issue.

  • Savings on childcare

    Access to childcare vouchers and our fee direct scheme.