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UX Researcher (f/m/d)

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SAP

1mo ago

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Design
    Product
  • Walldorf

AI generated summary

  • You need a relevant degree, 2–5 years UX research experience, strong qualitative and quantitative skills, data analysis ability, and excellent communication. Agile experience and SAP Datasphere knowledge are pluses.
  • You will conduct user research, create materials, synthesize findings, deliver insights, collaborate with teams, monitor success metrics, and improve research processes for effective product development.

Requirements

  • Bachelor’s degree in human-computer interaction, psychology, social sciences, or a related field (or equivalent practical experience)
  • 2–5 years of experience conducting UX research in a professional setting
  • Strong understanding of qualitative and quantitative research methods and when to apply them
  • Ability to analyze and synthesize data from multiple sources to uncover actionable insights
  • Excellent written and verbal communication skills in English, with the ability to present findings to various audiences. German language skills are a plus
  • A collaborative mindset with the ability to work across disciplines and advocate for user needs
  • Experience working within agile or fast-paced software development environments is a plus
  • Domain knowledge related to SAP Datasphere is a plus, e.g. experience with data modeling

Responsibilities

  • Conduct user research on SAP Datasphere and related products, working collaboratively with key members of the product team.
  • Represent the needs of customers across the product and design lifecycle from discovery through design validation and customer adoption.
  • Craft materials for research activities, such as research plans, moderation guides and workshop templates that align methods and scope with needs and constraints, then run the research sessions.
  • Synthesize and analyze data and findings, developing actionable insights, outputs and frameworks for both short term and long-term research needs.
  • Balance research rigor with agility to deliver timely, useful results.
  • Design compelling and digestible deliverables for product stakeholders, focused on storytelling and highlighting important insights for next steps.
  • Collaborate with other researchers, designers, product managers and engineers to identify opportunities for innovation and differentiation.
  • Work with stakeholders to monitor success metrics and help design and product leaders continuously improve the experience.
  • Analyze and improve our team’s research processes.

FAQs

What is the main responsibility of the UX Researcher role at SAP?

The main responsibility is to conduct user research on SAP Datasphere and related products, collaborating with key members of the product team to represent customer needs throughout the product and design lifecycle.

What qualifications are required for this position?

A Bachelor’s degree in human-computer interaction, psychology, social sciences, or a related field, along with 2–5 years of experience conducting UX research in a professional setting, is required.

What skills are important for the UX Researcher role?

Important skills include a strong understanding of qualitative and quantitative research methods, excellent written and verbal communication skills in English, the ability to analyze and synthesize data to uncover actionable insights, and a collaborative mindset.

Is experience with SAP Datasphere necessary for this role?

While domain knowledge related to SAP Datasphere is a plus, it is not explicitly required.

Will I be working with a team?

Yes, you will be working with a multi-disciplinary design team that includes UX Designers, Technical Writers, Product Managers, and Engineers, both locally in Walldorf and across multiple time zones.

Are there opportunities for professional development in this role?

Yes, SAP offers a strong focus on learning and development, as well as recognition for individual contributions.

What kind of research methods will I be expected to use?

You will be expected to use both qualitative and quantitative research methods tailored to the needs and constraints of specific research activities.

Is knowledge of agile software development environments beneficial for this role?

Yes, experience working within agile or fast-paced software development environments is considered a plus.

Do I need to provide a portfolio when applying for this position?

Yes, applicants are required to provide a cover letter, CV, and portfolio.

Does SAP value diversity and inclusion in the workplace?

Yes, SAP is committed to inclusion and believes that diverse perspectives enhance the workplace and contribute to better outcomes for everyone.

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SAP

Our purpose is to help the world run better and improve people’s lives.

Technology
Industry
10,001+
Employees
1972
Founded Year

Mission & Purpose

At SAP, our purpose is to help the world run better and improve people’s lives. Our promise is to innovate to help our customers run at their best. SAP is committed to helping every customer become a best-run business. We engineer solutions to fuel innovation, foster equality, and spread opportunity across borders and cultures. Together, with our customers and partners, we can transform industries, grow economies, lift up societies, and sustain our environment. #TheBestRu