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Urban Outfitters Sales Associate - Manchester, UK

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URBN (Urban Outfitters, Anthropologie Group, Free People & Nuuly)

1mo ago

  • Job
    Full-time
    Entry & Junior Level
  • Customer Relations
    Facilities Management
  • Manchester

AI generated summary

  • You should have retail experience (preferred but not essential), awareness of our brand's local appeal, and strong communication skills.
  • You will engage customers, uphold store standards, assist in training, manage inventory tasks, support merchandising, and ensure a clean, organized environment while promoting sales.

Requirements

  • Previous experience in a retail environment – not a must.
  • An awareness of the Urban Outfitters brand and its appeal to the local market.
  • Strong communication skills.

Responsibilities

  • Deliver a positive, friendly experience by engaging the customer through conversation and service
  • Enhance the VIBE by focusing on customers and not on projects during prime time selling hours
  • Provide a store experience that reflects the Company’s mystery shop standards
  • Contribute to the overall VIBE in the store by being positive, respectful and helpful to others
  • Uphold Company standards and act as a positive role model to peers
  • Work productively within the team and take initiative to work with others toward a common, collaborative goal
  • Assist in the training and development of peers
  • Communicate positively and effectively with peers
  • Actively participate in daily and department meetings
  • Demonstrate proficiency in job knowledge (i.e. tills, shipment tasks, and fitting room guidelines)
  • Participate in the processing of new shipment and help the team to keep receiving and back stock areas clean and organised
  • Assist in the timely and accurate completion of weekly tasks (i.e. markdowns, re-tickets, transfers and RTVs)
  • Exhibit awareness of loss prevention guidelines and comply with all inventory control measures
  • Always adhere to company health & safety regulations
  • Uphold store merchandising and cleanliness standards
  • Ensure that merchandise is ticketed and the sales floor is well stocked
  • Support sales by assisting in merchandising and display projects
  • Exhibit a familiarity with current product and trend awareness

FAQs

Where is the Urban Outfitters Sales Associate position located?

The position is located at 42-43 Market St, Manchester, M11WR, United Kingdom.

What are the main responsibilities of a Sales Associate?

The main responsibilities include delivering a positive customer experience, supporting store operations, enhancing the store's VIBE, and assisting in merchandising and display tasks.

Is previous retail experience required for this position?

No, previous experience in a retail environment is not a must, but it is preferred.

What skills are important for a Sales Associate at Urban Outfitters?

Strong communication skills and an awareness of the Urban Outfitters brand and its appeal to the local market are important.

What benefits does Urban Outfitters offer to Sales Associates?

Benefits include a 'Life Leave' day, employee assistance programs, discounts on gym memberships and private medical insurance, up to 40% employee discount at all URBN Brands, and travel schemes like season ticket loans and cycle to work.

How does Urban Outfitters support employee development?

The company offers structured support within the business alongside continued learning and development for employees.

What is the VIBE philosophy at Urban Outfitters?

The VIBE philosophy focuses on fostering creativity, collaboration, and a positive store atmosphere while prioritizing customer engagement.

Are there opportunities for advancement within the company?

Yes, Urban Outfitters promotes continued learning and development, which can lead to advancement opportunities.

What does the company mean by "Peers Training Peers"?

"Peers Training Peers" refers to the philosophy of fostering a collaborative work environment where employees support and help train each other.

Does Urban Outfitters have a commitment to diversity and inclusion?

Yes, URBN is an Equal Opportunities Employer committed to diversity and inclusion, providing equal employment opportunities regardless of various characteristics.

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URBN (Urban Outfitters, Anthropologie Group, Free People & Nuuly)

Fashion & Arts
Industry
10,001+
Employees
1970
Founded Year

Mission & Purpose

URBN Urban Outfitters, Inc. (www.urbn.com) is a portfolio of global consumer brands comprised of Anthropologie, Free People, FP Movement, Terrain, Urban Outfitters, Nuuly and Menus & Venues. At URBN, we Lead with Creativity…. Creativity guides our approach to product, environment, experience, and community. It drives our vision, strategy, and decision-making. It touches every job at URBN. Over the last 50 years, we have inspired our customers through our creative and entrepreneurial approach to products and services.