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Travel Retail - Clinique - Consultant - Dublin Airport - 36 Hours

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The Estée Lauder Companies Inc.

18d ago

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Customer Relations
    Sales & Business Development
  • Dublin

AI generated summary

  • You must have a passion for Clinique, retail experience, strong communication skills, work flexible hours, and an in-date passport. You need a 5-year background check and right to work proof.
  • You will achieve sales targets, provide personalized customer service, maintain product knowledge, ensure counter hygiene, and support team goals in a dynamic travel retail environment.

Requirements

  • Adhere to appearance guidelines and personal standards
  • Passion for Clinique Brand
  • Ability to learn quickly and compliant in nature
  • Ability to hold an engaging conversation
  • Possess and acts upon initiative
  • Effective communication, organizational and prioritization skills
  • Ability to work independently, under pressure and self-motivated
  • Communication via Teams Channel
  • Ability to work Travel Retail hours including 4am starts, evening, weekends and special events in a fast-paced work environment
  • Previous experience in retail
  • Previous management experience within similar roles
  • Applicants must have an in-date passport to work in the airport
  • To obtain an airside pass, you must be able to provide a checkable 5 years work/education history and have a satisfactory security clearance from the relevant airport authority and CRC check
  • Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview

Responsibilities

  • Achieve the targets set by the Company as communicated by the counter manager.
  • Be proactive in ways to increase sales opportunities and service standards.
  • Identify features and benefits of products providing consumers with relevant information.
  • Demonstrate a thorough understanding of the Brand and product.
  • Provide personalized service to our customers in order to meet customer expectations and achieve sales targets.
  • Maintain an up-to-date awareness of new stock, best sellers, out of stock categories and layouts.
  • Achieve daily sales goals.
  • Act as a role model and encourage colleagues to achieve agreed standards.
  • Take personal responsibility and ownership for development.
  • Understand the company culture and promote the Brand image at all times.
  • Preserve merchandising displays and ensure counter hygiene standards including testers and fixtures, which should be kept clean and reflect the Clinique image and guidelines.
  • Counter merchandised to Marketing guideline and updated Maintenance communicated to SEE.
  • Ensure all VM, counter hygiene and brand guidelines are communicated and adhered to, follow up once a week with all changes that take place on counter; regularly communicated to SEE/ Counter manager. Finding VM solutions when faced with oos challenges.
  • Follow up and share pictures CM/SEE.
  • Report all Health and Safety/ maintenance issues to your Counter Manager and SEE immediately.
  • Complete self-learning of elearning/ onboarding modules as set out by counter manager.
  • Builds relationships with key agency partners to train/ coach agency staff/ generic teams to support achieving key retail goals.
  • Work individually or as part of a team to offer a high-touch personalized Clinique Travel Retail services to all our customers.
  • Adhere to appearance guidelines and personal standards.
  • Possess and acts upon initiative.
  • Effective communication, organizational and prioritization skills.
  • Ability to work independently, under pressure and self-motivated.
  • Communication via Teams Channel.
  • Ability to work Travel Retail hours including 4am starts, evening, weekends and special events in a fast-paced work environment.

FAQs

What are the main responsibilities of a Clinique Consultant at Dublin Airport?

The main responsibilities include achieving sales targets, providing personalized customer service, maintaining merchandising displays and hygiene standards, completing e-learning modules, and building relationships with key agency partners.

What qualifications are required for this position?

Applicants should have previous retail experience, strong communication and organizational skills, the ability to work independently and under pressure, and a passion for the Clinique brand. Additionally, candidates must have an in-date passport and meet airport security clearance requirements.

What are the working hours for this position?

The working hours include early morning starts (4 am), evenings, weekends, and special events, depending on the needs of the travel retail environment.

Is training provided for new employees?

Yes, training includes self-learning e-learning modules, in-store coaching, and building relationships with agency partners for further training and support.

Do I need to have a specific appearance for this role?

Yes, adherence to appearance guidelines and personal standards is a requirement for the position.

What type of work environment should I expect?

You should expect a fast-paced work environment where you will need to be self-motivated and handle pressure effectively.

Will I be working alone or as part of a team?

You will have the opportunity to work both individually and as part of a team to provide high-touch personalized service to customers.

What should I bring to the interview?

Applicants must provide proof of their right to live and work in the country, as well as any necessary documentation related to their five-year work/education history.

Are there opportunities for career development in this role?

Yes, the position encourages personal responsibility and initiative for development, along with opportunities for training and coaching.

What is the location of this job?

The position is located at Dublin Airport, specifically within the Travel Retail sector.

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The Estée Lauder Companies Inc.

Retail & Consumer Goods
Industry
10,001+
Employees
1946
Founded Year

Mission & Purpose

The Estée Lauder Companies Inc. is one of the world’s leading manufacturers, marketers, and sellers of quality skin care, makeup, fragrance, and hair care products, and is a steward of outstanding luxury and prestige brands globally. The company’s products are sold in approximately 150 countries and territories under brand names including: Estée Lauder, Aramis, Clinique, Lab Series, Origins, M·A·C, La Mer, Bobbi Brown Cosmetics, Aveda, Jo Malone London, Bumble and bumble, Darphin Paris, TOM FORD, Smashbox, AERIN Beauty, Le Labo, Editions de Parfums Frédéric Malle, GLAMGLOW, KILIAN PARIS, Too Faced, Dr.Jart+, and the DECIEM family of brands, including The Ordinary and NIOD.

Benefits

  • Wellness Programs

    Helping employees optimize their physical and emotional wellness is essential to our success and theirs. We connect employees with fitness and mindfulness classes and robust wellbeing programs to enrich many areas of their lives. We create teams and arrange employee and family member participation in community events.

  • Financial Benefits

    Programs Our employees’ financial health is important. In some countries, benefits offered may be in the form of social and employer-provided plans that deliver financial support at retirement. In other areas, we continually review options to introduce voluntary employee benefits where such programs are available.

  • Insurance and Protection

    Wherever possible we offer a baseline of benefits to help improve employees’ security and financial protection, such as life insurance, accident insurance and other programs, many of which are automatically provided by the company.

  • Health Care Benefits

    Our programs support employees’ health and welfare and that of their families, inclusive of all definitions of family. These offerings may be stand-alone or complementary to a country’s socialized benefits, where provided.