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UX Researcher, RFA

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Stripe

Jun 6

Applications are closed

  • Job
    Full-time
    Senior Level
  • Product
    Design
  • £76K - £114K
  • London

Requirements

  • Has 5+ years relevant user research experience working on digital experiences and specialize in generating actionable insights that drive impact
  • You are a mixed-methods researcher, with strength in qualitative research
  • Can conduct complex research at scale and demonstrate the use of a variety of research methods, which may include qualitative interviews, surveys, ideation sessions, ethnographic field research, usability evaluation, and diary studies
  • Has relevant experience working in B2B, SaaS, tax, finance, payments or enterprise products
  • Preferred qualifications:
  • Can lead, design, execute, and communicate impactful research in a fast-paced, earlier stage product development process and know how to integrate research into product and design roadmaps
  • Have a desire to do hands-on research on an early-stage team, from planning and recruiting to analysis and insights delivery
  • Ability to tell compelling stories and are skilled in explaining your work, process, and decisions to cross-functional stakeholders and crave feedback to help you produce your best work
  • Relentlessly focus on users and solving for their needs and wants. You put users first and have experience driving impact from insights
  • Can successfully set and achieve priorities that find the perfect balance between benefiting the project, the Research team, and all of Stripe

Responsibilities

  • Lead critical research efforts that deepen our understanding of the user experience and drive product strategy
  • Work in a highly collaborative fashion as a strategic partner to product managers, designers, and engineers to define both the long-term strategy and the short-term tactics for our products by grounding these decisions in user needs and insights
  • Prioritize research needs and approaches across multiple work streams to work on the right project, scale, and scope at the right time and ensure impact by delivering actionable insights
  • Enable other Stripes to learn and apply research skills by building research programs, platforms, and toolkits that empower them to conduct tactical research
  • Partner closely with other researchers to build out Stripe’s research practice and infrastructure
  • Disseminate research insights to evolve and enhance Stripe’s understanding of user needs and identify innovative opportunities to meet those needs

FAQs

What is the main focus of the UX Researcher role in the Revenue and Finance Automation (RFA) team?

The main focus of the UX Researcher role in the RFA team is to collaborate with various teams to develop experiences for subscriptions, invoices, tax, reporting, and revenue recognition products.

Stripe

Help increase the GDP of the internet.

Technology
Industry
1001-5000
Employees
2010
Founded Year

Mission & Purpose

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Headquartered in San Francisco and Dublin, the company aims to increase the GDP of the internet.