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Transport Administrator

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Biffa

3mo ago

  • Job
    Full-time
    Entry & Junior Level
  • Wolverhampton, +1
  • Quick Apply

AI generated summary

  • You need strong organizational skills, attention to detail, and proficiency in transport logistics. Experience with administrative tasks and great communication abilities are essential.
  • You will manage transport schedules, coordinate logistics, maintain records, communicate with drivers, and ensure compliance with regulations to facilitate efficient operations.

Requirements

  • Strong knowledge of the local area.
  • Exceptional communication skill with the ability to communicate in writing, on a one to one basis and via the phone with all levels including management, team members and internal/external customers.
  • Ability to plan, organise and prioritise effectively.
  • Experience of working to strict deadlines in a time critical environment.
  • A willingness to adapt and develop skill-sets and knowledge which is determined by the role/business.
  • Computer literate – comfortable using business software and Microsoft Office Suite (specifically strong knowledge of Excel).

Responsibilities

  • Call handling - liaising with customers and/or our internal call centres and Biffa drivers.
  • Daily debrief of Biffa drivers – assisting with confirmation of work plus dealing with any anomalies/issues.
  • Liaising with Biffa’s customer service department and/or direct with customers to resolve issues – including any hazards identified by drivers.
  • Order processing and confirmation + running and clearing daily reports.
  • Administrative tasks and housekeeping.

FAQs

What does a Transport Administrator do at Biffa?

A Transport Administrator at Biffa handles call management, daily debriefs of drivers, liaises with customer service, processes orders, clears reports, and performs various administrative tasks.

What skills are required for the Transport Administrator role?

The role requires strong local area knowledge, exceptional communication skills, effective planning and organization abilities, experience in time-critical environments, adaptability, and proficiency in Microsoft Office Suite, especially Excel.

Is prior experience in administration necessary?

While administrative and call handling experience is desirable, the essential requirement is a well-organized individual with a personable disposition.

What are the working hours for the Transport Administrator role?

The specific working hours are not detailed in the job description, but candidates should be prepared to work within a time-critical environment.

What benefits do Transport Administrators receive at Biffa?

Benefits include a competitive salary, ongoing career development, generous pension scheme, medical and dental schemes, retail and leisure discounts, holiday and travel discounts, a bike to work scheme, and more.

How does Biffa promote diversity and inclusion?

Biffa is committed to diversity, equity, and inclusion as core values, believing that different ideas, perspectives, and backgrounds contribute to a creative and effective working environment.

Is knowledge of the local area important for this role?

Yes, strong knowledge of the local area is a requirement for the Transport Administrator position.

What kind of training is provided for this role?

Biffa offers ongoing career development, training, and coaching to ensure employees grow alongside the company.

Are there opportunities for career advancement within Biffa?

Yes, Biffa is committed to the ongoing career development of its employees, which includes opportunities for advancement.

What is the company culture like at Biffa?

Biffa fosters a culture that values diversity, collaboration, and the continuous improvement of processes, with a focus on making a positive impact through waste management.

Biffa

We’re here to change the way people think about waste.

Energy
Industry
5001-10,000
Employees
1912
Founded Year

Mission & Purpose

Founded in London in 1912, Biffa is a leading UK nationwide integrated waste management business providing collection, treatment, recycling and technologically-driven energy generation services. Through the expertise of our people and investment in technology we promote and deliver sustainable waste management solutions. We provide an essential service to satisfy the business needs of our commercial, industrial and public sector customers throughout the UK, and help them to meet their legal obligations and corporate responsibility commitments. We employ 10,000 people and collect waste from thousands of businesses and millions of households across the UK each day.  Our surplus food redistribution partnership with Company Shop Group, and our environmental work with BiffaAward and Waste Aid, also have wider benefits for the UK and beyond. Since 2002 we’ve reduced our carbon emissions by 70 per cent and aim to be net zero by 2050.